Midas

After receiving an estimate for major repairs at a competitor, this Midas store checked my car and found that the suggested urgent «major» repairs were actually unnecessary in once case and only suggested in another. They explained the rack and pinion system to me and demonstrated patiently (with my van on the lift) that the tie rods were not loose. I find the employees at this store courteous, professional, and very helpful. They go above and beyond. I am doing all future care repairs here!

I’ve been going to this Midas for 15+ years and will continue to do so. I have a 21 year old car (as well as 2 newer cars) and at one time or another Midas has replaced most every part on the engine, brakes, exhaust, and steering. Just a few weeks ago I bought a set of tires here as well. The only thing they would not do over the years was a transmission rebuild.
The guys at the front desk are great to deal with and give honest assessments. They will tell you when something is starting to go and they don’t push you to do it on the spot if it’s not necessary. The mechanics are great at explaining the problem (s). Very pleasant, trustworthy and a group that actually seems to enjoy what they do. Also they warranty repairs and parts as good as any others I know of.
I’ve taken my car elsewhere for quotes only to return to this Midas to find out either the part does not need to be replaced or if it does, Midas will do the same repair at a better price.
It’s never pleasant to have to pay for car repairs, but your dollar goes a long way here and I know they are being honest with me.
So when you need your car repaired, go get a quote somewhere else and then bring your car to this Midas for the repair. You will be happy you did and know you saved some $.

I wish I could give this Midas location an extra star — their service surpassed my exceptions and cost me way less than all the competitors.
I went in to try and fix a noisy exhaust system. It’s always been noisy but after a slight incident with a speed bump, it got a lot worse. I went in fearing the worst but they quoted me on a small, easy fix. No problem.
When I went to pick it up, they informed me that it turned out to require a little extra work, including hunting down the right piece, but did not charge me a penny more than the initial estimate.
When I got in the car, I couldn’t believe my ears… I didn’t hear anything! In more 5+ years of owning this car, it has NEVER ran this quietly. The work, and service, was professional and top notch. I will be coming back to this location next time. Thanks!

They do a thorough job and do some basic inspections at no charge. Good deal., no hassles, no surprises, no regrets.

Great service, no hassle and didn’t try and sell me on repairs I really didn’t need. Pulled right up and they moved another car off the rack to look at mine. Fixed part of my muffler without replacing the entire thing and I was on my way.

Great staff, very helpful and friendly. Never try to aggresively sell and the mechanics seem to do a great job. Only been here for oil changes.

They are way friendlier than any other place I have been to. They always try to give me the best deal too

I am really disappointed at this place, I kept taking it for oil changes, kept asking to check the car because I kept hearing a weird noise. They told me to ask them to check my bolt joints, I did, they said oh they look fine. Hmmm no! Not only did they not check my tire pressure or my bolt joints (tire pressure is included in oil change) very disappointing. Won’t go back

Created appointment online, arrived at scheduled time. Bay was completely full — Will only do drive ins to whatever is available going forward and probably not here.

I was concerned about my brakes, so I made an appointment to have them checked. They not only took me earlier than planned, but they also assured me that while my rotors would need to be replaced soon, it wasn’t an immediate problem. When I then asked if they could fix a brake light I had forgotten to mention earlier, they were quick to offer me an estimate, check out the problem, and save me from making an unnecessary purchase by fixing the connection rather than replacing the bulbs. To top it all off, they didn’t even charge me for service. They said it was their good deed for the day, and that they hoped I would remember to bring my car back to Midas. Definitely! All in all, the mechanics at Midas are both practical and helpful!

I needed a simple repair on my car– I’ve been here for 3 hours now, and was just informed the part they put in my car was broken and the old part needed to go back in. Now I have to drive away, three hours totally wasted. I will not be returning! While I’ve been waiting, countless people have gotten their oil changed. It’s taken on average an hour– even with appointments. I would give them half a star if that was an option!

Get a second quote somewhere else first. I took my 2004 car (has 100k mi) into a different auto repair shop (Meineke on Schmale) today for an oil change; and while performing their routine multiple-​point inspection, they saw that my rear brakes were done recently. I told them I had the brake work done at the Midas shop on Roosevelt in Wheaton just a few weeks ago. They asked, out of curiosity, how much it cost. They also replaced my serpentine belt. When I pulled the detailed receipt out of my glove box to show them exactly what I had done and what it cost, they ran the numbers through their program. I would saved about $ 300 had I taken to Meineke!

