A & J Garage Doors

Large spring at the top of the frame for the garage door broke in the early evening. I called these guys and left a message and they called me back so early in the morning I wasn’t up yet to answer the phone. I missed the tech’s availability that morning, but they got him here in the mid afternoon and he had the spring replaced in 20 minutes. He also performed a small service of the remaining pieces of the assembly and gave me some tips for regular maintenance on my own. I highly recommend these guys!

Wonderful service and fantastic, fast repair! I was about to leave the house today but found that cables on our garage door had snapped, meaning that the garage door wouldn’t open. I called A and J, and just roughly two hours later someone was at our house fixing our door. It took maybe twenty minutes for Danny to fix the garage door. He was friendly and new what he was doing. I was very impressed!
This is a great company that can quickly get the job done and do amazing work! I recommend them to anyone and everyone who needs garage door work. If I have another problem I know who I will be calling!

Well where to begin?
I was in need of a torsion spring repair and contacted their website for a quote, which I never received. So the next week I called, and set up a time for the repair in two days. I take off early from work to make it home. They no show! The next morning I get a phone call from them trying to arrange a time for that afternoon– I informed them of their missed appointment– «sorry it must have been a miscommunication» they said they’d give me a price break for the trouble, so I set up another appointment for two days later. — two days later, I take off work early again to make it home in time for the repair… They no show, no call AGAIN! They might do good work– but I will never be a customer who finds out. DONE! Looking up YouTube will let you know how to measure and spec springs for yourself– a few step by step DIY videos later and I saved myself $ 200!

I couldn’t be less happy. We hired A&J to install a door on a new garage. 6 months later it needed a minor adjustment and all we got was a major run around. No less than 6 phone calls including one conversation with the owner Chris, multiple promises to get a tech right out, missed appointments, we finally hired another company to come and make the repair. After I complained to Angie’s List, the owner Chris called and gave the lamest set of excuses I have ever heard.