Metro Taxi & Limousine

Five stars for what I use them for — immediate transportation. It does look like all the 1 star reviews are for call-​ahead reservations … now that I know that they’re not super reliable for that, I’ll make sure to avoid that.
For my purposes, though, Metro Taxi has been amazing. It’s pretty crazy that my school’s list of recommended taxis all charge around twice of what Metro Taxi charges — I know, because I called every single one of them. Someone rerouted me to Metro Taxi because it’s «closer and will probably be cheaper.» Cheaper it is! It’s only $ 12 for my 10-​minute rides from school to the White Plains train station or Tarrytown. The drivers are all courteous; more than half of them help me with my suitcase. I’ve used them at least 10 times now, and they’ve been great every single time.
It’s usually a 3 – 5 minute wait at White Plains (I usually call ahead), and it’s around a 10 minute wait at Valhalla. As far as I’m concerned, this is great considering that this area doesn’t really use Über/​Lyft and I definitely don’t want to pay for those jacked up prices from random taxis on the street, preying on poor unsuspecting travelers.

I have to say, I am VERY impressed with this taxi service. I have been using this taxi service for more than a month almost everyday to get to and from work and I love it! I call for a pick up time early in the morning, more often than not, they are earlier than when I am expecting them. When i call them for an immediate pick up, the operator says «10 minutes or less», 90% of the time it is 10 minutes or less! Every driver I’ve had is very friendly, courteous and a safe driver. They also know the area like the back of their hand, very few have had to use gps to get from one place to another. Their rates are very affordable compared to the other taxi services in the area. But at this point, I just love their speediness and punctuality. Highly recommend them!

the worst taxi service in the world. I reserved a taxi to jfk a day in advance. for a very early morning flight. the driver didn’t turn up. he was sleeping. the staff were rude and unapologetic. I finally called another taxi company and got my taxi an hour after I had originally reckoned for.

they are usually late when you call them. I don’t understand why they can’t be honest about the realistic approximate time their driver would arrive. I could accept 10 mins late but 30 mins late?! I already missed my train. Plus the driver tried to overcharge me $ 4.

I simply needed a taxi from home to the train station. A man picks up the phone, «metro» «hi, I need a taxi from — to the white plains train station.» «Nsjhdhdgsg» click.

Very unreliable and unprofessional. I scheduled a pick up for the following morning to go to airport. I was assured that they would arrive on time and the person picking me up was the owner of the company. I was also told that they were open 24hours a day in case of a problem. The owner never showed up and no one picked up the phone. Will never use them again and will not recommend to anyone. One star review is too generous but don’t have the option of zero stars on this form.

This place nearly gets a five-​star rating just for the sole fact that this cab company was open late on a Friday night, when it seemed like most of the other taxi services were shut down for the night. (And it was 2 am when my friend and I called after a night out in White Plains).
The cab (really a town car) came and picked my lady-​friend, Tara and I a few minutes after we called and were whisked back to the land of Suny Purchase. The ride was $ 12, not cheap but not astronomical considering most cabs charge $ 15 to get from the White Plains Metro North Station to the Suny Purchase campus. It was also getting late in the evening and I wasn’t going to debate cab fares since my friend and I just wanted to go home.
I got what I expected: quick and easy service that was open and accessible when I needed it to be.