Kindred Hospital Westminster

This place is hell on earth!!! My husband was admitted here after a month in ccu. The women who came to talk to me about kindred is a liar. She told me to ignore the reviews that there will always be mean people. All the negative reviews were right. Place is dirty and care is terrible. I wouldn’t feed the food to my dog. Nurses are lazy and do a crappy job. My husband could not get out of bed to go to the bathroom and had to use a bed pan. I had to clean him every time because the left fecal matter on his bottom. Once he had to use a water bottle to pee in because no one would empty tend urine bottles and he had two that same night he asked for water and the nurse handed him the water bottle with urine in it because she was too lazy to go get water. Would not recommend this place to the devil himself.
The only good thing here was the pt personal very professional and helpful.

Kindred hospital’s staff are all very nice and accomodating, especially Marichi Lantin, social worker of sub accute. She’s very helpful to the needs of my grandmother. Keep it up!

My mom was moved here and within 24 hours she was hypoglycemic. Incompetent people supposedly taking care of our sick. Horror stories of nurses doing Zumba while my mom waits for assistance in the restroom. Ultimately she fell while trying to go back to bed on her own. While she is still there I will bite my tongue but if anything further happens there will be serious hell to pay. I will agree that the doctors on staff are great buy the nursing some of the nursing staff (particularly the 2^nd floor) are beyond horrid. All it takes is a lack of training to take a whole hospital down in quality. There is a magazine article in front of the water fountain in the lobby of the award the hospital received in 2009. I will bet that the standards today are nothing like that of 2009. I’m not even going to start on the nutritional staff; another group of incompetence half steppers.

my grandfather had a stroke and was at this facility.
front desk staff were always polite and kind
security are very friendly and nice
however, it is the staff that took direct care of my grandpa that i have issues with.
bad service. they need to realize that they are taking care of someones father, husband, son — not just a body in a bed.

They have bad food, care service, and the hospital could use some remodeling. This hospital sucks point period blank.

I have spent a few months getting to know the leaders and staff at this hospital. They have a strong commitment to doing what is right and are continually striving for improvement and put the patients first. Excellent focused clinical services for patients who need an extended acute hospital stay.

My husband was transferred here after needing to have his toes amputated and it has been nothing but a nightmare!!! It is bad enough having to deal with losing his toes but to have to continually worry about the care he is getting while im at work is exhausting. He has been here for almost 2 months, the care here is the worst i have ever seen. I am constantly fighting with the nurses on a daily basis. I have complained several times and it is always the same thing. On 8÷9÷15 i go in to spend the day with my husband and his foot he has a big piece of feces on it!!! He tells me earlier in the morning he had an accident and his nurse Naa did the best she could do to clean him up. His sheets were full of feces, the arm rest on the bed was full of feces and he was full of feces. I complain again and again now my husband has sores all over him that are bleeding. On 8÷11÷15 he has nurse Naa again same thing, i ask to speak with the charge nurse im told she is busy, waited 45 minutes and nurse Sheila was still too busy to speak with me. He has deteriorated significantly since being here, I’m scared he won’t ever come home.

My mom has been here for almost a year and I have to say without a doubt the quality of care is terrible! The majority of employees here do not care and incompetent. Not only they’ve lost my mother’s denture and she felt ashamed. These people tried to shift the blame on my mother when she’s too freaking fragile to even scratch herself let alone pull out her own denture! We’ve made various complaint about the quality of care such as being neglected and they’ve indicated they’ll do better, yet a week goes back and it’s back to the same crap! Furthermore, my mother had an infection and the nurses were told not so use tap water when cleaning out the IV line, yet they were lazy to use proper water rather used tap water instead. Hence, the problem got worse no thanks to them. I’m so fed and shall soon looking into contacting the Department of Public Health to file a consumer complaint. From top to bottom administrators they do not care! I’d NEVER recommend this facility to anyone because sick patients deserve better quality care and attention! I truly can see why they got low rating on Unilocal!Please be warned Unilocalers! They do not even deserve a star because they’re terrible!

