Seyfer Automotive, Inc

Nice guys and some of the best in town at what they do. Don’t find yourself at a random shop make sure to check these guys out for quality and service in the lakeside area. Best place in lakeside and that new liquor store might be the worst. Great prices too.

New to the area, I was looking for someone I could trust with knowledge and experience in dealing with older and specialty cars. I found Seyfer after a Google search and gave them a call. I spoke to the owner, Don about my car and its issues and he was very thorough and helpful. I set up an appointment and the mechanic who worked on my car, Myron was A+ and took care of all my concerns. I thought their knowledge and skills were great and their prices were competitive — if not better. I also like the fact it’s a family run business and has been around for over 50 years. That’s says a lot in that line of work. I will definitively be back for any future needs.

These guys are excellent!!! I was on a round trip road trip from Boston to Denver and suspected I had a problem with a front axle. They were able to get me in very early the next day and work was completed by mid-​late morning. Price was reasonable… and probably 15%- 20% cheaper than similar work I had performed on the other axle in the Boston area. That wasn’t even the best thing. They checked the air in the tires and noticed a leak in the right front tire. There was a screw in the tire but unfortunately, upon further inspection realized the tire could not be repaired or patched as it was too close to the rim. Although I had to travel to Boulder that afternoon to get a new tire, I was just relieved that I wasn’t stuck in the middle of NE with a bad tire as I was heading east to Boston the next day. Phew!!! Thanks Seyfer’s for a wonderful experience. My kids live down the street and I know they will go there in a heartbeat!!!

Whew, saw these guys were getting slaughtered on the reviews so was hesitant but mechanics were repeatedly recommending Seyfers as THE place to go for classic car mechanics. They weren’t kidding. The vehicles these guys are working on are impressive to even lay eyes on, and the service I got was great. The expertise exhibited by the mechanic Justin was obvious and everyone was friendly and helpful. I am going to keep using them for sure! They did an inspection on a 77 Dodge for me which is modern for the stuff they work on, but I haven’t found anywhere else I would take a classic in the area. Thumbs up!

I had very high hopes when I first called Seyfer for repair of my vehicle. I saw the high reviews on the web and thought perhaps I had found my new auto maintenance and repair home. I was told by my car dealer that I needed new shocks and struts on my vehicle. However, several people told me that was very strange for a vehicle with only 70k miles. So, I decided to get another opinion. My first conversation with Seyfer put enough doubt in my mind that I wanted them to have a look to make sure that’s what I needed. So, I took my car in and it was determined that I could benefit from shocks and struts. It would take one day and the cost was comparable. Donny then upsold me on some fluid flushes, which I agreed to. So the total became more than $ 1,300. Fine. I believe you get what you pay for. Once I accepted the proposal and dropped off my car, the excellent customer service stopped.
I called at the end of the day to see when I could pick up my car. I was then told it would take until mid-​morning the next day.
?! What ?! No one told me this. As a business owner, I plan my days far in advance. I was told that I should have known with all of the work being done that it would take more than one day. Except for the fact that I am not a mechanic or I would be fixing my own car. And I’m certainly not a mind reader!
No problem, they said, they will put me in a rental car. So, I was given a rental car (hunk of junk) and drove that. Finally, at lunch time the next day, when I had heard nothing from them (again) I called to check on my car. I was told it would be done in an hour. So I ran and errand and two and a half hours later (giving them some extra time) I gassed up my rental car to take it back to them, only to be told that my car was still not ready. I understand sometimes things take longer than anticipated, but honestly, where is the communication?
So, I had to take the rental car that I had just gassed up to return and drive it for the rest of the day, meaning I had to stop and gas it up again. How is this good customer care?
I am in the service industry and I am not a difficult person. However, I am also a business owner and am busy and I expect that my time will be respected. It was not. The communication was not what it should have been and I was inconvenienced time and time again by Seyfer due to this lack of communication.
It seems as though the work was done, but I don’t know. Again, I’m not a mechanic. Time will tell, I suppose, and some lessons are expensive ones.

Had previous work done on another vehicle and they did good work at a fair price. So I took my truck in this last March for an alignment. I was quoted $ 69 initially. Over a two day period, I was told I needed a steering pitman arm because the spleens were worn. I was quoted $ 192 for parts and labor on that. I wonder if it really needed replacing because I crawled underneath the truck and looked at the old one before they took it off. I did not see any signs that anyone had touched as it was still covered with grease and dirt, untouched. I have since thrown the old part away so no way to really tell. I still wonder how they came up with that conclusion. On the second day, I received a call that my truck was done and in alignment. The end bill was $ 449.98. I was pretty shocked at the bill and they told me the tech had some difficulty because Chevy put «tabs» on the upper arms that when the tabs are knocked loose, then the truck can be fully aligned. I would have been fine with that and understand that this can happen. However, the truck drove the same damn way it did before I took it in to Seyfer for the alignment.
So I took my truck to the Chevy dealer and had them check the alignment. They found the left Camber to be out of limits and both the left and right Toe to be «way» out of limits. They realigned my truck and it drives down the road just fine now as it should. My total bill at the Chevy dealer was $ 89.95. Lesson learned. The Chevy dealer may not be the cheapest, but every time I’ve had them work on my truck it has been fixed right the first time.
I was hoping to find an auto shop close to me I could rely on, but that is not the case in this instance. Needless to say, I will not be taking anymore of my vehicles to Seyfer.
On a side note, maybe the machine they use for alignment needs recalibrating because I have the computer printout from both Seyfer and Chevy and the Chevy printout showed where the problem was.

This used to be my family auto repair shop. They’re friendly enough, but it’s easy to be friendly to someone who’s repeatedly giving you money.
The basic situation: I took my car here on numerous occasions for the same issue. A series of repairs were made, none of which actually fixed the vehicle. They were never apologetic for the fact that after half a dozen times, they still couldn’t figure out the problem. I had mistakenly thought that because they also did business with my parents, this was an auto shop I could trust. I hate to use this word, but I honestly felt scammed.
I’ve since switched to Sundance Auto, who I can say is above all an honest auto shop that will not rip you off. It’s hard to find a good, trustworthy mechanic, but Seyfer is the last place to look.

I recently took my car in for some repairs and Justin was SUPER helpful. I would refer anyone to take their car to Seyfer. Thanks Seyfer!