Das Truck & Auto Parts

This place is great and the staff is super helpful! I was having some problems with my radio and they fixed it for me quickly. I will definitely be going back for any auto help I need in the future! Steve was really great!

Thank you for your comment John. I’ve come to a realization that a bad employee is not a fair image of the company and I hope appropriate training will be done to prevent such situations from happening again. I have decided to upgrade my rating because I generally like Das Auto and I did have more positive experiences overall than negative ones so I’m not going to ruin my perception of this business because some employee had a bad day and took it out on me.
I do appreciate the efforts from the Yonkers store sales rep in voiding my deposit after I hesitated about my purchase and the salesman’s overall helpfulness. This is the reason I frequent that store quite often for misc parts.
I wasn’t keeping track of time and if I did spend 2 hours between the 2 locations than I am pretty disappointed in wasting so much of my time as well as the time of the salesmen because I honestly didn’t learn much until I started looking online what people recommend to look for when buying rotors & pads. I hope you don’t take this as a criticism but rather as an opportunity to educate your employees. Maybe introduce a flyer in your stores citing the key points to look for when buying expensive items you will have to live with for many years like brakes & rotors.
I do think that the situation at the White Plains store could have been handled much better by describing features of rotors and pads: use of zinc, other features of rotors, why are some more expensive than others?, bite of pads, asking the customer to look at forums specific to the car they own for recommendations. All of those would have been helpful advice instead of the approach that was taken.

This place is great anytime I need parts or installation this is the place. Get my parts and vehicles installations when promised. Great prices. Thank you John. For the first class service.

I was on a road trip from Atlanta to Boston when I noticed my headlamp was out and I was heading into darkness soon. I googled an Auto Zone store and asked them for a favor, I’ll buy the headlamp and could someone help me install it (I’m a damsel in distress, I admit). The White Plain Auto Zone would not help me. Extremely rude so I left and down the road, I found DAS Auto & Truck parts store. So helpful, so pleasant and gladly installed my headlamp! If I were a local I would always shop here. They know how to treat their customers well! Thank you DAS, you saved me from a miserable end of a long trip!

When my wife went in to get a replacement battery, they looked it up on their computer and gave her the battery. It turned out to be the wrong part and upon speaking to the manager, they refused to accept the part. The manager was disrespectful and didn’t let us explain our case that the employee gave us the wrong part!
Not only did the experts give us the wrong battery, but they refused to give me a refund for the mistake. Instead, they gave me a store credit. If I wasn’t now obligated to return to use the credit, I would never return here.

Quality customer service for guys like me that cannot change a light bulb, or a windshield wiper blade. With a smile on their face, you are greeted at the door, «can I help you find what you are looking for.» Why would anyone go anywhere else for an auto part need? Go no further than DAS Truck & Auto. A month ago my wife went in for a replacement bulb for a brake light. My wife asked if someone could help her replace the bulb and without any hesitation, free of charge, they replaced the bulb.

An awesome, unexpected place to get your car parts. The employees there are a pleasure to work with and I never felt like they were trying to get one over on me. The owner is a local and is the salt of the earth. I would recommend this place to my grandma.

This place is great.
I went in needing a lug nut wrench.
They showed me a few different types and recommended one that was half the price of some of the others and explained why.
Then, just on a lark, I asked if they had replacement wiper blades for my 2007 Nissan. Unreal. They did. And then one of the guys went out and changed them for me (I would have been there all night).
The total price was $ 40. Crazy cheap. This is the best auto supply store I’ve ever been to. HIGHLY RECOMMENDED.

BEST AUTO PARTS STORE IN WESTCHESTER me and my cousin went there yesterday for her car and my car we were Joey and Johnny helped us out with no problem they had great prices great cust. service and wonderful personalities not only do I recommend this place I urge you to make this place your only auto store. Thanks Joey and Johnny for wonderful service I will be seeing you both when I need help again.