This hell hole doesn’t even earn a star. This is negative 5. My brother was taken here after being at Saddleback Memorial (WONDERFUL AMAZING CARE) for over a month. Once out of coma, he was transferred to HELL for approx 2 wks they said. It’s old run down, filthy and you were lucky to find someone that spoke English. My brother is a Fire Capt and knows what should be done, however these nurses… HA! stood at the nurses station & argued with each other loudly. Needless to say, once the doctor arrived in the mist of this, he agreed my brother would get better care at home with home health care & therapy. STAY AWAY !!!

This is my personal counter with this place. My mother is here for treatment sodium levels medical needs. I posted up something before but I used peoples Names this time I won’t just to know information.
First and foremost the doctors here are amazing they do great work. The problem I have is with Lvn’s on sat#3 an interim Manager. This is health care not retail communication and professionalism is needed.
As a family member we should be able to ask questions without feeling like we did something wrong
— luckily they have a patient relations rep’ that is amazing to help us through some of these frustrations. My advice is if you have questions or concerns let other people know that can help you.
* health care is the most concern the rest can be at the door side.
Intern manager on station 3: talk at people (family members) should be talking to people– aggressive demeanor unapproachable, unprofessional healthcare person.
Lvn’s– giving reports and diagnosis when doctors should be doing this. Condescending discussions
(my experience only 2)

It’s been 2 months and Kindred continues to exceed expectations. My fathers care is excellent and the dedication, professionalism, and compassion of the staff is the reason he is alive. He continues to improve slowly. Thank you with all my heart to the wonderful people of Kindred Hospital Westminster!

the posted negative reviews are absolutely incorrect. My wife was admitted to Kindred for acute rehab. From the time she was admitted, the staff has been very professional and caring. Everyday she had a different speciality doctor check on her condition… and they even spoke to me as the care giver. At first after reviewing the previous reviews I was apprehensive in considering this place… but glad when my hospital Physican recommended it and I went to see the facility. The bottom line is that if you want a place to provide professional caring services for your patient, you need to consider Kindred of Westminster.

This is the worst place my father has ever been at!!! We are taking him out as fast as we can!!! What kind of hospital FORGETS to give patients their medication??? Or doesn’t feed their patients until after the person assigned to patient gets back from taking their lunch break??? How is this placed so poorly managed & allowed to stay open… I don’t believe the few good comments… It’s probably management… This is not the place for your love one!!! Stay clear of this horrible place… Believe me I will be going as high as I can… This is elderly abuse!!!

I wish that 0 stars was an option. My family member was in this hospital for almost a month and the care was very subpar. The call button went unanswered on multiple occasions, urine had spilled on the floor and was not cleaned up (so I had to do it myself), staff members berating the patient for crying (was told to not be a baby and to act like a man). Patient’s medical records were just left in my family member’s room for anybody to see. And to top it off, I received a phone call from a stranger who was a family member of the patient in the next bed letting me know that during the past several days (during which is was obvious the patient could not feed themselves) that not one staff member attempted to help feed the patient. If that’s not neglect, I don’t know what is.

My Grandma died here a few years ago. Screaming, I might add. She had been deathly afraid of dying by suffocation and here she was, doing that very thing. Together with a hip implant that had fallen apart and her kidneys not functioning, it was bad. Her main complaint was that they all knew she was dying and in intense pain, but would hold out on giving her any meds to help her anxiety or her pain. The excuse I was given was that even though she wouldn’t last the night, policy said not to give her what she needed since it could lead to dependence. What a load of crap. I’d shoot myself before ever going to one of these places. This wasn’t just a few day stay. It was off and on for 3 months.

