Guard Insurance Group

Guard insurance was horrible, stay away. I paid them a hefty first payment and then after I dropped them first month, they wrote a letter claiming that I didn’t pay and that was why the policy was dropped. I notice that you can not complaint to the insurance regulator about an insurance company if the reason for cancellation was due to non-​payment. So they play game and did just that. I called them so many times tried to fix the situation because they owed me money after I terminated the insurance and they refused to give back. Eventually, my bank followed up and asked them for the difference back. Only then, they acknowledged that they made a mistake. Guess what, a year later, they sent it to a collector, collecting money that I don’t owe them. They also refuse to talk to me about it after calling them 3 plus times. The collection agency told me that they don’t know the details and all they can do is to collect otherwise they will report to my credit agency. So I had to pay. Stay away form Guard Insurance. By the way, they have this policy that they supposed to call you within 24 hours after getting your message, they never call back and last time, the collection department actually input in their computer that they spoke to me when they didn’t.