Best Western Plus White House

On my way home and decided to rest outside of Nashville. Priceline gave me a great deal for a last minute stay so I went for it. Better than expected. Currently remodeling and the efforts are evident. Spacious room w clean décor. I was hoping for 24hr access to the fitness center and indeed it was open. Very happy w my stay and would recommend.

Called ahead while driving back to Chicago from Florida; phone reception wasn’t great but Jessica still held the room for us even though she didn’t have a card on file for me (one star).
The personnel was great here! I would agree with previous reviews. From the young lady at the front desk, Jessica, who was very friendly to the smiles and names written by the attendants who maintain the room, that was an additional star.
The hotel was newer, rooms were clean and non smoking, that made me give it a third star. It did help that the beds were comfy. I wouldn’t mind larger pillows, they have these little throw/​decorative pillows rather than standard, but that wasn’t enough to knock the place. Pillows were better than a car headrest…
What made me give it the final two stars, this little itty bitty sticker located on the bottom corner of the automatic sliding glass doors. It stated «Pet Friendly.»
So not only was the hotel newer, the staff was really attentive and friendly, rooms accommodating, easy highway access (next to Cracker Barrel (cheddar grits and peg board games), but the place was pet friendly!!! I didn’t need to sneak my dog in the back door!
If I ever do a road trip through here again or decide to hang out with the family in Nashville, this may be the place where we stay!
Breakfast is available which is great, waffles were about the only thing edible though, just hit the Dunkin Donuts across the street, and you’ll be good to go!

After a night at the Ryman in Nashville, we stayed here to rest before heading home. We were impressed with the décor and amenities. It was clean and affordable as well. All of the hotel personnel we dealt with were great.
The «fresh» remote in a sleeve in front of the tv made us laugh aloud. That’s attention to detail. The fresh baked cookies at the front desk were a nice touch and the dog treats at the desk made us smile. Not many hotels are pet friendly and we appreciate ones that are.
The complimentary breakfast presented a variety of options (yogurt, fruit, waffles, cereal, biscuits, gravy, bacon, etc); there was something for all four of us.
We did have difficulty connecting to the WiFi but as we were only in the room a short time, we didn’t contact the front desk about it. If we’d been staying longer, we would have had to seek assistance on this.
Two of us felt a little like Goldilocks because the beds were too soft for our tastes and the television reception was not great but we weren’t in the room for long.
We’d definitely stay at this hotel again.

Nice people. Very clean. Pool and spa well maintained. Excellent free breakfast. Close to stores and restaurants.

While traveling from Austin Texas to Dayton Ohio we found ourselves unable to make the drive in one full trip so decided to pull over and get some rest and finish it the next day.
In searching for a hotel we found that most hotels were already booked and as a longshot went down to another exit taking us to White House where we found the best Western Plus.
Jessica, working the front desk, was very nice and accommodating and made sure to give me my military discount.
The room was nice sized and had a king bed and pull out couch which was great for us and our daughter.
Most importantly we found the room to be clean and ready for our stay.
We would definitely recommend finding this jewel for yourself should you be traveling this direction and hope you enjoy your stay as much as I know we did.

Cozy little Best Western just up the road a ways from NashVegas and it couldn’t be more simple. We arrived to check in around 8pm and we had a splendidly easy time getting settled. We were also met by one of the most friendly staff members I’ve ever had the pleasure of being checked in by at a hotel. She was truly great. Chipper attitude, helpful, kind, generous with information, and funny.
Only two things to improve upon:
The walls are paper thin. If someone is noisy, you’ll definitely hear it. Not sure how they could make the rooms a bit more dense so sound wouldn’t creep in, but it’s something of note.
Also, the shower in our room was a handicapped version of a shower and was a bit dingy. It was falling apart in places and needed a serious tuneup.
Other than that, we had a great and easy stay.

My husband and I along with our 1 year old son stayed here one night at the end of June 2014. The best part of this place is that it was CLEAN and updated. Our king non-​smoking room was spacious. The bathroom was very clean. The bed was decent as far as comfort but the sofa bed is a joke. It’s as thin as paper so good luck if you plan on using it. Breakfast was good. The food was plentiful and well maintained. I would defenetly stay here again if I was in the area. Well worth the $ 90 we paid.

