Food is great, service is terrible. Placing a carry out order should not take an hour. I’ve given this place 3 chances and each time I was told it would take 20 – 25 minutes but it was actually an hour.
Michelle B.
Classificação do local: 5 Roselle, IL
I’ve never had a bad experience here. I’ve come with my parents, friends, parties, and dates. The food is always fantastic what ever I try but my favorites are the steak and the chic parm. The steak is so tender and delicious and well seasoned. And for a 4oz fillet you get soup… get the baked potato you will be glad you did, and two sides for I think $ 17 rounded up. The chic parm is one if the few places you can tell the noodles are home made. Most places get me by the sauce or the star of the dish is the protein. But with this the noodles shine as well. Dessert: is there any better way to finish a meal? I suggest the Carmel cake or the snickers ice cream cake. And while those may not be the exact names you will know which ones they are. The Carmel cake is fantastic and the frosting divine. If I could have a bucket of the frosting I would gladly take it. And the ice cream cake… well try it and allow your taste buds to know magic.
Joan G.
Classificação do local: 4 Carol Stream, IL
I always enjoy coming to Houlihan’s for my birthday. Got to come this year with my mom and good friend we had a nice relaxing time together. I always get the steak my mom enjoys meatloaf or pot roast which is always good. Our service was good and my soda was always filled which always impresses me. And since it was my birthday I had to have the cappuccino cake. I do wish they still have the small cakes rather than the large piece of cake. But they also are accommodating and giving you a little dish of ice cream with chocolate sauce if you don’t want one of their larger desserts. This is one of my favorite places to go. We never feel rushed and it’s comfortable there. And of course I like the free Entrée for your birthday.
Michelle M.
Classificação do local: 4 Downers Grove, IL
My mom and I wanted a casual restaurant but nice salad options. We also had my 18 month daughter with us. The host was very nice and complimentary. I noticed a timer that she placed on the table. She told us that the waitress would start it after we ordered. If it took more then 20 mins then they would buy our lunch. Literally seconds after we sat down, the waitress brought my daughter carrots and ranch. It was perfect to keep her occupied and happy as we reviewed the menu. We ordered chicken lettuce wraps and shared an ahi tuna salad. Everything came out very fast, hot and fresh. It was delish! The waitress was very attentive and paid attention to details. The only reason why I didn’t give my experience 5 stars is because they sat us next to the kitchen and the bathroom was hard to get to. Will definitely go back to try it again.
Worldly W.
Classificação do local: 2 Batavia, IL
I received an email today from Houlihans asking«how are we doing» with links to social media. Well… I appreciate your confidence, but honestly, you’re restaurant has been slipping over the years and dropped significantly over our last two visits in March and April of 2016. We visit Houlihans regularly. My husband and I used to go there as a couple when we dated. We went there as newlyweds and now 20 years later we visit often with our children and extended family. The last two visits, the food was good.(Not great or spectacular as I would have said about 5 years ago.) Food portions are consistently MUCH smaller than they used to be. The servers were awful. Two visits ago I filled out their survey because the server was THAT bad– order was wrong, service slow, she charged us for kids drinks that come with the meal, she took my phone from the table… I wanted to give her a little grace thinking she was new but she wasn’t even nice about it. I wouldn’t have thought things could get worse until this past Sunday’s visit when we were seated at the WORST table right next to the entry(even though there was plenty of other seating) and we got an even ruder waitress who was slower on service and accused my daughter of being over 10(she’s not– just tall) when she ordered the kids meal. Seriously Houlihans? I used to think your servers were the friendliest. Loved the witty banter some would do. These last two were not good. Step up your hiring and training!!! I think if there’s a strike three we may have find a new«goto» sit down restaurant. I really wish I could give you more than two stars but after some consideration with the service as bad as its been, you’re not even a «C». You didn’t meet our expectations. I hope I can come back and edit this review to give you higher marks after our next visit.
Don K.
Classificação do local: 4 Downers Grove, IL
Nice place with plenty of parking off Butterfield Rte 56 east of Naperville Rd by ¼ mile. Carolyn provided excellent service and advice. Try the firecracker shrimp. It is very good on a different cole slaw cabbage base. They show sports on 3 flat screens at the bar too.
S S.
Classificação do local: 5 Wheaton, IL
bar service and dinning room service always excellent. quality of food has been always good and I like their cocktails.
Kat D.
