Eco Friendly Toners

STOLE $ 832.49 FROM A SMALL BUSINESS.
I work for a small business in South Gate and my boss always tries to help out other small businesses by using their services. Ralph Garcia and Eco Friendly Toners were referred to us by a client of our office. Ralph was persistent in getting our business and I thought that was great. He kept in touch by email & phone calls with me and attempted on multiple occasions to get our printer numbers so he could supply us with the toner and ink we needed. Finally, we decided to use his services. All was going well at first. I kept in touch and we agreed that once he received payment over the phone he would come by the next day and drop off the merchandise.
I paid him $ 832.49, he came 2 days later while I was not at work. He informs one of my co-​workers that 4 of the 12 items on our list were out of stock. These 4 items amounted to a total of $ 207 with tax. He said he would bring them by the following week. That day never came. He never brought us our merchandise which we paid for. Weeks later when I finally had it I asked for a reimbursement of the 4 items we paid for, yet did not receive, he said okay. Still nothing.
He stopped answering my calls. I began to email him and he would respond to that. I informed him that we no longer wanted his merchandise so he could come pick it up and reimburse us our money. He said that once he has cash flow again he would do so. Well it’s been over 6 months and we have not heard from him since.
My boss filed a report with his bank and he is currently disputing the $ 832.49 which was paid to Mr. Garcia. The bank told him to UPS his merchandise back to Mr. Garcia. We did mail his ink and toners back to him but still have not received any reimbursement from the bank nor Ralph Garcia.
It’s unfortunate that a small business owner would do this to another small business owner or anyone for that matter. Mr. Garcia is not a professional but just another run of the mill fraudulent small business owner. It is because of people like him that it is difficult to trust small businesses.
Do yourself a favor and Do Not Use Eco Friendly Toners (Ralph Garcia).