Interpacific Asset Management

While I’ve not dealt with Angela or Jerry from a tenant perspective, I can vouch that they do not always pay their vendors! What does this mean for tenants? Word gets around and Interpacific will have a tough time getting good vendors to do work for them/​HOA/​tenants.

They are awesome! I’ve owned and lived at my condo for going on 6 years now and can always rely on Interpacific for fast service, professional responses, and effective solutions to the not so easiest of problems. They are by far the best management company we’ve had! They are always willing to go above and beyond to make sure we are treated fairly by contractors, while also keeping a watchful eye on our funds. I’m buying another condo and will make sure to refer them, so that they can manage that condominium complex, too! They have a thankless job, so here’s my THANKS! Keep up the good work, Lisa and Yasmin

Very slow to respond to issues, if they respond at all. Out of nowhere a past due balance showed up on my hoa bill. I can see that all checks have been cashed and each and every bill shows the check number of the check used to pay the previous bill, but they expect me to provide proof as if they don’t keep any records of payment history. Seems a little sketchy.

I had always had great experience while dealing with Interpacific, especially with Angela. I have received multiple emails after-​hours updating me on what was going on. I felt that she was on my side while dealing with any issue. Great to work with her.

I can’t say enough praise for the folks at Interpacific! I’ve worked with them as a lender for two years now and can always rely on Interpacific for fast service, professional responses, and effective solutions to the not so easiest of problems. They are by far the best management company we’ve had to work with! (and we specialize in condo financing so that says a lot) They are on a first name basis with me and my team and are always willing to go above and beyond to make sure we get what we need quickly. They have a thankless job, so here’s my THANKS! Keep up the good work!

Dealing with Angela at Interpacific has been great. Timely responses, professional, and easy to work with with. Goes out of her way to make sure the HOA is taken care of. I would not hesitate to work with Interpacific in the future.

I’ve waited for some time to write this, primarily because I wanted to think that things would get better. Alas, a little over a year at our property, and I’m still dissatisfied with Interpacific and our property manager.
Emails go unanswered or with prolonged delays. Solutions are slow to implement or poorly made. I understand that there must be multiple properties to deal with, but we choose to do business with IAM, they should hold up their end of the contract.
From the COA side, we’re just about ready to jump ship — we’ve waited long enough.

Interpacific is the property management company for our HOA.
I reached out to Interpacific on two separate issues and both inquiries were responded to promptly and efficiently. A professional company to deal with and
Angela was very helpful!

I was on the HOA board for a number of years at our Huntington Beach condo. Our property posed some very challenging maintenance and service issues for the HOA. Angela was our primary representative and she was responsive, professional and her follow up on all service issues was impeccable. In particular, Angela, Jerry and her staff guided us through a very challenging and costly structural repair project with a positive outcome within budget. I recommend the services of IAM without reservation.

I have lived in my HOA for 5 years and been a member of the board for just under 4 of those years. IAM has been excellent to work with both as a homeowner and as a board member. Our contacts, Angela and Jerry, have been responsive and helpful whenever contacted and always responded quickly and efficiently.

First of all, it’s SUPER SUSPICIOUS that all the good reviews are written on or around November 5, 2014…
Interpacific is the worst property management company I have ever dealt with. In my previous career as a real estate attorney, I worked with property managers on a daily basis and found that most property managers were so pleasant and quick to respond to issues. That has NOT been the case with IAM.
Mandy Farmer is the property manager that has been assigned to our condo association and she’s been terrible at responding to issues in a timely manner. She also has no sense of understanding of the issues affecting condos and fails to think outside of the box (or even in the box, ha). By way of example, our small condo association has had an issue of ants in the common area that are making their way into several units, and Mandy simply responded to my email saying: «Thank you for your emails. Unfortunately, pest control inside the units is the homeowner’s responsibility.» I emailed her back saying that the homeowners are requesting pest control in the common area (which is the association’s responsibility), and over a week later, she’s failed to respond in any manner.
I often have my friends who are members of HOAs and COAs ask me for referrals and I go out of my way to tell them NOT to use IAM because of their terrible customer service.

Interpacific is a wonderful company to work with and Angela is a great person to have as your contact person. She is thorough and follows-​up to make sure everyone is a satisfied customer. She handles even the most difficult situations with professionalism and skill.

I’ve been working with Interpacific for a few years now and work with several of their managers (Angela, Megan, Bob, Yaz and Mandy) and all of them have been great. They are very professional and take a lot of pride in the properties they manage and work with. They treat me (a vendor) as a respected business partner which always says a lot about someone in my opinion.

I have owned a condo for 2 years that Interpacific Asset Management has overseen and I am well pleased with their prompt replies/​solutions. We have had 2 leak issues in this older building that were professionally and quickly taken care of. This year we have an awesome HOA Board of Directors (elected by us homeowners) that is really getting things done around here, too. (Painting, plumbing, repairs, landscaping, etc.) I suggest homeowners/​renters attend the board meetings and get involved in their community and to see how the process works. Thank you Interpacific Asset Management for the past 2 years of excellent service and we’re looking forward to your continuing support in the coming years. We love our property!

We have lived in our place for several years now and I cannot say enough good things about Angela and Interpacific. Every time we have needed anything from her/​them, they have been awesome. Communication and the work has all been in a timely and professional manner.

They are the management company for our HOA, and I am very impressed with their professionalism. They take care of any problems reported to them and they are very fair to everyone in the community. I have called them on several occasions, reporting problems within the community or problems with the common area outside my home, they always take care of the issues right away. They are very responsive and responsible.

I’ve been working with this company for over a year now and they are very accommodating and professional. My property manager services and responds to every one of my requests and they have very reasonable rates. I highly recommend this company for any HOA or landlord who wants that special attention from ‘real’ people not a huge corporation that makes them feel like a number.

Our condo complex has used Interpacific Asset Management for 5 years. I am no longer at the property, but use it as a rental and have had a great experience with them so far. I email my contact Angela and she is very prompt in getting back to me and providing a solution. If there is an issue with my unit, she also notifies me which I appreciate. We had another company previously (who’s name I don’t even remember and the my interactions with them were not nearly as pleasant. I feel in good hands with IAP.

I have worked with Interpacific for a decade. Their rep, Angela, has always been both professional and helpful. Every time I contact Interpacific I am satisfied with the results.
Thanks,
SKY

Interpacific Asset Management is by far the worst Property Management company I’ve ever dealt with, and I’ve worked with a number of them.
This may be due to the fact that they are based out of Orange County and yet are trying to manage a property in East San Diego County.
This could also be only a reflection on the manager that I have dealt with as I have not talked to or worked with anyone besides our community manager.
Either way, my fellow homeowners and I have started to put together a case to end the contract with IAM.
Some of the issues;
Delayed problem resolution
Lost HOA payments to be mysteriously found 2 weeks later and deposited
Customer Service; difficult to get a hold of, not helpful
Unprofessional
I would not recommend using them. As a side note, they do not have an option to setup electronic payments without charging you $ 3 or $ 4 each time.