Shea Convalescent Hospital

Hi everyone looking into this place for me aunt sounds like a nightmare it seems all these places are I’ve been threw a couple already

My mother was recently discharged from this nursing home. I have never thought to have to come to the situation and place her in a facility like this and was not sure what to expect — the nursing & rehab staff entirely changed my perspective and went above and beyond my expectations of a skilled nursing facility.
Not only did the nursing & rehab staff answer all my questions regarding my mother’s condition and gave updates on her recovery, but they were so gracious with my mother’s care in assisting her with her medical needs and getting her back on her feet. After she took a fall, we thought she wouldn’t be able to take of herself any longer and were afraid that this would become a long-​term home for her. That was not the case at all; she stayed in the facility for approximately 3 months and with the help of the nurses taking care of her basic needs, making sure she is receiving all her nutritional needs, and giving her medication to her, she was sure able to participate with her physical and occupational therapy. Matt & Joyce did a phenomenal job in working with her in rehab. They were so patient with her, from start to finish. She didn’t do well when she first got to the facility; she was still in bad shape from her fall, but after a few weeks she responded to treatment very well. The staff was not aggressive in getting her up like they can be in the hospitals. Instead, these wonderful CNAs took the time and let her get up at her pace. And in addition to the great nurses, the office staff was also very friendly and helpful! The young lady in the front office gave me a tour and an explanation of how all this nursing home stuff works. She was so very helpful in helping me contact the hospital and helping me out with making sure my mom had a smooth transition from the hospital to this place.
In all, my mom had a great experience here… from the great nurses, awesome rehab, and the activities too! The activities sure kept her busy so she wasn’t just laying in bed all day. This place is great and I’m very grateful that I could find a convalescent that made sure my mom was well taken care of with a safe & healthy return to home! I’m very satisfied with the care given from this facility!

After touring multiple facilities all over the Whittier area, I finally picked Shea Rehab as a suitable place for my father’s recovery. I was a little skeptical about sending my father into a facility, but I was unable to care for him myself, and needed to find placement for him. After touring Shea, the skepticism completely went away. Cindy the admissions coordinator walked me through the facility and showed me the ins and outs, telling me a great deal about the staff and the services they offer, including speech, occupational, and physical therapy, all of which my father needed. The staff was friendly, and Cindy had told me that they treat the patients as family members. A few days later I had come back to the facility when my father was admitted. He was placed in a spacious room with one other male. Every time I visited, which was quite often, I could notice my father’s condition improve significantly. His moral seemed to improve throughout his stay and I would highly recommend this facility for anyone who needs to find a place for their loved ones to get better. The one complaint that I have is that this facility is in a residential neighborhood, so parking was occasionally challenging.

While the So Called highly paid nurses sit at & around the desk either eating talking on their phone Or amongst each other or on computer laughing away while I m visiting my mom I Also hear yells or cries for assistance from helpless patients! When I go to let any of 4 nurses at desk All they say is so & so is their cna! Darn Lazy ARSE nurses! Get off your Lazy butt & help out & lend a hand to patients in need that Can’t do for themselves! Guess these Overpaid Nurse are just there to pass out meds to patients Cuz that’s ALL I SAW! Whenever asked bout my mom’s condition & how’s she’s doing Guess there’s Only 1 language they speak «Uuh ohhh mama she doing good Ohhh no no no worries we take gud care of mommies! Heehee buuu I dunt unnersand Only speek tagalon! & our cna they speek gud engish & tey Hobbits & Hate taking patients to restroom they say it’s easier for them to change diaper! That’s BS!

This place is NOT a convalescent home… it may be a rehab facility… definitely not a care facility, I’ve visited my grandmother at 2 different facilities in Pico Rivera & now Whittier, they are very neglectful. first off, the bathroom near my grandmother’s room was being remodeled, the man actually poured paint thinner on the floor right in front of me, windows closed absolutely NO ventilation at all… who knows how long my grandmother would have been breathing in the strong fumes if I wasn’t there! I immediately asked him to bring a fan (which he did) I pushed open the window for some air… still strong on fumes… next time I went a CNA named Maria took her time getting my grandmother to the bathroom. insisted she had a diaper on… I let her know my grandma wasn’t comfortable, she has to get up. then asked me to assist, my grandma is very fragile at this time. So, needless to say I helped out, since my grandma was restless. I’ve asked plenty of times to get her up in the wheelchair to sit up, again, she insisted that she was up all morning, that’s why she was in bed… next time I went to visit again, my grandma had to use the restroom and started getting nervous… I called for the nurse, and again, Maria went off to look for assistance to take her to the restroom… she was gone for about ¹⁰⁄₁₅ minutes. when I went looking for her she stated, «I’m looking for help» the RN in charge told one of the CNA’s to assist, Maria gave me a dirty look since I complained about the stress I was in last time she asked ME to help her, she ass reprimanded for asking family to help. Grandma had an accident for waiting so long… last but not least, went to visit yesterday and turns out she has a bed sore!!! I complained about her being lethargic and dazed. Ambulance came and immediately took her to PIH, which confirmed she was dehydrated, bed sore was at level 2. there are 4 stages. She’s out of that place, and I will never recommend this place for long term care… EVER!!! Shea rehab center is full of young, neglectful and incompetent staff members (of course, not ALL staff) do your research, don’t just drop by and“see if they have an opening” this is 0 – 2 facilities that are a joke along with Pico Rivera health center. Be very aware AND do research!!! ONLY GAVE IT ONE STAR BECAUSE I HAD TO PICK SOMETHING!!!

I was very outraged to arrive & find my mom discharged home. Her room cleaned & empty. I said in a rage where is she. The staff stated they signed her out with the Caremore van driver to take her home a few minutes ago. I thought I was gonna have a stroke. I spoke to Patty that morning that I would be taking her wheel chair in case the driver didn’t have one & to go over medication list. So when the van arrived the CNA packed her belongings in a trash bag like a prisoner & nobody tried to call me or check if someone was gonna even be home to receive her. My mom wasn’t sure what was happening, she said the van driver kept asking the staff questions like he knew something wasn’t right. He gets her home & no one is there to let her in. I was only a few minutes away so when I got there he was still there with her. After I got her settled in & had a friend sit with her I went back. Even if she misunderstood me due to a lack of communication, she should have called me to confirm the discharge plan for my moms safety.

Nhcbm

Rating reflects a walk through. I visited this home in December 2010 for my father who needed a facility with an 24 hour RT (Subacute). Prior to our visit, we read the online State Review. Their ratings were very low. Because there are limited facilities in the San Gabriel Valley that can admit him, I called the facility and was convinced by their admitting staff that the State Review was incorrect and we should definitely visit.
Upon entering their doors, we were definitely turned off. There was an overwhelming fecal stench. Besides holding our noses, the hallways were crowded with patients, standing and in wheel chairs. The nurses stations were stacked with paperwork, the nursing staff were sitting on the tables chatting. Another thumbs down.
I could only imagine the possible issues if a major disaster had occured. Fortunately, we did not choose this facility. I hope that they make changes. I’m going to side with the State of California.
**IT IS IMPERATIVE FOR ANYONE LOOKING INTO A HOME TO CHECK OUT THE STATE REVIEWS. DO IT. IT WILL SAVE THE LIFE OF YOUR FAMILY, FRIENDS AND YOUR SANITY**