Venus Nail

Have always had great experiences here. The staff is very friendly and I was pleased with my deluxe pedicure I got this evening. The last salon I have tried in the Broomfield area, Starlight Nails, I had a bad experience with both times I went, so coming to this nail salon is always nice!

Love this place, the reviews are completely off, they are all sweet ladies and take the time to make sure your nails look great. Jeanie and Nikki are amazing and beyond friendly.

I have been coming to Lisa for over a year. I will say, Lisa is great with removing my cuticles and the polish always lasts 2 weeks. I always make an appointment and she is typically on time. The first thing that pissed me off is on my first visit, she handed me a loyalty card: Your 10^th visit was free. Perfect! The next time I got a manicure I pulled it out and she said she was no longer accepting then. Bummer. No big deal. Until a few months later I saw her passing them out to new clients. Not fair.
Over the past few months, Lisa occasionally has another girl wrap my nails while she finished up with her last client. It’s usually the same girl and she Is so extremely rough with filing the shellac off, I’m nearly in tears. My finger tips are usually sore the next day. I don’t have this problem when Lisa does it because she gently uses the drill.
The reason I’m giving this place 3 stars was because of my last visit. My natural nails are thin due to the excessive filing before getting my shellac wrapped. I have been trying to grow them a little longer. I was scheduled for a pedi and shellac polish change (I get a mani ever 2 – 3 times.) Lisa did my pedi in 20 mins (too short, should have been closer to 45 mins. But, she did do a decent job.) While she was finishing up my pedi she wrapped my nails, took the shellac off and began aggressively filing my natural finger nails while I was still sitting in the pedicure bowl. She filled them way too short and crooked. I took the file and started fixing them myself before we went back to her station. She said she would compare and even them out when we went and sat down, but I’m afraid it was too late. She was clearly in a hurry to get out of there and didn’t take her time. She did a pedicure and a shellac polish change in under 35 minutes.
I have been a regular for over a year but I guess I am not viewed as a regular. I always feel rushed and as if I am inconveniencing her. No worries, I found a new nail salon who takes their time and makes me feel valued. Lisa does do a beautiful job, when she isn’t rushing.

Stay away! I don’t even know where to begin. Single worst pedicure of my entire life. My tech made my bleed, aggressively rubbed salt scrub so hard on my legs that I thought he took a layer of skin off, then burned me with a scalding towel afterwards. I get pedicures on a regular basis and have never experienced something so miserable. An absolutely terrifying experience and I left holding back tears. Enough said.

After careful consideration I’ve decided to leave this salon after getting tired of all the «talk» in another language during my appointments. Poor customer service. Do yourself a favor go somewhere else. I know it’s your native language but this is unfair to your customers to talk in another language and yell across the salon yo your co workers. I have moved on to a better salon after my last few visits here didn’t go so well. I did feel like they had conversations that could be about customers and I’m NOT going to sit back and listen to that crap! Sorry… but I’m moving on to a more professional salon.

It saddens me to have to drop the star rating so much, but I feel obligated to update this review since the experience at this salon has changed so much in the last few months.
Venus has had some turnover and their best technicians have left. I went three times in a row and got pretty shoddy manicures. My nails were not shaped correctly. One time, a piece of hair was sealed into my shellac. Another time, the white part of my french manicure was crooked and I suspected the technician was complaining that I asked her to fix it (they were not speaking English, so it’s possible I’m wrong). Two out of the last three times I went, I had to return within a week because my shellac polish was peeling off. (This happens when the technician does not clean the cuticles sufficiently or doesn’t use the right amount/​type of base coat.)
Another Unilocaler made a comment about how the technicians were talking about her when she went in to have her nails corrected. I had the same experience. It was very uncomfortable. I still tipped each technician who fixed my nails, but this place has lost my business for good.

