Target Stores

Let me first say, I love Target. But recently told my husband that Target and I are splitting up!
The staff at the registers are extremely friendly and professional. Even the gentleman who brings the carts from outside always says, «hello» and asks if he can help. But… I find it very unprofessional when I hear managers or supervisors near the check out lines gossiping about staff. It’s distasteful! The other day while in line with my child I learned that one of the staff members hadn’t shown up to work again, apparently she does this all of the time and they giggled. Not sure that this is appropriate.
They never smile, never say «how are you» just have private conversations while staring at the check out lines.
In fact, how about they be friendly and ask if the guest are doing okay etc. It seems like a childish management crew that lack customer service skills. Sad to say, because I am always in your store but you lost a customer!