Barnes & Noble

Barnes and Noble is a great place to go! I come here to read, grab a new book, get coffee and have a snack.
I love it here and the staff is really helpful. Whenever I have a question, I can always find an employee who knows the answer.
I’ll definitely be back!

This is by far, my favorite BN location; everything is laid out nicely and it is always clean and organized, and it is spacious. My only issue is that there no seating area in the store for those browsing books other than by the magazine racks, which are for those browsing magazines, and the Starbucks area is only for those ordering drinks. The Starbucks area is always VERY loud and noisy and I could never concentrate on reading there. I’m not saying it should be as quiet as a library but it should be kept at a fairly conversational level, not loud like mall cafeteria. However, my main concern is that there is no seating in the store for book browsers, so I usually have to haul all my selections around the store and find a spot on the floor somewhere to sit and go through them; which is very disrespectful and humiliating for a customer who potentially wants to pay money for their products. They should at least have some benches in between shelves.

Don’t worry, I complied. I finished my messy outside plate of food among your books instead of in your café like you asked. I also hope you’re ok with me never buying anything from here again. Location itself is all right.

I see why people use amazon — in line for 5 minutes while salesgirl talks on phone, 6 people waiting, and the girl walks away to find a book that she is saying does not exist. They need customer computers in the store

My problem with B&N in White Plains is the café. I don’t know why a lot of the B&N cafes are like this. They never have enough coffee and so give you the very end of the pot and if you don’t want it, you have to wait for them to brew it and they totally forget about you. Also, the decaf coffee is never hot. The café employees just don’t seem to care. The salaries of their customers may not be any better than theirs but they act like the customers are just a stupid annoyance when it could be a treat for people who can’t afford to do much more than sit in a Barnes & Noble café for while.

The other day I needed to locate a group of books written by one author that I was interested in. My previous go-​to book joint, Borders in Mt. Kisco, went out of business a while back *tear* so the closest book store to me ended up being this joint in White Plains. I arrived at the book store, and immediately looked for the section where the books would be located. The sections were not very clear and the books were arranged on the shelves in absolutely no specific order, not my book name, book author, book number… none of that. They were just plopped on the shelves like someone took a poop juice of fantasy fiction and didn’t even bother to wipe up. I finally found one section that my books might be located in, but my endless searching got me nowhere. I was very disappointed in the fact that there were no computer kiosks to look up your book or author in, and no electronic device to do anything like that. People like myself who like to refrain from social contact especially when asking random workers for help looking for somewhat private books need an antisocial service such as simple search kiosks, okay?! it’s 2014 I’m pretty sure they could activate one of their hundreds of kindles or iPads to make one of them connected to the store’s inventory. Anyway, I ended up calling the store to ask if they had my books in stock while I was in the store. The lady on the phone said that they might have ONE of the multiple books that she had written, and did not know what section to even find it in. I then looked through all the possible sections and did not even find that one book. I was so parched and peeved from searching high and low for these books that I wandered over to the starbucks randomly located in the center of the barnes and ordered a drank. The starbucks was an imposter starbucks, and they don’t even take the starbucks cards. It’s not even a real starbucks, they just have the right to make starbucks dranks. This whole trip was a disaster and I wish that my mount kisco borders was still there. Not gucci.

Great staff. Right near shoprite and movies. Was able to find what i was looking for. Checkout was fast.

The worst customer service ever! I tried returning an item 2 weeks after purchasing it but did not have a receipt. I was told I could not get a refund, I could not get a store credit and that I was out of luck. The store clerk recited the store policy to me twice. I went home and started an online chat and was told the same thing and read the store policy again. I then went back and forth with e-​mail for weeks. After weeks of struggle I went to upper management and was told I could get a store credit. I went in and the clerk told me the store policy again and said I couldn’t return the item. The manager then comes out and processes my store credit but not before telling me the store policy AGAIN and telling me how she is making an exception for me! Did anyone listen to my story? I tried returning this well within the return period and was denied. After weeks of bad experience, I was numb to this an just sat there and listened and took my store credit. Returning a book was a painful experience that took 1 month and a lot of time and several trips to the store. I will not be returning to this or any B&N. Amazon provides a much better experience. Please do not shop here.

Nice, large Barnes and Nobles with ample parking. The best part is their coffeeshop. They have the best tasting chocolate cupcakes ever. If I were to die tomorrow, I would go get one of those chocolate cupcakes from Cheesecake factory. They also have cheesecake from the Cheesecake Factory as well.

