Mila Custom Design & Fabric Center

First let me say that i have shopped at Milas for a long time. Harvey the owner has done this his whole life following after his father. He came from a time I remember when people relied on the expertise of the owner who knew their business before the mass market stores. He is a know-​it-​all because he does! Try to find anyone at Joanns who knows anything about home dec.
I have been a seamstress for 40 years and there has never been a time that he steered me wrong or didn’t know the answer to my dilemma. He may not be smooth but I know that he is doing his best for every customer. If you want the right fabric for the right job and want it done right. You can count on Milas. The ladies he has there are not just clerks they all have extensive experience and are very helpful.

I recently moved to the West Hartford area and needed a lot of fabric for new home projects. I had been going to Ehrlich Decorating & Upholstery in Hartford and was beyond pleased with their selection; their customer service was also top notch. But there was a specific fabric I couldn’t find at Ehrlich’s so I had to go looking for another source.
Mila had MUCH more fabric on hand. They also have a lot of fabric you can order — about the same amount as Ehrlich’s, but different kinds. After spending months (literally) trying to find a specific fabric at Ehrlich’s, Jo Anne’s, etc, I found it in 15 minutes at Mila.
The only downside to Mila is that the owner (I presume) lacks social grace and customer service skills. I found him to be pushy and incredibly condescending (and not just to me). I also had the distinct feeling he was rushing me and trying to avoid having to place a custom order. He’s the type, you know, who is always right and you’re an idiot. I hate those types!
I would have given this 5 stars if it weren’t for the owner. If you’re looking for a robust alternative to your usual fabric/​upholstery place, try Mila, but try to work with one of the women. Hopefully they won’t roll their eyes at you…