I lived in Savannah, Georgia for a year and a half and during that time I went to a Midas down there to get some repair work done on my truck and during my move back to Wheaton a few months later I ran into the same problem. The mechanic in Savannah failed to do the job correctly. When back in Wheaton I brought my truck into this branch to have the same problem fixed. I was working with Corporate Midas to have the Savannah branch help pay for the work they didn’t do correctly. Every employee at this Wheaton branch went above and beyond to help me through this process. The owner even called me to discuss the issue.
They had nothing to gain from helping me out this much. They are up to their ears every time I go in there with things to work on. No average team would stretch to the measures they did to help me out when this busy all the time.
Great people who do great work.

These guys rock. I saved $ 500. Here’s a true story… A few weeks ago, I brought my car in for 2 quotes on fixing my brakes. They were uneven and causing some resonance shaking my steering wheel. Took it to Firestone. They told me new pads, retool rotors, new brake fluid, etc. for $ 635. Took to Midas next. The guys here told me brake pads are fine. Plenty of meat on them. Retool the rotors and grind the pads even. Total: $ 135! Also, they work quickly. Got me in and out. I’ll be back here every time.

When you have a old POS car like mine going to a mechanic is like going to the dentist for a cleaning and leaving with a root canal. I needed my car in for a few issues such as a hanging muffler, heater blowing cold air, and new brakes. Months earlier my previous mechanic told me that i need both new front brakes, rear, new rotors, and drums so i figured i would try out a new mechanic. This is where Midas came in.
I went online at the beginning of the week to schedule a Saturday morning appointment. Yes, open on Saturdays! All week I had been dreading hearing the results of a full car check up and dropped it off on Friday night. Saturday morning i get a call from the manager Chris. My coolant was low and it was affecting my heater, my muffler was hanging but still intact, and I needed a oil change. He checked out both the front and rear brakes that another unnamed mechanic told me needed to have almost the whole system replaced. Chris told me i had 50% life left on both my fronts and rears and had no reason to replace them yet. This saved me around $ 500 that i would have gotten taken for by the other unnamed mechanic. The coolant and muffler issues? Chris filled my coolant and re-​bent my muffler for FREE!
All week I had been expecting to drop anywhere form $ 500-​$ 800 and walked out with a bill of clean health and a $ 30 oil change!
These guys are honest, fair, and explain everything that needs to be done in detail. First mechanic I can actually have some faith it. Go see these guys next time a problem arises and you will receive A+ costumer service!

Excellent, courteous service. I was visiting town to drop my daughter off at college and didn’t have too many hours to spare. Their time estimate was right on the money, and the waiting room was clean and comfortable. The price was very reasonable, and they even rotated my tires for free. If I lived in Wheaton I’d definitely go back here all the time.

This is my first non restaurant review and to be honest the first time I’ve ever had a positive experience with a mechanic.
I’ve been rather lucky with having a friend do my brakes on a couple of vehicles I’ve owned for little to nothing until he moved away. I took my car to this location & not only was the customer service excellent but they didn’t try to sell me any bullshit either. When they did tell me I needed my tires rotated, I said I would take care of it in a later time. Guess what? They threw it in for FREE.
Not only that but it was fairly busy & there was an elderly gentleman ahead of me that was dropping off with out a ride home. It easily would of taken them at least 2 hours until they would of been able to service his car. They offered him a ride home! Who does that? No one I know of in any industry.

I came in to Midas to have a noisy exhaust looked at. Was greeted and helped as soon as I came in the door. Within 15 minutes they had my car in and they were inspecting it. Everyone here has been extremely nice and have kept me in the loop with what has been going on during the repair. I am definitely satisfied with the service I received here.

I met my hubby five years ago and he was taking his car here for service and was always happy. So, naturally he started taking my car there and always felt service was fair and honest. We had a rapport with the manager (s) and appreciated their service.
Recently we had an issue with my car and wound up going in for several visits which was very frustrating and the interim manager wasn’t very helpful. We wrote a complaint letter and received a call from the person that screwed up which was really nice. We also got a call from a regional manager who apologized, explained the situation without feeding me b.s. and offered a free oil change.
Great customer service, fair prices and very courteous. Thank you!