Love this B & N! Granted it’s not the biggest location but it gets the job done! If they don’t have it, they’ll get it! It has all the different departments and always a helpful staff! Definitely worth a visit! One thing to watch out for though. There is a young female security guard who tries to act tough if the thing beeps on your way out. I’ve seen her hassle people but since she’s hardly their its not worth taking off a star for them.

TERRIBLE EXCUSE FOR A STARBUCKS! DO NOT Even bother going here and telling them what you want. I ordered a hot chocolate and they told me to get the salted caramel. I asked what it consisted of and a girl said salt and caramel drizzled on top. Then a male worker chimmed in and said its a full bodied experience. I agreed to try it. When I tasted it, I said oh I don’t like it at all and it’s cold. The workers both said «oh well, that’s what you got». I went in for a hot chocolate, spent money and left w nothing!!! NEVER GOING BACK! Save your money and go to shop rite. They have coffee for $ 1.

Convenient location and nice selection of kids books and toys.

Well. Amazon’s customer service has gone to complete shit. So after dealing with a condescending asshole and then a guy in India who was reading his responses off a piece of paper, I decided to cancel my book order and just drive to B&N to buy the book I wanted. I paid $ 10 more, but considering the book is by my #1 favorite author, I don’t really care. Much.
So what happened with Amazon? Every year before this one, standard shipping = Tori gets her pre-​ordered books on the release day. In 2013, standard shipping = Tori gets her pre-​ordered books (ORDERED BACK IN FREAKING FEBRUARY) two weeks after the book release. So Tori decided to go contact Amazon and see what was up with that, and condescending ass at Amazon told her that other paying customers get their shit first because they paid more for shipping. To which Tori said yeah, well I’m a paying customer too, and you guys should get your act together because this new system of yours is complete garbage.
Moral of the story? I’m pissed at Amazon, I’m no longer pre-​ordering my favorite authors from their site, and I’m going to B&N to get these books from now on. Or I’ll just order them off B&N’s website, since it’s $ 10 cheaper.
Amazon, I was like your bitch before today because your customer service was so amazing. Now? I don’t like you very much anymore.
Now, as for the store itself, it’s very large and spacious, and has rows upon rows of beautiful books that a book nerd like me wishes she could own and roll around in and sniff. Because yes, I admit that I love the smell of a brand new book.
Staff here are always helpful, and I love seeing a few girls helping teenagers get YA book recs. Part of me wanted to jump into the conversation, but I refrained the blogger in me.
Prices are way higher than what you would pay online. I suppose, after shipping and all of that, it kind of balances out in the end. I love coming to an actual store and wandering around, checking out new titles.

It’s pretty much the only place to get a book on the spot if you’re in White Plains, so they have that going for them. On the other hand, they’re super expensive compared to
so I rarely get anything here if I don’t have to. I cross checked some books online while I was passing through, and Amazon was 6 – 7 bucks cheaper on each one.
Also, while I don’t know this for sure, I have seen some things which make me think they suppress authors who don’t mesh well with the overtly Democratic vibe in the area. I was looking for a book by a conservative author, a NY Times bestseller in fact, which I was going to give someone as a birthday gift. And after searching around like a horses ass for 20 minutes I gave up and asked a salesperson to help me. Ultimately, we found it. But the thing was literally buried on a bottom shelf in the back of the store, and, I kid you not, behind a piece of clear plastic Lucite. Weird coincidence… or Commie suppression? You be the judge!

My fave Barnes & Nobles in the area! It’s big, clean, organized and the Starbucks actually has a decent amount of seating! It’s conveniently located at the City Center and has an Applebees, Buffalo Wild Wings and Legal Sea Foods right next door. There’s plenty of shopping stores nearby, a Walmart across the street and a nice movie theater on the top floor. It’s open pretty late (11pm) which is great for us students and bookworms.

Good place to take your 4 year old especially when they have reading time for kids. My son also like the train set area to play with other kids. It’s over-​all a nice Barnes and Noble and is within walking distance for me so I like to visit a lot in the warm months.

Loud music at the café makes for reading while drinking coffee not as pleasant as it should be. Books are limited when not the newest most popular books. It’s OK. Location is great. Better B&N down in Scarsdale.

There aren’t enough plug points at the Starbucks — only 2! But the baristas are friendly, and don’t make horrible drinks like some other in-​store Starbucks. The Barnes and Noble is in the City Center in White Plains and is close to many great places to eat!

A huge selection of books and music. The staff is friendly and the store is usually tidy and organized.

This Barnes and Noble is part of the City Center shopping mall. It’s on average with other chain bookstores — a rather large selection of books, music, magazines, dvds and other writing/​reading related items. I usually come in here to waste time before a movie screening. This is the only bookstore in White Plains besides the Borders in the Westechester Pavillion.