True View Home Inspections

We had two INCREDIBLE experiences with Rich. Both homes he looked at for us were very different, but he took his time to throughly walk through each with us. Rich took the time to go over every little issue or concern, explain in detail how to replace or update certain appliances, and answered every question.
The best part about Rich was that we always felt he was on our side. This is our first home buying experience and we felt like he treated us like his own family — ensuring we really knew exactly what we were getting ourselves into.
We cannot recommend him enough!

Matt was very thorough with the inspection and provided a detailed, unbiased report to us in the promised time frame. I would not hesitate to recommend True View for our next inspection.

Justin did our home inspection and he was great! He’s very professional, thorough and friendly. He walked is through everything he was doing, and took the time to explain all of it. The report includes detailed pictures of things that need monitoring, updating or replacing. I would definitely recommend these guys if you need an inspection.

I cannot say enough about Justin and the great inspection we got from TrueView Home Inspection. We recently bought our first home and it is older (1930 build) which gave us some concern about what we would find in the inspection. Justin was very thorough and patient with us and walked us through every single aspect of the inspection (he took almost 3 hours going through everything). We learned a lot and felt really good afterwards that we weren’t getting a bad deal or anything.
I would recommend True View to anyone looking at buying a home in the Westchester/​Fairfield county area. Buying your first home is stressful and by choosing True View it is one less thing you have to worry about.

I haven’t been involved in a lot of inspections but my father has on way more than a few occasions. His words were this was one of the most thorough and professional inspections that he’s ever seen. Matt was punctual, professional and explained everything clearly and concisely. I really can’t imagine having a better experience… and I don’t know how many homes I plan on purchasing in the future, but you can bet that I’ll choose True View if I do.

Excellent work. Matt Albano came to the home on time and when we drove up to the property he was already inspecting the outside of the home and let me tell you it was cold but Matt didn’t miss a beat. He was truly a professional, because of him we discovered various problems with the home that not everyone would have caught. He did the water test & radon as well. He was prompt and detailed on his report, nothing was left to change. He had my husband follow him around explain certain things of the house. He spend almost 3 hours in the house went through every room, turn faucets on to check on the water pressure, turn every single appliance on to make sure they were in good working condition including ceiling fans. Let me tell you I watch all those HGTV shows on TV and I don’t think I seen one home inspector do what he did when he came to the property. He was thorough and explained everything very clearly and gave suggestions of what to do. I was very pleased with his work and so was my husband. We will highly recommend Matt to any of our friends.

I recently purchased a home in Danbury CT and used True View Home Inspections. This was my first home buying experience and True View helped me every step of the way. Matt (My inspector) looked thoroughly at every inch of the home and property. I was very impressed by how detailed he was. I now know a lot more about my new home and because of Matts expertise, felt comfortable making the purchase.
Very professional and worth every penny.
Highly recommended

We recently employed Matt of True View to inspect a home we hope to purchase in Chappaqua. The home was built in the 1960’s so we were concerned about the aging and efficiency of major systems and various structural issues. Matt arrived early, was extremely thorough in his examination and beautifully explained his findings (verbally at the site and in writing in the report he provided a couple of days later). Obviously, purchasing a home is a major life step and emotion filled. But Matt kept the visit and sharing of information professional and businesslike. His report is detailed and documented with photographs of troublesome issues. As we negotiate towards the closing of this home, I feel confident that we are fully informed of current and potential issues and expenses. Five stars, two thumbs up, best in business, A+! I give them every superior grade and accolade. And highly endorse him/​them for your home inspection.

I could not recommend these guys more. I worked with Matt and was impressed with his overall knowledge and attention to detail. He was patient with all my questions and highly informative with his answers. He possessed all the right tools and was fully prepared. Hire these guys and call it a day.

