Maaco Collision Repair & Auto Painting

Avoid this place like the Zika Virus !! They are very nice at the beginning, but become completely opposite at the end. They even resort to verbal and physical intimidation, all with the owner watching on. Never been more poorly treated as a customer in my life. I am surprised that this place is still open with the Thug Like mentality and behavior here. We will never go back here in our lifetime.

I have worked with the guys a few times now and I am VERY pleased.
1) someone destroyed my bumper and they fixed it– let me keep my car there for a week while I was on vacay and worked with the person who smashed into me
2) they gave me a GREAT estimate to fix my front end (went somewhere else b4 and it was almost 1800 $)
3) rented a UHAUL from them and they were reasonably priced; understanding when I was 20 min late to return
Awesome place; very friendly; funny dudes

This shop reviews are all over the place and I know why I took my 2001 Toyota Avalon in to have done rust fix and spots painted I was told 2 days shop time but when it took them4 days and they were bugging my car as I arrived so I had to wait. While there I listened to Ron talk on the phone and in person to customers and there was a pattern of sort of have truths He told customers he didn’t know why the car would’ve late could they wait another day (that’s what they said to me too). And I’m giving you ab real in the price (he said that to me too). Ron seemed really apologetic as if slow turn around times rarely happened. But I had a feeling it was pretty standard in this shop. BUT the work done on my car was beautiful. The color was silver not to hard to match but it did match exactly and my car looks wonderful would I go back? YES. But I would take into account that there might be delays.

A couple of weeks ago I backed my 2011 Subaru into a concrete planter on my driveway. I did the kind of damage that’s too much for a touch up but not enough to warrant a $ 600-​$ 700 bumper refinish at my #1 shop. Still, I was not adjusting well to «living with it». The day after my mishap Maaco advertised a $ 99 bumper special, so I decided they were worth a try. I’ll admit to having some misgivings prior and this was not my first trip to this shop. My previous experience was only fair but never included actual repair work. Tom prepared the estimate which amounted to about $ 275. The advertised special involves a $ 50 prepaid Visa card following an application for a Maaco credit card. I’m not sure what $ 99 would buy, but I was prepared for that disappointment. As far as the actual repair is concerned, I am very pleased. I dropped the car off on Thursday and we agreed that it would be done Saturday. Late Friday I received a call that it was ready for pick up. I picked up my car on Saturday and was very pleased with the work. Even minor damage on the opposite side was repaired. This shop definately has their place in the web of qualified shops. I would use them again and would recommend them to a friend.

I’m very disappointed with the services that I received on my Cadillac. The car was at the shop for 3 ½ weeks, cost $ 2000 and I expected a much better result. The paint was peeling off of the side view mirror, the bumpers are all scratched up, and the weather stripping was sanded off of my headlights. When I brought the car back and spoke with Mike, the owner’s brother, who basically told me to deal with it and he had no intention of coming to a resolution. Take your car to any other body shop but Maaco, not only is the quality poor but the costumer service is horrible.
In response to Tom… 80% of your comments are lies! The car was in the plasticoat when it was dropped off. I was there for the original estimate and discussion. Bryan did you a favor by getting a majority of it off! The bumpers were NOT going to be replaced, another lie! At this point it is what it is but the bait and switch is not going to work. The workers sanded off the wether stripping on the headlights. The original damage from the accident was not even repaired ie: the leak is still there as you NEVER installed the new reservoir for the windshield washer fluid. I was very much informed on what was going on and we were VERY patient for a CRAP job! I would never reccomend your shop to anybody! The customer service and attitude that I received is inexcusable. Bryan did not sign a satisfaction agreement, he paid for the vehicle since you had it over 1 month and we needed out car back. No respectable body shop would release the car in the condition that you have. After having the car as long as you did, you could have put some bondo on the bumpers and done the job right not ghetto. I’m happy to post lore pictures. At this point all you can do, which I doubt will happen is fix the reservoir and give Bryan paint to fix your mistakes!

Don’t even think of going to this place.
Worst workmanship and they spoiled my car complete side unable to match the color and more over messed the look of my beautiful blue car. I know I wasted my money going there but I just don’t want to go there again to mess my car more.

Great service with lower price. Ron &Thomas are so friendly and responsible. They finish the service by one day and offer the ride to my work. Highly recommended ! I will be back for painting, because I trust them :)

My boyfriend and I went in to get his car door fixed a week ago. We didn’t have a lot of money, but the Maaco mechanics and the owner worked with us on a price that was wayyyy less than what we were expecting on paying. They offered us water while we waited and had it fixed in a matter of minutes! I am so happy with this place that I will go back whenever I need to get my car fixed for any reason. I would suggest this place to anyone who needs to get their car fixed because they are truly an understanding and knowlegdable company.

Went to the shop in Wheeling. Under new management! So professional and great to deal with. would totally recommend!

After 3 days of having my car, the 4^th day I called to see the status of my car because they said it would take two days to get painted. The guy said «oh yeah it’s ready», so was it ready the day before that? The day before that day? Who knows, I didn’t receive a call, I had to call myself and it apparently was already done. Then, by the time I get home I realize they didnt reattach a piece that they had taken off. When I called about the issue, the guy (I think he was the manager, which was sad) got snappy at me exclaiming it was so easy to reattach and it «should» be in my car somewhere when it was clearly not my fault that they were careless. He almost made it seem as if this was my problem, but claimed he was trying to help me. He was very rude and I will never go back again. Who knows what other things they might make a «mistake» they wouldn’t notice.

Well it was finally time to get it painted, but where? I looked around, prices were really high, someone I know suggested these guys. He restores old Cadillacs and is now restoring an old Rolls Royce and this is where he comes for paint. Well now I see why, if you pull up the pic in my profile you will see how it turned out. It doesn’t look like just paint but more like glass. Fantastic job, great price!
P. S. Oh, and they communicate with you.

Nicest people. Did a great, quick job for an awesome price. I recommend these people to everyone!