Einstein Bros Bagels

Been here a few times now and the 6 $ for 13 bagels on Monday is a killer deal. None of the staff seemed sick or coughing behind the counter like another comment said. The workers were respectable and offered great advice. The music is pretty lol though.

I generally enjoy the taste of Einsteins bagels and cream cheese, however I don’t enjoy when the staff behind the counter is coughing all over my food. I said something to the individual continuously coughing first and she told me it was ‘just allergies’ so not a big deal — I’ll pass on going here again. I also told the manager after the response from the employee — not sure what happened after.
Yuck.

We ate here 2 days in a row. It’s convenient, fast and nice to hang out in. I ordered the poppyseed bagel with honey almond and it was so good. Their vanilla hazelnut latte is also pretty yummy. The first day we ate here, I didn’t get a lot of shmear and was a little disappointed. The next day, I had just enough. I guess depending on who makes your bagels, the spread is inconsistent.
I like that they have a wide variety of bagels and my favorite shmear is the honey almond. They do have a lot of good ones though.
The staff is pretty friendly and seem to enjoy working there.

I’ve heard that the business will soon be acquired and run by Caribou, I’m looking forward to seeing if the new owners have a different idea about providing a clean dining area.
Today, I asked if someone would please wipe down the empty tables. The response, and lack of, made me feel that my request was extraordinary for a food establishment. I left — both the building and my food. I can eat at a dirty table at home without having to pay for it.

BAD BAD BAD SERVICE FROM AN OLDER WOMAN! I was NOT welcome nor eye contact by her. Stood in the order line for 5 mins. & she still didnt ask me if I needed help. I decided to give it a minute until she threw something so hard and loud which tells me she didnt want to help me. I walked out empty hand because this place does not need my money.

Fairly busy, lost my name but made my order and it sat there waiting for me to ask them for it instead of walking to the pick up area to see who may have waited too long for the order. Too busy for me to get the attention of the manager until everyone else was helped. Manager gave me a quick apology which was weak because their mistake. Bagel was ok, (didn’t seem toasted anymore because it sat in the bag steaming itself) but $ 5 for a fountain drink and a bagel that took a little more than 10 minutes is a waste of my time.

Major problems. A customer walked in while I was waiting for my order and came back with their bag of food opened it touched it told the employee, Delany, that they were missing their cream cheese. She looked in the bag took out the items and said this isn’t your order this is someone else’s she called the other woman up and handed her the bag. I said you can’t do that that’s a health code violation, the food has exited the store. The employee ignored me the customer who brought the food back said you’re right you can’t do that that is a health code violation and she ignored both of us the poor woman who took the food had no idea. Disgusting don’t ever eat here.

Incredible service and execution of catering. I had to find a last minute 15 person lunch meeting solution and the franchise owner went above and beyond to not only fill my order within two hours, deliver to our location, AND was one of the most pleasant men I’ve ever met. Huge amounts of respect and appreciation, and great food as always!

Okay, I love getting to update a formerly negative review. The last two times my family and I have visited this Einstein’s, the service and the time it takes to get your food has drastically improved. Kudos to whoever it was that put good people in charge of shifts and apparently teaching the newbs how to do it.
I admit, I did not expect it. But someone is making good decisions over there.
As far as the bagels, they’re still delish. Our favorites are the breakfast bagel on Asiago cheese and the apple cream cheese bagel.

The food and drinks are always great here. However, I feel that the customer service and cleanliness have gone downhill in recent months. The floors are filthy and there are 5 customers in the restaurant. Employees are just standing around. Not a great impression…

Horrible wait times. 8 employees behind the counter and 15 people waiting for their orders. They are just serving bagels. I would suggest they look at their whole process and start over– this is horrible. Maybe look at places like Tim Hortons to see how they operate– I’ve never waited for 2 bagels with cream cheese for more than 2 minutes… So far we have been waiting here for 15 minutes.

This is BEST Einstein’s I’ve had the pleasure to frequent! Staff is great and has been for the last two years.
They are very close to my office and though I live further now [with much more on the way to the office] I will likely keep stopping by!

I’ve been to this location twice now. The first time was rather busy with the morning Saturday breakfast crowd. The second time around noon on a Tuesday. The food was good both times and prompt. However both times every single table was dirty. I can understand on a Saturday morning but on Tuesday everyone was standing around. This won’t keep me from coming back but I would hope the manager would pay more attention to detail.

This place has been in complete fail mode the whole year I have lived in Arvada. Few good decent employees that work here but also some of the laziest incompetent people I have ever seen tend to get hired here.
Makes me feel like I’m at McDonald’s.
Very disappointing every time.
The only time my nova lox comes out with a reasonable amount of toppings and isn’t just slapped together is when there is important looking people in the store (corporate, owners, etc.)
This place has potential if whomever is doing the hiring stops handing out jobs to people who just don’t give a rats a#$ about the customer.
All that aside. I LIKE BAGELS!

I’ve been to this location a couple of times. The staff is very mixed of super friendly people and rather reserved people who are just there to do their job. But I can’t blame you, we’re all human.
The bagels are always delicious. Mine have always been fresh and they put a generous amount of schmear on them. (Which probably isn’t so good to my waistline but I can’t resist!) I really enjoy their coffee but their hot chocolate is really good too.
I’ve tried their sugar cookies which is pretty good but their bagels have my heart.
I’m a bagel fan from the start so having a good bagel just makes my day. I love their «everything» bagel, their chocolate chip bagel is also a favorite, but honestly I could eat them all.

I’ve been coming in here at least twice a week for my post-​swim nova lox and bagel for a couple months now and I find the staff to be super friendly and fast paced at every single visit. They’ve been apologetic for longer than normal prep times, which I didn’t find certain long at all based on the volume of business they were trying to take care of. The tables have always been clean every single time I’ve visited as well.
To be honest, I’m blown away by all the negative reviews as they are truly opposite of the dozen or so visits I’ve had in the past couple months.
I’ll continue to return on a regular basis as this is a great spot for quick and easy breakfast.

Much improved!!!
We have been here many times and had almost stopped coming entirely because they just didn’t seem to have it together. A new manager recently took over (12 months ago maybe?). The place has gone from a place with always dirty tables to mostly clean tables. The food has gone from inconsistent to consistent. The staff still rarely smiles but clearly they are doing a better job of training their staff. Almost entirely positive recent experiences has brought us back more often.
I’m glad they remodeled the store so that the bathroom doors are no longer immediately adjacent the tables. Things are improving with the GM that took over. Hopefully it will continue. Good job guys!

Probably one of the worst locations to go to. Staff isn’t very friendly and don’t pay attention to your order. There have been many times where they have screwed up my order or gave me the wrong kind of bagel. I’m positive it’s not that hard to take a simple order. Managers never seem to be around or care about complaints. Service is also very slow and their remodel makes no sense to me. You’re better off going somewhere else.

Instead of remodeling this place the franchise should have invested in hiring a competent manager and staff. The place had six employees and still it took 30 minutes to get a panini, nova lox and a Bavarian chicken bagel. The food arrived cold. Avoid this place.

Their bagels are good… when they get our order right! They have messed up our order so many times!!! They are also extremely slooooooow!!!