Ralph’s Grocery

Very rare that you find help in grocery stores nowadays. While this Ralphs is higher priced than some of the other grocery stores around I tend to come to this one because the seafood is always fresh and they even fry it for you and prepare it for free. Produce is always fresh they have great markdowns. Today I had a great experience where the manager in the meat department didn’t have very much marked down but because I asked they pulled some items that were about due and took about 5 minutes to process, vs the standard «I don’t know» that you get from a lot of people in retail.

I stopped at Ralph’s to get some groceries on my way back from running some errands. I also needed to use the restroom so I went in. The place was filthy, there were no toilet seat covers and no toilet paper!!! Luckily I had some tissue in my purse. (they did have soap though) I headed to the meat department and I noticed there was a lot of water spilled on the floor from the refrigerators but no one seamed to be bothered by it. I was going to mention something to the manager but I completely forgot to do it on my way out. Another thing I’m bothered by is that sometimes I go the produce department looking for reduced prices on salads or vegetables. There’s been times I’ve pointed some expired produce that has not been marked down to this lady doing the mark downs. A couple of times I told her the box of salad or mushrooms are expired and if she’s going to mark it down. She rudely responds «NO». Cashiers at the registers are usually very polite.
I hope they change their attitude and pay more attention to the restrooms and isles otherwise they are going to drive customers away especially with so many markets around them.

I am doing the self check out 2 ralphs employees are looking at me talking while I am waiting for the «attendant notified to assist» I finally get help with an excuse they were «busy» then I ring up my flowers that were almost dying because that’s all they had to pick from and in the wrong area, they were over priced when rung up I brought that up the rude manager said oh no there’s a price I asked to be shown where she took me to where the price tag was and not one set of flowers looked like mine and I told her where I had picked up the flower and where the cheaper price tag was she just ignored me and said well that’s how much they ring up as… I WANTED to go to home depot, 1 they have a MUCH MUCH BIGGER AND BETTER variety of fresh beautiful flowers especially today but unfortunately because it’s a «religious holiday «and I am not religious they do not open early so I had to sacrafices what I really wanted due to time…

Thus place is ok. They’ve tried to not give me a sale price twice. I had to go back and tell them and then they’d apologize and give me the sale price. Really? Why do you have sales if you won’t honor the sale price. Both times they said they miss counted. It was one of those buy 3 for a certain price kind of thing. The parking sucks too. It’s small and there’s always a lot of cars.

I come here for my broiled chicken and sex lube.
What a fun place to be!
There is a 10 foot inflatable karate guy at the business next door, so that is also intriguing.
Come on over if your name is Ralph, for added savings!!!

This use to be my closest Ralph’s to home. I’ve been a Ralph’s customer for over 20 years. Not here. Front end manager Donald Kaiser was of no help, had an issue with my receipt that they over charged me, did not even once apologized for the inconvenience, it was for my baby’s milk.
Will take my shopping to the one on Colima or
Shop at Albertsons for better prices and customer service. Also this was not the first incident, there was one prior regarding a printed coupon and combining it with their digital coupons.

This Ralphs is closest to home and my regular market. The only two complaints I have are with the service deli and I’ve been having to bag my own groceries due to staff shortage… never fails every time I walk up to the deli it’s like a ghost town. I always feel like I’m an inconvenience to the staff. Horrible customer service and I always feel rushed by the staff. Maybe if the staff weren’t so busy conversating with each other they can find the time to help paying customers. I just bypass the deli now but feel bad for the people waiting because I know it’s going to be a while for them to be helped. Overall the customer service is okay. Nothing to write home about.

Panhandlers and homeless people like to congregate at the entrance, always looking for a handout very annoying!

Whittier, CA location by Hadley. So I decided to get a rewards card and two months later my info was still not inputed on their system. So every time I shop here by number n card hasn’t worked. I decided to just fill out a new one and forget what happened. Unfortunately today the hell raiser employee by the name of Gia Valle (Sales’mgr) horrible, horrible unwillingness to help with a new one. She had a face of a bulldog super unfriendly and sarcastic like her poop didn’t smell. I gave her my two cents on her lack of friendliness and helpfulness and she blew it off like she was the shift mgr and could care less. She ended manually typing my info to the system to get my rewards cards up and running but I felt very unrewarded with her lack of professionalism and the fact the Ralph has employees with this type of attitude in key position doesn’t make top management look smart. Her appearance and body language disgusted me !! Sale manager yeah right ! She represent below standards in my eyes and opinion.

