Medlin’s Towing

This company does not even deserve to be in business They are crooks.

Real scumbags… on Halloween night I saw them trolling neighborhoods throughout the night picking up cars…

I agree with all the above posts. Car was towed early Saturday morning, phone call revealed nothing about a $ 85 «gate fee». manager was a scary dude, and when he started throwing around the F bombs, I felt the need to call the police to keep the peace. At first the bill was $ 307, which multiplied to $ 481, then up to $ 581… All in one visit. ATM dispenses $ 200 only. I guess you’re screwed… huh? It ended up costing me $ 703… I consider that robbery. He actually told the police officer that I shouted «you guys are a bunch of thieves»… Go figure… a punk is a punk… yea? The cities that use this tow lot for city business need to be made aware. Yes– with very little research I found that two of their employees were arrested and charged — recently… and convicted of felony car theft, and illegal tows… both of which still work there. The icing on the cake was when they took a FORKLIFT and lifted my car out from behind another car… you think they did some damage??? All this was done with a Westminster police officer as witness…

This business is shady, only take cash. The guy towing had jail tattoos all over his head! Scary! I don’t have a problem with tattoos just shady businesses. Husband parked truck in front of old apartment complex garage to run to take a piss, 3 minutes later guy is down the street with him truck! Wtf! And wanted straight cash… Hmm makes you wonder how legit this ” towing business ” runs. Medlins Towing You Suck!

Absolute con artists, horrible customer service. Did not understand my car required a flat bed due to it being AWD. Had to pay them $ 80 to unhook my car so that I could get the right type of truck to take my car!!! They will soon see me in small claims court for this!!! They run their business with intimidation, not customer service!

We were getting some stuff at the Beauty Supply store at the Mall of Fortune complex of Brookhurst and Westminster, Westminster, CA. We were hungry when we got there, so we decided to go eat first at the noodle place next door and come back to get the stuff later. About 45 minutes later we came back and her car was gone.
First I called the Police and found out the car was towed. Then we had the security guard tell us that he was the one who called the towing company as he handed Medlin’s Towing’s business card to me. He even know how long exactly supossedly we have been gone… he said one hour and twenty minutes… obviously this was all planed considering he was so prepared. After a brief, unpleasant conversation he gave us his supervisor’s number. The security company named is Black Shield Security. (Googled them, their «Online Complaint» page is under construction and the «Contact Us» page is blank). My sister called the number and talked to someone by the name of Ivan. While on the phone arguing with him, his story changed every time she explained the situation. One of the things he said was if we were only there for a short period of time then we don’t normally tow. There was another lady whose car just got towed and she was there for only 15 minutes! (.plus I found a recent review dated 01/​06/​2012 here on Unilocal.stating
that he or she was only there for 15 minutes). Ivan also said the parking lot was full… the parking lot was not full and I took plenty of pictures. The phone number to the Security company was an 866 number and in my line of work I know that conversation was possibly recorded for later review.
I visited the surrounding businesses within the same complex and the workers were telling me that there is big business between the security company and the towing company; $ 235 per car… it seems to me that could be very profitable.
We were there for about an hour or so waiting for our ride. We saw many vehicles parked where our car was parked before and we warned them about the towing incident. Six vehicles in about an hour x $ 235…I could only imagine how much profit they are making a day just from this lot.
This is not about the money. I do not want this incident happens to others.
PS: MORE TO READ… SEE ALSO FILTERED POSTINGS.

This place definitely takes advantage of people. I borrowed my sisters car for 3 nights and it was parked in front of my apartment. The third night they towed my car. There was no notice, no nothing. It was just gone and I was afraid it was stolen. It was the 1^st of the month, i had rent to pay, and i had to go pick up my sister at the airport that day. I was told on the phone it was 279 and when i got there they said 286. I tried to pay with my visa credit card and they said that they got a new machine and it wouldnt accept my card. The guy refused to try and told me to use the ATM. I went to use the atm which had a $ 3 fee and the maximum it would let me take out was 200, so it would have been 2 transactions and $ 6 just to withdraw the money. While i was standing at the atm, the Medlin guy was standing right behind me and smoking a cigarette INSIDE not caring that he was blowing smoke right at me. I ended up leaving to go to the bank to get the money out and the guy said that he would be nice and not charge me a new gate fee.
To be fair. I ended up only having $ 260 in my bank acount and the guy called his boss and told him the situation and said if it was a problem he could take it out of his paycheck. He was friendly, but the cigarette thing pissed me off. At least I got my sisters car back.
Overall a VERY FRUSTERATING day and experience. I am now short on rent and working 2 full time jobs to make up for it.

