House of Liquors

I called up to place a bulk order of wine, 25+ bottles which would total in $ 250-​$ 300. I planned on using a 20% coupon they ran through the mail valupacks. The coupon did detail that this purchase would only be eligible for 750ml, however I was having a party that weekend and did need to get 3 larger bottles. I asked if that discount could be extended to those bottles as well and was told I could not. I asked to speak to a manager because I thought for this large a purchase they could make an exception. The manager told me that was not possible because of the margins. I started to explain not extending the coupon price would be a poor business decision because I was purchasing a large amount and as a displeased customer I would be less likely to return to make additional purchases. I was told not to purchase my original 25 bottles through his store and he hung up.
I found this incredibly rude and very short sighted of the manager.
In summary, they lost a sale for $ 250-​$ 300 dollars by not extending a discount that would have been around $ 10-​$ 12. Which does not include the future business that I would have given them because I will never go there.

My husband drinks all these weird micro-​brews from Flying Dog and DuClaw… and this place carries what he likes… so yeah, good liquor store.