I’m extremely pleased with the hospitality the staff and management showed us on our visit. We had 3 kids and a dog with us so traveling isn’t easy. While we ran into an issue in our room, we spoke with the General Manager, Mike, prior to checking out and he took care of us. I’m confident in speaking to him this was an isolated incident and is not how things are normally done. We would be more than happy to stay with them again. Customer service was at its best here and that is a rarity anymore.

I have stayed here a handful of times over the past two years. Each experience has been pretty similar.
Pros:
Well decorated, aesthetically pleasing.
Indoor pool and hot tub.
Usually you can get a good rate through Priceline during the weekdays.
The nicest hotel in White House. (Which is more appropriately labeled the «least bad»)
Nice flat screen tvs
Fridge and microwave in the room
Cons:
I’ve had two run ins with bugs in my room. three silverfish and one beetle. They moved my room but the staff was unsympathetic and slightly perturbed about having to switch me.
. The breakfast leaves much to be desired. No yogurt or healthy options and what is there is sparse, cold and sometimes stale (bagels, bananas).
.Brat central weekends. For some reason large groups of soccer kids stay here almost every weekend. Prepare to get no sleep or breakfast and don’t bother trying to go in the pool.
The HOUSE KEEPING is the WORST part of this hotel. They vacuum all the halls at 9am, (so if you want to sleep in this isn’t the hotel for you). But for some reason they don’t clean the rooms until 2−3pm. Unlike most hotels where the cleaning ladies go room by room, the staff here which consists of a large, non english speaking Hindi family go piece by piece. Meaning, they rip up all the sheets of each room before making any of the beds. I’ve left my room at 1pm for them to clean, arrived back at 4:30 only to find everything on the floor, a bed with no sheets and nothing replaced or cleaned.
I’ve come in at check in which is incredibly late (3pm really?) and have been told there are no clean rooms available yet. The last time this happened I had to wait until 5pm for a room to be ready.
The cleaning staff lets their obnoxious kids run rampant through the hotel halls and breakfast room all morning and afternoon. Screaming as they run up and down the halls.
On One visit I had the help knock on my door to take my sheets, I asked them if they could just give me some fresh linens and I’d make the bed myself because I didn’t want to wait until 5pm to use it. They had no idea what I was saying, proceeded to yell «You want clean or no clean? Clean yes? Clean now or no clean?», and then walk past me, take all my sheets and pillow cases then leave. I called the front desk to see if I could acquire some fresh linens so I could rest as I was not feeling well. They told me they couldn’t and that the help didn’t have anything clean to give me.
At this point I put up a do not disturb sign and don’t use the house keeping. It’s a shame to not get fresh sheets and towels every morning but I have not had one single positive experience at this hotel regarding the house keeping.
On one occasion I had housekeeper yell at me because a gum wrapper flew out of my car when he was sweeping the lot. He comes up to the car and heckles me, «hey buddy, no trash yea? C’mon buddy». I’m glad that the basic english they can manage to speak is used to harass me about a gum wrapper.
I had an incident where I had booked a double queen room and that room was not available when I arrived. They wanted to put me in a king room which was not what I had wanted but I agreed (what choice did I have 8 hours from home?) they then told me it would be 40 $ a night more expensive. I refused to pay more for a room I didn’t even want. They fought with me for twenty minutes before finally giving me the rate I had already payed for. I have never been treated so rudely in my life by a hotel desk worker.
You would think after all this being said I wouldn’t stay here. The sad thing about White House is that the other hotels in the area are ten times worse. I used to stay at the holiday inn express but they are under new management and it is TERRIBLE. I’m amazed they haven’t been shut down.
If you have the option, stay in gallatin or Nashville. If you decide to stay in White House this is the best option.

Located just off of Hwy 65 this relatively new hotel has nice guest rooms, a large comfortable lobby, indoor swimming pool and a convenient «business center» that has two free use PC’s and a printer. The typical mid-​priced hotel «breakfast» was a major disappointment. The day we were there they ran out of syrup for the waffles, had no knives available to spread butter and the 6 jelly packs we opened to find an acceptable one were the consistency of gummy bears. We never did find one we could use. When informed by me of the deficiencies, all the on duty front desk person could offer was «that’s what Cisco gave us and they didn’t deliver any syrup».
Go for the room and not the «free breakfast.». But for $ 80 per night it was a good place to stay. Oh ya, the Waffle House is only a block away.