Sprint Store

I have been going to the Whitehall Sprint store for 8 years. First you have to acknowledge that working in the retail cell phone industry is a thankless job. let’s face it people (customer like me) are demanding jerks. I have found that there are a few key employees at this store in both sales and servic/​repair that take pride in their jobs and want to do right by customers. I used to work with Tommy (who went to Airport Road) but others at this store have been their a while, know the technology and do right by their customers. My most recent interaction was with Melanie and the new store manager (forgot his name) but really good people.
On the serivce side Valerie Green is amazing. I had problem with an activation on an iPhone replacement under Apple Care and Valerie stayed 2 hours after the store closed on a Sunday night to fix my problem prior to leaving for a business trip. With service like that they have earned my repeat business and a postive review. I would recommend this store to anyone (just make sure you have an appointment!)

I will NEVER go to the location again, to your face they are so nice to you, when you call there for service It’s a diffent tone… so I did the best thing possible I call corporate and reported their a$$es…YOU LIST MY BUSINESS FOREVER, I WILL DRIVE THE EXTRA 20 MINUTES AND GO TO AIRPORT ROAD LOCATION.