Really awful experience! I made an appointment for myself and two girlfriends for 4pm on a Sunday. We arrived on time and were told to pick a color, and that we’d have a 5 minute wait. 30 minutes later, we were finally walked back to the chairs. Almost immediately we were asked what kind of pedicure we wanted to which I replied 3 deluxe pedis. A young man working their threw an absolute fit about the longer length pedi, and proceeded to fight with who I’m assuming was the owner loudly in front of the packed salon exclaiming «I have to leave!» «I’m not doing these, IT’S MY DAY OFF!»
As if things weren’t bad enough, he then decides he’s going to do the pedicure on my girlfriend and dramatically slams the stool the techs sit on in front of her. Immediately my friends and I decide that we will not be getting our toes done and we stand to leave. The owner runs over and gets right in my face apologizing and attempting to walk me back into the chair. I’m 9 months pregnant, and do not ordinarily take kindly to people breeching my space so I told her how unprofessional and disappointing service was and asked her to please move. The woman just kept getting closer until I walked into her to get her to move. The owner and a tech followed us outside and continued to beg our business back, but the damage was already done.
This place does great pedicures, I’m so disappointed that because of seriously unprofessional behavior, and lack of timeliness, I now have to find a new place. Bummer!

This rating corresponds with my earlier comment. For some reason I couldnt leave a star rating from my cell phone. I havent downloaded the app yet.

I have been going to Venus Nails for 2 years and today was my last visit. The owner has lost control of her employees. The employees are way too casual about their work, they are rude and most of them are not good technicians. One of the newer employees berated me for complaining today about the work one of the technicians did on my manicure. I have had to have the owner step in twice now, and finish my nails. I always tip well because I think it’s important to support local businesses and their employees. However, I cannot support this business anymore. Do not go to this salon.

I have gone to this salon about ten times and have been very satisfied by every visit! The service you get for the price is great! I can’t speak for acrylic nails, but the basic mani/​pedi, French, and shellac have all been done well in my experience. Also — I have a friend who can speak Vietnamese and she told me they never once spoke badly about either of us.

Whenever I’m in town, I always try and make a trip with my Mom to her favorite nail salon, Venus nail. I am never disappointed. They always do amazing work and are focused on what I want or like as a customer.
On top of all that we always have a fun time with the staff and enjoy the relaxing pedicures. Wish this place was closer to me!

I am a non confrontational person. Ya, I really need to work on that when dealing with people like the women at Venus Nail. I went in for a full set of nails. The «technician» barely glued on the acrylic tips, plopped ten messy blobs of acrylic onto the tips, and filed them into something only vaguely resembling fingernails. She then topped it all off with an incredibly sloppy paint job. I paid. I even tipped. On the drive home, TWO of the brand new acrylic nails FELL OFF! I went into my house, told my husband I would be late for our dinner date, and drove all the way back. I walked into the salon to the sounds of «Uh-​Oh» coming from the women working. I sat down and explained to a different woman everything that had happened and showed her the two nails that had broken off. She simply glued the two nails back on. She then gave all the nails a light file and new paint. She asked if I was happy. I said «Well no, not really.» She exclaimed «NO!» She then turned to the rest of the room and started speaking very loudly and very mockingly in Vietnamese. (Of course, I knew very well that they were talking about me.) I got out of the chair and went to leave to the sounds of laughter and multiple cries of «See you latter!» and «See you next time, Honey!» I went to a new nail tec at Snappy Nails a couple of days later. She said she wasn’t even going to try to salvage the acrylics I had on my nails, and would have to give me a whole new set. She then lectured me on the dangers of leaving the same set of acrylics on for to long because «this is what happens.» I told her the whole story and that the acrylics were less than a week old. She was blown away and called every other technician in the salon over to look for themselves. I always go to the Vietnamese salons because they are cheaper. Yes, they are sometimes rude. (Seinfeld did a whole episode about it!) This being understood, I have NEVER been treated as heinously as I was at Venus Nail!

Best pedicure you’ll ever have! Ask for Tam! Pleasant, friendly plus they use freshly sterilized equipment.