Classificação do local: 4 Lombard, IL
This is a senior citizen hangout! Every other table were all folks that were 60+ years old. For the first time in my life, I felt so out of place at Houlihans. Oakbrook Mall used to have a Houlihans and unfortunately they closed which was a complete bummer since that was my regular hangout with my good friends and for Blackhawks playoff games. My husband had his heart set on their Georgia Peach Long Island Iced tea. This pitcher(32 oz) of happiness is simply the best! I can see why he can down 2 of these before we leave(and I become the designated driver. haha). He ordered their burger and I ordered off of their new«clean dishes» under a menu called Inspiralized. It was the Butternut squash and sausage lasagna paired with a pesto garlic zucchini and carrot«noodle» salad. Yummm, and super healthy. The butternut squash was the replacement for the pasta part of the lasagna. So instead of the using a pasta layer, it had a thin layer of sliced butternut squash. Well done, Houlihan Chefs! My tummy thanks you for a rather healthy and guilt free meal. But seriously, for real, so many old people at this location!
Hohan H.
Classificação do local: 5 Winfield, IL
Had a great lunch here, chicken with asparagus and brown rice… Yummmmmm… And I think healthy! The chicken was moist, the asparagus was tender and the rice was sweet(I think it was pineapple brown rice). I think it was great. My friend had the Ahi tuna salad(she loved it). We both had the French onion soup and it was very good and they were included with our entrée. It was a good value!
Liz O.
Classificação do local: 4 Wheaton, IL
Houlihan’s was kind enough to send me a coupon for a free meal on my birthday and it was a fun treat! This is a favorite local place for us and always enjoy their selection of food, great service, and fair pricing. Just went casual for my birthday and had a classic burger. It was perfectly cooked, came with my choice of a side, and was delicious. My only suggestion would be to either offer more saluted mushrooms or not charge for that option. I think I got 4 mushrooms on my burger. But such a minor detail! We will be back!
JoBob A.
Classificação do local: 2 Aurora, IL
Double Whammy Prices up 15 to 18% Ordered Steak and wedge salad should be called Steak and sliver salad I have never seen a mini wedge salad. Really cut back on the lettuce, what’s wrong with you . Ordered soup, dinner was served ¼ of the way thru my soup. Not a good experience.
Fran K.
Classificação do local: 5 Wheaton, IL
I went to Houlihan’s for my birthday. The service and the food was excellent. I had the broiled salmon which was done to perfection. My son had the salmon salad which he enjoyed and his friend had the chicken alfredo which she thoroughly enjoyed.
Laura C.
Classificação do local: 2 St Charles, IL
This Houlihans was just sub par. Our server was short, rushed and not engaging at all. Maybe he was ticked we ordered hot teas and just appetizers? Well… We are customers none the less. Our food was ok. This is one of my favs for apps… So, was dissatisfied this time.
F. K.
Classificação do local: 4 Oak Brook, IL
Their sliders are decent, although the patties were a bit dried out. The fish tacos were really good. I especially enjoyed the fresh tortilla chips; nicely seasoned.
Sarah S.
Classificação do local: 4 Glendale Heights, IL
My mother and I went to Houlihan’s this past Monday, and our overall experience was excellent. Due to having a strange day, we didn’t arrive to be seated until 9:15PM but we still received wonderful, attentive service and our food was very delicious for the most part. We began with 2 appetizers, because we have been coming to Houlihan’s for the past 20 years and have different favorites. I got the spinach and artichoke dip with cheesy lavosh crackers, and it was splendid. The dip was cheesy and creamy and the crackers were perfectly crisp. We did have a slight disappoinment with my mom’s appetizer, which was the stuffed ‘shrooms. She said that she thinks they must have changed the recipe because she thought the breading didn’t taste as good as it usually does. However, that was the only issue. Her side salad was very good, the produce was fresh and they didn’t skimp on the toppings. For our meals, she got the pot roast which was also very good, but a bit different than the pot roast that we’re used to since the gravy was more of a wine sauce. We both thought it tasted very good though. The meat was tender and the vegetables were delicious. For my dinner I got the steak & blue cheese wedge salad which is my FAVORITE Houlihan’s meal!(It used to be seasonal, now I believe it is a permanent option.) A small filet, a wedge of iceburg lettuce, a few cherry tomatoes, asparagus, a bit of onion, a large slice of gorgonzola, roasted beets, pecans, bacon, blue cheese dressing and soft cheesy polenta croutons make for a truly epic salad. All ingredients in my salad were fresh and prepared to perfection. Overall, I love Houlihan’s, I’d recommend it to anyone looking for a casual, tasty bite to eat and I can’t wait to go back! PS They often have seasonal cocktails. One year during Shark Week they had blue Long Island ice teas which were served with a plastic shark toy, and they have had lovely Christmas cocktails in the past such as apple pie moonshine. So, if you go there, be sure to check out the bar to see if anything interesting is going on with any specials.
