TD Bank

This bank should be called «America’s Most INconvenient Bank.» I come here because it’s the only one in my area and I come 5 minutes after they open and there is NO ONE in customer service to help. The lines are slow. The drive through is slow. You have to beep 10 times to get someone’s attention. Absolutely HORRIBLE.

They seem like they always understaffed. Lines are always long, only one atm at the location unless you use the drive thru. Good luck trying to talk to a bank rep, it takes forever.

Complete idiots at this location. The lines are always long, parking lot is a mess and dirty with garbage. Also the atm machines are very frequently out of service as well as the penny arcade. Such an inconvenience all the time. When making withdrawals it’s a huge hassle. I really try to avoid going to this location. The employees are clueless, especially the managers.

zero stars!!! worst banking experience ever!!! i went here to open a new account with all my engagement party money and had to walk out due to the incompetent workers here. i guess td bank doesn’t need any new business. 7 days a week is false advertising. i can’t believe i was told to leave to start the process online and then schedule an appointment to see someone. these rude, unintelligent employees do not like to sit down with walk in customers. as i sit here writing this review, i am witnessing the only employee here sit on the phone and talk while the line builds up out the door. i have witnessed 3 customers walk out already and these td employees do not care. this bank needs to be shut down immediately!!! #tdbank

There never seems to be anyone at the drive thru M-​F between the hours of 2 and 3pm. I’ve attempted the drive thru, sat and waited 10 minutes and decided to just go inside. Theres always a long line inside because they are understaffed (like a lot of other TDs). The tellers are actually nice and friendly at this location though, I’ve never had any customer service issues. I only come here to do banking for my mom and because it’s the closest to my job.

DO NOT BANK WITH TD BANK!!! Plenty of hidden fees!!!
My fiancé and I decided to test out TD bank as our first joint account. We deposited $ 100 into the account to get started. $ 100 or more it’s a free account. Then our account was delinquent because there are a paper statement fee. Which was NOT disclosed to as by the «English is my second language» banker.
He calls TD customer service, fixed the problem and got our $ 100 back. Problem solved? NO!
Some how there’s an annual maintenance fee. Then our account was closed with -$ 48.
Ummmm hello? It’s a free account. What is the point of a free account? At this branch now and we are teaching the banker where the problem went wrong.
A couple of things TD needs to understand and change ASAP. 1) find better bankers and workers. 2) understand the term free account.
Hey folks, if you plan on opening an account with TD, make sure you ask for 1) paperless statement upon account activation and take a picture that the option is checked off. 2) double check there is not an annual maintenance fee. 3) definitely do a test run with account and make sure you are happy with their services before depositing all of your money in the account. After this experience, they say minimum amount is $ 100 but bring $ 500 just in case.
Good luck!