After towing my girlfriend’s car for parking in what we thought was a valid space at my apartment complex, we had to go to their yard. We had called earlier asking how to go about disputing the $ 315 fee and were told to speak to the driver. However, this tipped him off to our intent, and when they arrived 20 minutes late, he already had a grudge against us. He had no intent to talk civilly, instead growing increasingly impatient and raising his voice. After accusing us of trying to reword the circumstances, saying he wasn’t getting anywhere with us, I said fine, and that we could talk about it in court. With this, he lost any shred of decency, cussing us out, throwing me off the property, and threatening to raise the fee because we were «giving him attitude», when in reality, we never raised our voices or threatened him in any way. He repeatedly would provide and remove the release form from my girlfriend’s possession, at which point she began crying. Coming to her aid, he said «oh, look who’s back», and got in such an aggressive posture so close to me that it was apparent he intended to turn this into a physical altercation. Not wanting to provoke them into raising the fee, I left the property, helpless as my girlfriend was intimidated into signing the form before they could take it away from her again. We left, feeling like our dignity had been violated. They were nothing but predatory, savage and thuggish and we feared for our safety while dealing with them.

THESE PEOPLE ARE THIEVES!!! First they illegally towed our car and we had to call the police on them twice. The manager of the towing company was in the parking lot of a bank they are employed by (which I am a customer of) and he was making calls back to the office to send their guys out to tow cars «that were not customers’ Funny thing is they had no proof on who was or was no a customer. I asked the manager what happened to my truck and he told me they towed it. I told him my story and said I was a customer (with my receipt) and he told me to f*** off and that the towing yard was a few miles away and that I should get to walking. i told him I had just had a paint job 5 days prior and said i was concerned about them ruining my paint job. He told me oh well they probably did. He told me they were going to «RAPE ME and take my money anyways» and told me sarcastically that the 180 $ must have set me back and laughed in my face. Now I am dealing with taking them to small claims court to get my money back because these idiots wouldn’t deal with me at the tow yard. Also, they charge you a $ 10 photo fee when they won’t show you or give you a copy of the photo. HMM? They scratched my truck and had no remorse and told me they sleep good at night even though they take advantage of people. NEVER USE THIS COMPANY BECAUSE THEY WILL TAKE ADVANTAGE OF YOU AND STEAL FROM YOU!!! Their motto is service with professionalism but I think they had better look up the word professionalism in the dictionary and maybe learn a little about customer service and integrity while they are at it. I hope this company goes out of business soon because how they are running their business is illegal and not moral. SEE YOU IN COURT !!!

Medlins towed my van illegally charged me 2x to get van out paid 235.00 cash and then they charged my cc 235.00 there stories keep changing about my refund first they refund myoney they said wait 2days I did then they said wait 15to 21 day told them mot acceptable they cost me 500.00 altogether not including. Missing work now Debbie said and Medlins it will take 30days formy refund they stole my van out of a unmarked parking stall they said they had autherizationthey didn’t garden grove police dept has assigned a investigator for them stealing cars money and items from people vehicles Greg the manager told me he s gonna tow me again but don’t worry the fourth time is free I’m not laughing that’s not funny
Medlins tow crooks and thiefs with a trailer trash off duty Los slimitos officer on site who is unprofessional let’s fight back pu

Medlin’s Towing are involved in predatory and aggressive towing. Just yesterday I was helping a handicapped friend clean up his old apartment. We were about to leave this fairly quiet neighborhood of Westminster so I moved the car closer to the apartment so it would make it easier to get him to the car. I walk away and no joking, 3 minutes later the car is gone and no site of Medlins. I immediately thought the car had been stolen, called 911 talked the police to discover they towed my car. 3 min (still in transit to the tow yard). The car had my friends wheelchair in the back in which upon arriving at the Medlins via taxi (which drops people off here often as told by the driver) They would not return the wheelchair to my friend who clearly had a difficult time walking. They didn’t want to deal with me, they expressed they were anxious to get out and get more cars. They left for 40 min to get more before they would deal with me. These guys are bastards and I have no idea how they can legally conduct business this way. Holding some ones property like that and flexing muscle like they are enforcing the law when they are straight thugs.
Stay away from these creeps. I don’t glorify the police but the police would have more compassion than these thugs. $ 230 and they kept threatening to raise the price.

Dear Medlin’s: many thanks for towing my truck from my girlfriend’s apartment complex and giving me no heads up as to where it was. It was a Sunday afternoon, and I certainly appreciate the fact that you only charged a small premium to recover my car on a Sunday (like %200). A gate fee of only $ 55? And a «Storage Fee» of $ 30? I mean… I’m down with the $ 50 «Labor Fee» but I think you should consider lowering the $ 110 Towing Fee — comon… it’s a tough time for those of us struggling in the economy. Think you could consider lowering it to $ 100?
All in all, I really appreciate the fact that you are open on Sundays after towing my vehicle. Oh and props for not scratching my baby one bit! You guys rock! I can’t think of a better way of dropping $ 245 for forgetting my parking pass! Love you guys! It’ll be my honor next time to have you tow my ass again. Many thanks!
For those of you who happen to get the honor of getting your vehicle towed by these guys, to you I say: get it towed on the weekday… it’ll be MUCH easier on your wallet!!!