Janine K.
Classificação do local: 4 Lisle, IL
It’s sad to see other Houlihan’s locations close, however this one is still open! I’ve lived in the area now for 6 years and finally made my way over to this location. They have indoor and outdoor seating here, and you can make a reservation online. As with any place after work, or on a weekend, making a reservation isn’t a bad idea. Be sure to sign up with them online — you will get some pretty decent coupons and reminded of specials they have every now and then, and they are GOOD food & drink specials. I recently visited this place around 5:15 on a Friday. When I got there, it was pretty empty… a reservation wasn’t needed but I had one anyway. Shortly after it did get pretty packed so keep that in mind if you plan on visiting. I ordered the mixed greens salad w/chicken… very good, and a favorite of mine. They have a great selection on the menu, so you really can’t go wrong with anything here. The service was very quick, though once our check came, our server didn’t come back to refill our water — that was my drink for the evening. It’s always a plus, and good customer service to keep getting water refills as long as you’re sitting there.
Karen L.
Classificação do local: 2 Tuscaloosa, AL
Sorry, but lunch here was not exciting. Most of their salads seem to have pecans, fruit, or something sweet on them, which is annoying. I got a chicken salad without nuts or croutons, and it was… ok. Nothing that special. While our waiter was generally friendly, my water was never refilled. Also, though we were not in a hurry, when we ordered, the waiter said we would play a game — if lunch took more than 20 minutes to arrive, it would be free. He set a timer and left it on our table, but when he brought out our salads, there was no announcement of what the timer said(I thought we were playing a game?), so, uh, I’ll take his word it was under 20 minutes? And while we did sit there for quite a while, he got kind of weird about us eventually paying the check. He was kind of saying that we could take all the time we needed, when it was clear that he wanted us to pay up. Additionally, I do not understand why, in a mostly empty restaurant, we were seated immediately next to the wait station with a view of the kitchen. I didn’t want to be annoying and ask for a different table, but really? If I hadn’t been with a friend, I probably would have gone looking for the water pitcher myself… Honestly, this was not great and I would not return.
Jen R.
Classificação do local: 4 San Diego, CA
The same as usual with every Houlihan’s. Great food, friendly people. The only downside is that their patio does not allow dogs. Which we all think is B.S., as my dog is as classy as they come. Oh well. I have to say that this location does have plenty of parking, and is kitty corner to a Whole Foods in case you want to get dessert(the desserts at Hou’s leave a lot to be desired).
Mandy K.
Classificação do local: 3 Wheaton, IL
Went over here after shopping at the nearby stores. My husband and I decided to split a couple appetizers. Wonderful drink deals, tonight was half priced bottles of wine! The food menu is not really our style so I can’t get super excited about it. I will say the food we ordered was good. But I must comment on the terrific service! We ordered nachos without tomato. When it arrived neither of us noticed there was tomato on the dish. The waitress noticed first and commented, immediately toon action and ordered us a correct plate. The manager also came over to apologize. We didn’t see it as a big deal but it was very nice to see the professionalism and care the team took to correct the dish.
Tim K.
Classificação do local: 2 Naperville, IL
We stopped in for a late(2:00) lunch. Our server Brett B was helpful. We started with a glass of wine. We asked if the pot roast was grass fed or corn fed beef. Brett didn’t know but said he would check. A short time later a manager type came out and said she didn’t know either since the box it came in had been thrown out. My question is, WHO’S INTHEKITCHEN? No one in the kitchen knows what product they are using? Next we had a house salad and tomato soup. The soup had a taste we didn’t care for. The bowl it was served in was not clean. The salad was average at best. Next we had the scallops and the white bean salad. The scallops were a bit overcooked and the risotto that came with it was cooked to the consistency of mush. The white bean salad had no flavor. Brett never came back to ask how anything was.