I highly recommend working with Matt Albano and True View Home Inspections. Matt’s services were fantastic. He was incredibly patient and professional throughout the process. My husband and I brought both our fathers to the home inspection, who are retired home builders and home inspectors themselves. Matt remained agreeable and pleasant while both dads constantly looked over his shoulder. His report was also very detailed and very thorough, which was exactly what we were hoping for. We couldn’t be more pleased with the service True View Home Inspections provided. Thank you, Matt!

Exceptional attention to detail and great documentation. Their service paid for itself immediately. We worked with Matt who was professional to the extreme and equally as friendly. This is a great business to work with. Highly recommended.

I highly recommend True View Home Inspections. Justin and his team were extremely thorough and professional. I felt completely comfortable asking all of my questions and I learned a lot from their expertise. The report provided by Justin was fantastic, a clear representation of his dedication, not only to his clients but to his profession as well.

I just recently used Matt for a home inspection on a property that I closed on in Rye Brook. I was very impressed at his professionalism and thoroughness. He not only pointed out issues that I missed, but also answered all of my questions during and after the inspection. He also had all the latest equipment to test each system in the house like electrical and heat. I would strongly recommend utilizing his services.

Great work, very informative, and friendly staff. They left no stone unturned and made me feel like they went the extra mile to protect my home investment.

My wife and I worked with Justin and Rich 3 times, 3 different homes and we are very glad that we did. I highly recommend working with Trueview. No matter what your background or understanding you need a professional, outside look, into the house you want to buy that will zero in on the issues you need to know about and might have overlooked. Home buying can be very emotional and Trueview brings the experienced eye you need to help you make the right decision.

Beware of True View Home Inspections. If you are looking for an inspector, I would highly recommend that you avoid this company. My experience has been horrific. As a first time homeowner, I was naïve and trusted that my inspector, Justin Albano, would conduct a proper and thorough inspection. This did not happen and my family has been the victim of Justin’s negligence. Justin conducted his inspection in a short amount of time and informed us that the home was in good quality (subject to many disclaimers in his inspection report which he relies on to take no responsibility for his inaptitude). We were having the living room floor sanded in preparation for moving into the house and the floor was so weak from termite damage that it literally cracked. We found out we have severe structural damage to our home. There are so many problems that Justin did not identify during his inspection, not limited to and visible by the access points into the crawl space: large quantities of frass (for those of you that do not know what this means, this is termite excrement after eating the wooden beams that hold our house up), insect damaged joists (holes in the beams that hold our house up), and improper electrical wiring. If Justin had conducted a proper inspection, we would have been alerted to the problems prior to purchasing our home (and we would have been able to make an informed decision whether we wanted to purchase the home with such visible defects or negotiate a reduction in the purchase price).
I would never trust this company. When I alerted Justin that there was a hole in our living room, Justin visited the home and had one of his architect contacts visit the home to assess the damage. The first thing Justin said to me when I called him while he was visiting the home was «I’m so sorry». He seemed to want to ‘work with us’ and help rectify the damage until he realized how much it would cost to repair the home. After sending him an estimate for repairs, he sent us an email saying his insurance agent was now involved and that he would allow them to handle it, and we have never heard from him again.
In addition, the day AFTER our inspection Justin emailed me a copy of a ‘pre-​inspection agreement’ with no explanation except a note that reads: ‘Please save this for you records’. When I received the email I thought this must be a receipt for our payment because we NEVER received a pre-​inspection agreement to review, we were NEVER told about such ‘pre-​inspection agreement’ (which essentially attempts to waive any accountability of the inspector for his inspection findings) and we NEVER signed such agreement. When we discovered the termite issue, I spoke to Justin and I told him that I searched through my records of any correspondence with him and found this email from him the day after our inspection. I told him that we never received an agreement to sign and we never signed an agreement. He said it was signed on his tablet which is completely not true.
This is an honest and accurate description of my experience with Justin Albano at True View Home Inspections. Homeowners should avoid company. For additional details, please feel free to contact me directly.