This Ralph’s feels like a second home to me food and amazing employees at the Whittier Market Place. To Diana the bacon wrapped jalapeños were great

This is my favorite market. I always come here the service is great. I wish they didn’t do the remodel I just don’t like the new register set up.

Every Ralph’s supermarket that I walk into is always a nice Ralph but sometimes there are all the Ralph’s supermarket but I just really really nice and I mean really really nice brand-​new flooring. Just nice overall

Best service ever in each dept. Especially the meat and fish! Great attitudes on a holiday when they could all be with there loved ones! Thank you!!!

My five stars are for Lisa in the Bakery she does a WONFERFUL, AMAZING, job on all the cakes, I take her a picture or design and she always does exactly what I ask of her, and usually makes it look better that what I wanted… She has done all our Corporate Anniversary cakes as well as all my personal cakes. Someone please give this girl a raise!!! P. S. I’m not reviewing myself I just noticed the way it looks! LOL!

It is a regualar olé Ralphs. They do have plenty of aelf check out which reduces the checknout time. Produce and bakery have always been fresh

I frequent this Ralph’s because it’s the closest to my home and they carry the cherry tomatoes that I like. Yes, I’ve had the damn cherry tomatoes from Whole Foods, Traders, FnE, Sprouts, home grown, I’ve tried them all. The damn brand that I like is addictive. However, I recently discovered that the Stater Brother’s across the street has the same cherry tomatoes for $ 1 less. While this may not seem like a big deal, it is kind of huge in my world since I purchase 4 of these packages a week. I’m a lycopene lunatic. This blew my mind!
Overall, this store is okay. The only problem I’ve encountered with customer service is with the deli counter. I ordered a sandwich and the employee told me I had to get the bread myself. For my own sandwich. That I was going to pay 5 bucks for. I was baffled, said never mind, and walked away.
I will say that the people manning the rest of the aisles are really cool. Produce people are nice and checkout people are generally friendly. It does suck having to pass by solicitors out in front because I don’t like feeling like a jerk if I decline to engage in conversation or just want to pop in and out. I realize it is not representative of the store, but it can be a deterrent. Also, the pens at the trail mix/​granola station are never on hand, so be sure to bring your own otherwise you’ll be waiting at the checkout for a whole lot longer than you bargained. For whatever reason, I’m always stuck behind the broad that bought a bunch of nuts without writing the SKU on the tag or the random jerk that wants to challenge everything on the receipt. Stuff like that can make or break the end of your day :/

Will not come back to this Ralph’s, worst customer service ever! Not one check stand open, customers were forced to use self checkout and bag our own groceries. For this I could go to food for less and at least there they have clerks. The amount of money we pay at Ralph’s we shouldn’t have to check out our selves, or at least gives us the option. The woman at the self checkout area was very nice and helpful, not her fault her company cut customer service to save a buck.

Lowering my rating from 4 stars down to 2 stars! Staff is very helpful as always, but new floor layout is TERRIBLE! New seafood & fresh meat counter is nice and the whole store was definitely looking tired, but not happy about having to walk the entire store to find things, and REALLY not happy about reduced choices in some categories.
This new format may be fabulous for their cool Westside customers and those in the other «hip» and trendy areas, but here in Whittier we’re not dazzled by all that bling. We just want a clean, well-​stocked store with a wide selection delivering good products at fair prices… you know, like the ones that built the company! You’re in a very competitive market area; ASK your customers what they want… don’t tell them.

One of the largest and well stocked Ralphs in the greater Whittier area. Liked that they have the full line selection and that they have some of the higher end products like Liberte yogurt. The other closest large, full line markets are in east Whittier.

I really enjoy the bakery here.
We frequent this Ralph’s for all our Birthday Cake needs and the ladies who have helped us w/​the decorations have all been exceptional.
Service w/​a smile each and every time and the extra efforts go far in creating a unique cake experience that the lucky boy/​girl ultimately enjoy.
Whether we want a princess, hero, sports, or Hello Kitty theme, the bakery staff stops at nothing to really make our cakes shine.
The cupcakes are great too ;) just be careful when you light candles on them because we’ve burnt some of the props on them before, waxy cupcakes aren’t as yum as the moist kinds: P
Supermarkets typically do not leave a lasting impression for me, but it’s a definite pleasant to have been surprised by an inviting and willing staff.