Bark ‘N Bathe

My dog seems to like it here. It is easy to get an appointment, even on a weekend, usually. My dog is always in a hurry to get in and is happy when we pick him up. On one occasion they left some cotton in his ear and I noticed because he kept shaking his head. I called to let them know and they did not seem overly concerned. I know people can make mistakes, but I would have liked them to show a bit more concern. We’ve been back a number of times since then. The staff is always courteous and friendly toward me… but I always check my dog’s ears for cotton when I pick him up.

We usually bring our dogs here to get groomed; they do a good job. I have never had an issue with them and we’ve been coming here for years.

I’m so disappointed that this place raised their prices. I’m washing my own dog and I usually bring my own shampoo. Since he’s a short pitbull, I’d be in the $ 25 slot. I can go to a place out in Long Beach and pay $ 15.00 for a better experience, which I guess I’ll have to do.

Never again. We have been taking our three dogs there for months to be groomed. This time two of the dogs came home with fur cut way too short and they have abrasions on their belly. They are itchy and miserable. I am so upset. UPDATE: we had to take one of our dogs to the vet because of a horrible cough and wheezing. Turns out she has bronchitis and per the vet, more than likely picked up at the groomers. The vet also had to express her anal glands WHICH WAS PART OF THE PACKAGE WE PAID FOR AT THE GROOMERS. The vet said to beware of any groomer who does not ask for proof of vaccination. This business posts that there must be proof but they have never asked for it.

I only bring my dog to this one because it’s convenient. I use the self-​serve wash and am disappointed that the prices went up. They use to punch a card that kept track of how many washes I gave because on the tenth one, my dog would get a free bath, but now they «keep track» on a computer which they don’t because every time I go, they ask for my number and can’t find it in their system. Therefore, they don’t keep track of how many washes I’ve done to earn a free one.
I like how the shampoos are free to use and I never have to wait to use a tub. But I need to find another place that’s close to where I live that is more professional.

Review based on: me walking in randomly to review prices and to see self serve dog wash facility. I am not from area and my dog is not with me.
Upon entering two ladies stood at counter chit chatting about something. I politely asked for their attention and asked about prices. They soon continued to talk as if I didn’t ask a question and as if I wasn’t there. Once they noticed me, they seemed annoyed and vaguely answered any questions I had. A potential client. Received the worst customer service.

This place was alright. It was open later than the other self-​serve dog wash locations.
My dog is a sweetheart but she’s old and shy. Luckily we got our own room in the back, but she couldn’t get up the steep, slippery ramp.
The blow dryer was just cold air which only served to scare my already rattled dog instead of dry her.
The prices were ehh and the location was weird.
It doesn’t say «Bark and Bathe» outside, it just says «dog grooming» or something.
But they gave me treats to calm her down, which was nice :)

I love this place. I been coming here for a couple of years now and I could honestly say these people do a great job:) This is the only place I have trusted with my Charlie! Great service and very clean. P. s. we love the little scarfs they give them.

Love this place! It’s so easy to bathe my dog at this place. Big tubs, towels and friendly staff make it perfect!

I have been taking my dogs here for a while now and I have noticed that the service has gotten worse and worse. I made an appointment to take my dogs in on Saturday and was quoted $ 105 for three dogs, which is what I usually pay since I bring my dogs often. An hour after I dropped off my dogs I got a phone call from a woman named June who proceeded to tell me that I had to pay more because it’s Saturday. I told her that I have taken my dogs on Saturday before and that they have always given me the same price. This upset her and she changed her tone and said «we are in this business for the money and not to give free grooming!» She then proceeded to tell me that if I wanted my dogs groomed I would have to pay $ 45 per dog. I was in a crunch so I said ok.
What really upset me was that the next day I noticed blood on my dogs pillow and crusty blood on his ear. Upon inspection I realized that they had actually cut off a piece of my dogs inner ear fold. It was a pretty bad cut and I know my dog cried when it happened. There’s no way that you could cut a dog that way and not know. Still, they didn’t say anything to me about it when I picked up my dogs. This shows me that they really don’t care about the animals they are grooming and only care about the money. I understand mistakes happen but they need to notify the owners when they injure their dogs.
I will never take my dogs there again!

This was the first time taking my dog here and my last! My husband and I just moved to Whittier and we were very excited to find a dog groomers that was walking distance from us. When the lady called to tell me my dog was ready to be picked up, she said he was ready and hung up on me. When we got there, she asked if I knew my dog bites? I told her no, and she laughed at me. She was very rude and condescending, and made me feel very uncomfortable. I’ve taken my dog to the groomers before and never had a complaint about biting. I was explaining to her that I didn’t know, and she just laughed, I felt like she was insinuating that I was lying. I wanted to apologized for my dog, but she was so rude. I think she should have handled it in a more professional way.

Today was my first time trying this place and I love it. Made it so easy to bathe and dry my dogs. The service was wonderful both ladies where very nice and very helpful. The water did change from hot to cold but it was not a big deal my dogs are not picky didn’t affect them at all. I think whomever complained about that made too much of a big deal. Or maybe my dogs are much tougher. This really made bathing my ginormous St. Bernard easy.

I like this place, it’s easy always find a station and the staff is friendly. It costs $ 10 only for my dog and you get everything, shampoo, ear cleaning solution, towels etc. what else do you want? Yes, sometimes water doesn’t warm up right away but it’s HOT outside, the ocean water isn’t warm either and he loves it!

I’ve used the self serve dog wash here every 3 wks for 3 yrs. and until about 6 months ago I was very happy with them. The staff is friendly and helpful, but they changed their water heating or regulating system or something like that and now the water temperatures are erratic. After letting the water run for several minutes (a huge waste in a drought) the water finally warms up only to go cold a couple of minutes into wetting down the dog. Then you have to let it run to warm it back up… fingers drumming… shivering dog. Too much hassle n takes FOREVER. Waste of time, water and my dogs not getting a happy bath. If I ever hear they have fixed this issue I’ll be back happily, My back loves the elevated tubs there and I miss the nice staff.

WOW! First and last time here.
We walked in through the back door and came across an older lady cleaning. We told her we were there for self serve, she told us to go to the front. The lady in the front then leads us to the tubs and then proceeds to go to the back room where the First Lady was — she SLAMS the door and starts screaming. There was a full blown out argument about why one isn’t doing her job in the back along with what I think was stuff thrown at walls or each other perhaps? Lol.
The older lady comes to the tub the shampoo was already there but at this point I feel too uncomfortable to ask for the conditioner and facial shampoo that was missing — I just want to bathe my dog and get out. She asks if we want the conditioner and facial shampoo, I say «no this is okay». She says «are you sure because I’m going to leave and I’m not going to come back. I can’t stand here. I have things to do». I never asked her for help to begin with. I was uncomfortable with her mere presence. She was even more rude to the lady in station next to us.
The water was cold. That’s an issue on its own.
She asked us to use only one pump of shampoo — don’t give me a whole bottle of shampoo if you don’t want me to use it. There’s no option to buy extra shampoo so how am I supposed to bathe my dog?
It’s time to check out so we head to the register. One of them is making us a punch card while calling a customer and the other is scrambling with the appointment book while also making a punch card. They then get into another argument about who is making the punch card and how to stamp it. They ended up not stamping the punch card and handing it to us while making rude hand gestures to lead us out. They basically kicked us out.
I would not for a second leave my dog under their care if they are that disrespectful to each other God forbid my dog do something to get them upset — I can only imagine the consequences.