We only used this hospital because it had the best reviews out of all the other Kindreds, and it was the only hospital we could transport my dad to because of insurance reasons. It’s the only option inbetween the hospital and skilled nursing facilites.
My dad hated it the second we arrived. I didn’t blame him. The drab wall colors intensified my hatred of being enclosed here for 4 weeks. My dad really wanted his own room, but they were completely booked so he was forced to have a roommate for the first week. Too bad the only thing separating the two people are a curtain. His roommate left the tv on full blast ²⁴⁄₇ so my dad couldn’t sleep very well.
It was short staffed so the call button would remain unanswered for quite a while. Some of the staff was very nice, but some were unprofessional. I overheard one of the nurses calling my dad a pain in the ass. yes even though that could be true, she still shouldn’t have said it in the lobby for the family to overhear.
My dad eventually got his own room but when he requested for help too many times, they almost moved him to a room closer to the help desk with a roommate without notifying him or us.
When my dad kept needing fluid to be drained every few days, the doctor approached me and was honest. almost too honest when he told me that my dad’s original doctor was basically lying to us giving us false hope and that he was going to die. He said quote, «I’m not saying that I disagree with her methods. but…well I guess I do.» It’s like… yes I get it. he’s not going to make it. but should you really be dissing another doctor to a patient?

Unable to give this place a ZERO!!! My mom spent weeks there, it was the most horrible experience I have seen and I am a registered nurse. It didn’t matter, the most uncaring staff I have ever seen. The doctors were rude and nasty to the family. They kept wanting her intubated and we didn’t. CNA’s don’t know how to do ACCURATE I & O’s, a must for someone in kidney failure. Managers and administration could care less when this is brought to their attention. Many times my mom was alert, yet staff refused to get her out of bed, her skin started breaking down, kept wanting to pump her full of dilaudid which when I was there I would not let them do. My mom passed away 2 years today, I will never forget the nurse sitting in the room admitting another patient while alarms were going off for my mom, I pleaded with her to help and her response to me was (and I will not forget it) «she is not my patient and I am busy admitting another patient here.» It was after I stepped away to use the bathroom, that the nurse came in and gave my mom dilaudid. When my mom died, the nurse said to me, «it wasn’t the dilaudid.» I didn’t even know she had given it to my mom, she waited for me to leave the room. My mom wasn’t in pain, she was failing. Please, please, think twice before admitting your loved one there.

My father suffered a massive stroke and they are going to put a treg on him… The hospital is going to release him to a long term care… My family and I are deciding where should he be recovering facility.

If I could give Kindred a Zero rating I would. Kindred Hospital in Westminster is Understaffed. The Nurses are overworked, rude and hard to get a hold of. Forget about talking to a doctor it is impossible. There are no doctors on staff for emergencies and the nurses will reluctantly contact the patients doctor but do very little to follow up on the call. You really have to keep on them.
My Mom’s did not want to be on a bipap. The hospital would not listen to this, they put her on it anyway. Her stomach started to swell up to the size of a watermelon and she was screaming in pain for help. She kept saying «help me, help me» over and over for days and hours. The nurses did nothing!!! I had to insist that they contact a doctor and when they finally did 1 day later it took over 8 hours for a doctor to see her. 24 hours later they determined she had and inflamed kidney and colon and they stuck a tube down her nose to keep her stomach drained and then they tied her hands up so she couldn’t take the tube out of her noses. My Mom was so frighten and in so much pain. At that point they sedated my Mom into unconsciousness. My Mom died 2 agonizing days later. (my Mom was there to get stronger not to die).
My Mom Stayed at Kindred for 6 days. When someone dies they should be around people that are caring and loving. Unfortunately my Mom died in a torture chamber with uncaring hardened caregivers.
If you have a loved one that needs Acute Care I would avoid Kindred Hospital in Westminster at all costs, there a are lot of other options. I only wish someone had let me know and maybe my Mom would be alive now.

I went to visit my grand-​aunt who has been admitted to this hospital. The hospital is showing its age as everything is faded from wear and tear. Still, I liked how there is a reception area as soon as you enter the hospital. Visitors sign in and if you need direction, the lovely receptionists will guide you in the right direction.
I was there about 40 mins and during this time my grand-​aunt got served her lunch. I was pretty impressed by the fact that they got fish as an option for their meal. My grandparents have been admitted to hospitals before and fish was never an option. It would be nice if they got fish since meat isn’t something they’re used to eating.
Kindred is an acute care hospital and is located off Westminster Avenue in a quiet corner.
3.5 stars.