16 Handles

Love this place. I love the yogurt with fruits. Tastes so refreshing. Place is clean and spacious. If you come here with a group, you have space to sit.

Place is a bit dirty. also, there should be a 15 minute limit on tables. a family was stuffed into a booth, not eating for over an hr while many people had to stand– LEAVE!!! At another table, a man was eating pizza he brought in from elsewhere– LEAVE!!! I had the euro tart and it was watery

The best froyo ever! I love it here and come here a few times a week. Their froyo and toppings are amazing. They have great service too!
I’ll be back!

Go the employees yelling and cussing the the back is why this place gets so low stars. There are better atmosphere places near by where you don’t have to worry about your kids hearing that kind of crap.

BLUF: Your average froyo place with a bit higher prices than normal but there’s not too many alternative options nearby to opt to.
There is quite a variety of frozen yogurt flavors to choose from including low calorie options. Also, there is a lot of topping to choose from but it seems heavily chocolate/​candy based rather than fruit and mochi which is what I usually like on my yogurt.
On an interesting note, the tasting process is something different. In order to get a sample, you need to have an employee dispense it into sampling cups rather than them handing cups out to you. Not sure if it is a franchise policy or it is just this branch since this is the only 16 Handles I’ve been to, but was a little strange having an employee follow me around to taste flavors.
Overall, good froyo but nothing to bookmark in particular.

Yogurt was pretty good– nothing amazing. Ample seating. Ok service.
Not sure if other stores started to do this, but if you would like to sample the flavors, you have to ask the worker and have her get it for you. Then, tell her what else you want to try. Though I understand it may be to prevent waste or prevent people from sampling too much, the experience was just really awkward. The raspberry machine wasn’t working, and it seemed like the workers didn’t know how to fix it.
The toppings were also more candy-​based. I usually prefer fruit and mochi, but unfortunately the fruit didn’t look too fresh and they didn’t offer mochi at all.

Great choice of flavors and toppings, also have a good selection of low calorie yogurts and fruit toppings.

I really like this place, so much so that I’m always bugging my husband to go there with me. I love the variety of flavors even though I usually wind up getting some variation on the same thing — either chocolate and salted caramel, or mint. The toppings are great. One caution, though — beware of the attack fudge machine! The last time we went, I tried to put hot fudge on my yogurt and the machine sprayed fudge all over the place. We had to go home immediately after eating so I could change my shirt! (The staff just kind of looked at me and one of them was like, «Oh yeah, it does that sometimes.» I would’ve liked it if they’d offered me some water to clean off my shirt with, but oh well.)
I’m not crazy about the seating at this place, though I guess there’s enough of it given the space that they have. It just gets really busy and can be a little difficult to find a place to sit, and some of the seats don’t have any back support, which can be a problem for us.
The prices are high, but that’s no surprise for this area.
Overall, I think this is a good addition to what White Plains has to offer and I hope it will stick around for a while.

Absolutely love that they have vegan frozen yogurt!!!
Strawberry lemonade and key lime!!! Love it!
It’s clean and so many add ins.
I can’t wait to go back :)

Was good when they first opened… now, not so.
The staff is not proactive, but rather reactive. They wait to be told by the customers that they are out of certain flavors or that the whipped cream dispenser is empty. This has happened 3 times when I’ve been there. If they paid attention, I would think they could gauge when things were running low. I guess that’s what happens when there is no adult on site and kids are running the show.

I wanted to commence raving and ranting about their specific varieties of flavors and great staff… But then I saw they had Nutella frozen yogurt. Is there anything else left to say?!? Oh, my Lord, heaven is real and I just ate it.

We used to go to the 16 Handles on 3^rd Ave. all the time, so we were pretty psyched to see one open in White Plains. The atmosphere here is very pleasant, there’s a reasonable amount of seating, and the branch is immaculate.
As for the frozen yogurt, the quality is as great as I remember and there are heaps of flavors to choose from. They even have a few low cal offerings. Also, the assortment of toppings is pretty decadent, but remember that they really do add up weight wise and you are paying by the ounce.
I don’t think there are all that many self serve froyo places in the immediate area, so I hope that 16 Handles can survive here. This part of Mamaroneck Ave up doesn’t get all that much foot traffic even in the warmer months so it’ll be interesting to see if they can survive the coming fall/​winter.

The setup and service is perfect. Looks like a potential acquisition for Apple; a futuristic café. The product is way overpriced and has an aftertaste. Maybe they should look at their flavoring formula.

Their graham cracker flavor is the best flavor here, in my humble opinion. Toasted marshmallow is also delicious, as is the coffee flavor. I guess you can kind of see what types of flavors i go for. The yogurt is a little pricey, at $.59 per ounce. However, it’s a nice place on mamaroneck ave, and it’s a cute shop! Something i was sad about? No mochi topping! This is the first froyo place i’ve seen without mochi…):

Excellent place to get your sweet and savory snack on! Breakfast lunch or dinner!
Clean, friendly, great place to chill. SO MANY TOPPINGS!
A great place to go to after catching a movie with the wife at city Center or a burger at Brazen Fox.

16 Handles just opened in White Plains. White Plains needed a good self serve ice cream place so I was happy to see this place opened. I wasn’t disappointed. Lots of flavors to choose from and tons of options (I was disappointed that they didn’t have any marshmallows but they had tons of other stuff). I don’t think 16 handles ice cream is as good as Pink Berry, however this place makes up for it by having more variety and letting you serve yourself. I’m looking forward to going back, especially as the weather gets warmer.