Bellco Credit Union

The folks at this branch are excellent. I have been with Bellco for decades. I love getting the higher interest on the Boost checking account. I cancelled my money market and moved it to checking. The rates for credit cards are very good as well as for car loans.

I have had some great, helpful, and friendly tellers here so that is why they get more than a single star.
I have a savings account and wanted to add a checking account to it. I went in and was told to wait for the next available processor. There was one couple in front of me wanting to make a deposit in their HSA.
When someone finally came over that couple was told to just use a machine in the building that would process the deposit. One of the other employees yelled from across the bank that, «no they can’t do that they have to fill out paper work and will have to wait.» The two had a snide conversation with one another about if they could or not, and both were rude and unprofessional sounding to each other.
He then finished with them and turned to me asking if I was the one that wanted to open a new account. I informed him that I already had an account and wanted to add checking. He then told me that they only have two people working and they were closing soon (30 mins to closing) and that they couldn’t help me but I can go ahead and do it online.
THANKS FOR ALL THE HELP!
I actually decided on Belloc to start doing my regular banking at but if this is what they promote and the customer service they provide maybe I will just stay with my current credit union or try out Wells Fargo.

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Bellco really does have a lot to offer! I recently came here to finance a car and not only found everything i listed above, but had a great experience here! :)

I have not had any problems with Bellco or this location. I went in recently to deposit money to pay my auto loan. My 3 year old liked playing in their little waiting area, which has some toys and a dollhouse. I had to wait in line for a bit (it was a Friday at 4:30, to be expected). They ran the line through at a good pace. In all, not a bad location for basic banking needs.

They are making it really hard to keep banking with them. I am a long-​standing customer, but they are so incredibly bad at the most important part of banking, the customer service part.
Bellco offers good products, from loans to accounts. Low fees, low interest rates, but the in-​bank customer service has been atrocious for the past 3 years. If all you need is to deposit and withdraw, they’re fine. Otherwise, beware the rest.
The latest in my bad service at Bellco is just me wanting to open a small business account. Simple right? No so. Went to my local branch in Wheatridge, was told by a employee who job it was to greet and open the door, that it would be about 30 minutes or more of a wait. two empty desks, one person working, on opening the door. Hmmmm. So I left thinking I would come back at a better time.
Came back a week later early afternoon on a Tuesday, walked in sat down, and about 10 minutes later a person came over and asked what I needed, I told them, they said it would be about an hour since one of the people who could help needed a lunch break. Okay. I left.
I came back today, Thursday, 4pm. Went in, sat down, waited 10 minutes, lady came up and asked me what I needed, I told her… She said that new business accounts could only be opened by appointment.
Holy crap! I said it was my 3^rd time there, no one until her had said that. She smiled and said sorry… nothing more. Okay, I am not a stickler for perfect customer service, but sorry? I left and am trying to figure out where else to go open a business account.
Just a last note, during my 3^rd time there, I saw two other potential customers be told that it would be 30 to 45 minutes to open a basic checking account, and they both left as well.
Up to you now I guess…

I haven’t been with Bellco long enough to be certain I love them, but so far I’m feeling much better about them than my old bank. The credit union hype can’t all be true (if it was, they wouldn’t have to spend so much advertising how great CUs are!) but I do think they’re a better choice for many people than traditional banking.
Just opened an account and got very friendly service, a debit card issued on the spot (printed on site) and found that all the services I require from a checking and savings account are free at Bellco. Well, except for checks, but I hardly ever use those.