Allen Tire Company

Wrong

I have been bringing my cars to this Allen’s Tires for 20+ years, all because of the manager Al Buenrostro. Today I noticed that the store is closed! And Al is now the manager of Cerritos. A long way to travel, but if you need tires and want to be well taken care of, make the drive. However, management needs to figure out a way to move back to Whittier, or the new renters of this building are liable to take the business away.

Went here to get my rear brakes replaced. I had already purchased the brakes and was just needing them installed, which was a fairly good deal they gave me.
The problem was tho when I got my car back and drove 30+mph when braking the car would shake/​vibrate in the rear. I told Alfred (or whatever his name was, the guy was flat out rude) he kept telling me it was probably the front causing the shake. He calls me back 3 hours later after checking out my car that «it’s not the rear brakes, it’s the front.»
Which I found very odd considering when I took the car in originally to get the rear brakes fixed there was nothing wrong with the front. Nothing at all.
So this Alfred guy tells me they need to resurface front rotors (which I had done my self probably less than a year ago) and that for free he’s going to balance my tires.
I get back to the shop and ask him, «there’s no more shaking right?» His response, «no, well at least not from braking».
What does that even mean? The only shaking my car ever had was from braking, so did they do something else to screw it up? I assume so. Now my car makes a grinding noise when braking, it seems worse than when I took it in originally.
And while I was asking this Alfred character questions while picking my car up if there’s still shaking or vibrating he tells me «if there is I don’t want to see it back here» if that isn’t terrible and rude customer service I don’t know what is. These good reviews I’m willing to guess are friends of his cause this guy was anything but polite. Take your vehicle somewhere else.

These guys are the guys to see if your vehicle won’t fit on my rack for alignments. Alfred is great to deal with have been for over 30 years

Very good to me. Very helpful

Third time I’ve had to come in just for balancing of my tires! And waiting an hour each time is BS! Their not busy, 5 guys working on 1 car plus mine! Come on! Balance them right the first time.

Good prices and very thorough. In the last week I sent my grandfathers Caddy for Tires and Today had my alignment done on my 2005 xB (Daily Driven Show Car). They where very careful with my baby. And noticed an issue with my brake line that I wouldn’t have known about any other way. THanks Guys! and I’ll be back in a few months for some tires.

My wife’s car needed an alignment so she took it to Allen’s Tire in Whittier. George was very courteous as she explained the problem. After examing the car, they found out it wasn’t an alignment that was needed BUT the front tires were separating! George was very helpful and we were able to take care of the problem! We are most thankful for honest men of integrity!

The customer service there is amazing. I’ve been there two times and they have been honest and the price easily beats Firestone and the Ford Dealer… just got a quote for 4 new tires for my wifes corrolla and it beats Firestone and Costco… it’s a no brainer guys… do the homework…

My wife needed new tires for her KIA Soul & wanted to get exactly what she currently had. We checked the manufacturer’s website & it said that Allen Tire was one of the closest 3 places. We called around & they had the best prices by far. When we got there, Alfred Buenrostro (the manager) was extremely helpful. While installing the tires, they couldn’t balance 1 wheel because of damage to the wheel. Long story short, they installed the tire & when we bought a replacement wheel the next week, he installed the tire on the new wheel at no additional charge.
My wife took the car for the re-​install & alignment without me. She said that they treated her very courteously and did not try to up-​sell her on anything.
This week, I needed new tires for me truck. Again, Alfred was very helpful, got me a great price on the tires, got them quickly & installed perfectly.
I HIGHLY recommend this tire store.

I was in desperate need of a tire to replace the flat I got yesterday. The man I spoke with informed me that the tire I was looking for was no longer in production but did provide a comparable tire for a reasonable price. It was a lot better than the price quoted to me from Penske Toyota. I had called this Allen Tire location earlier in the day to get a quote. When I walked in later today and began describing my situation, he remembered that I was the one he spoke with this morning. I think my wait time was ½ hour tops. They took care of me quickly and I would definitely go back. They also have coupons on their website for an alignment and brake service.