Hampton Inn Denver-Northwest/Westminster

This was our first time staying at this hotel. They were in the process of updating the facilities so our room seemed fresh and new. It was clean and the bed was very comfortable. We were greeted by a nice gentleman behind the counter who got us checked in quick. The breakfast was OK, however we do not go to hotels just for the free breakfast. The food they had was oatmeal, fresh fruit, cereal, egg whites, bacon, waffles (make your own), juice, yogurt, bagels/​toast, and coffee. We had no issues at all and wish we had stayed longer at this location rather than our first hotel. Overall we were very happy with the hotel, location, and staff.

This was our third year staying at this hotel for the holidays. Picked it originally for the close location to family but come back for the excellent service. Especially Kathleen at the front desk who is not only fun, friendly, and accommodating but always goes over and above to meet everyone’s needs. Looking forward to the remodel on our next visit!

Very good free breakfast
Nice staff
comfortable beds
cigarette smell (update: might be possible to get non-​smoking room. not sure)
carpets could use a cleaning
me and gf both got sore throats after staying here. maybe from the pool?
ok place if you get a good price, but as other have said… over due for remodeling.

Great place to stay. Family friendly. Hot free breakfast was good every morning and actually had variety in what they served. Our room was clean and comfortable and parking was abundant.

This is a great hotel and the staff was excellent. It has it all. We enjoyed our four days including the breakfast selection, great coffee and friendly people. The location is perfect for access to Boulder and northern Denver.

I had a great experience and would stay here again. This Hampton Inn had some of the most comfortable hotel beds I have ever slept in. The continental breakfast was generous in variety, and the lounge was a comfortable place to sit and read a newspaper. I tried the pool, which was the right temperature, and well-​stocked with towels. The staff looked happy and was easy to interact with.

Busy, Busy Busy. Since we booked through Travelocity the staff did not want to honor a king size room. I ask for the manager, and they put me on a wing with construction.

3 stars = overall experience + location. If it wasn’t for the location and daily breakfast, this would be an easy 1 star.
While I was not impressed w the exterior of this hotel, I found that the location was close in proximity to our son in Arvada CO, his wedding in Federal Heights CO, the rehearsal dinner in Broomfield CO, and choice restaurants nearby. We stayed here a couple weeks ago for 8days/​7nights for our son’s wedding, so location was key on this trip. Also, the room rate was somewhat reasonable when we placed the reservation 2 months in advance.
Before I get to the pros & cons, I will say that the biggest disappointment we had was with the customer service on our first day. Apparently, and without notice, the staff downgraded our room to a regular/​standard king room when we paid in advance for a king study which is significantly larger. Weeks prior to arriving I called the hotel to confirm they received our reservation along with our special requests (non-​smoking, highest floor possible, away from the elevator, and a view of the Rockies). Upon checking in at the front desk, Kathy reassured me that she has us in a good room. To my surprise and before we could put our bags down in the room, I immediately noticed that our room was small. 8O We were placed in a regular/​standard king size room, not the king study as paid for. I quickly called the front desk in my dismay, and Kathy’s response was that she was accommodating my special requests. Yet at the compromise of our room size? Really?! I immediately requested that we be placed into a king study and requested that we see the room first before switching things over. With no apology, she sent another staff member to accompany us to view another room in the ideal size. Unfortunately, the king study was located on the 2^nd floor vs 3^rd floor, halfway down from the elevator, and on the side of the hotel closest to where the smokers rooms were located. At that point, I was so done, spent, disappointed and tired and eventually didn’t care if we had a window view of the Rockies. We just needed to be in the room we paid for to get our much needed rest (after a 21+ hour drive) and to get our jam-​packed week of events started! Supposedly the king study rooms are located on one side of the hotel without a view.
We were not pleased at all with how they handled our reservation and the attempt to place us in a (1) smaller room (2) without notice and (3) using the excuse that they were trying to accommodate my special requests. I will also add that there was no view of the Rockies from that smaller room.
Now on with the pros & cons…
HOTEL PROs:
*Earn points thru HHonors
*Complimentary breakfast served on hot plates daily from 6−10am
*Fresh baked cookies available daily (white chocolate macadamia, sugar, chocolate chip)
*Responsive staff (front desk & housekeeping)
*Ample parking spaces surrounding the hotel
*Reserve parking out front for HHonors Platinum members
*3 working hotel bellman carts available in the lobby for your convenience
HOTEL CONs:
*Not a smoke-​free hotel
*Designated rooms on the top 3^rd floor are for smokers (be sure to request one on the opposite end if you don’t like the scent)
*1 elevator the size of a small closet for the whole hotel
*3 floors only
*nearby road construction and road closure makes it inconvenient to get to hotel quick
*business center consists of only 1 printer and 1 computer. Apparently the night time front desk staff had no clue as to how to get past the secured software nor did they know how to operate the hardware. Thankfully they kindly offered us to use the ones in the back.
*if you have too many special requests w your initial reservation, be careful that they don’t place you in a smaller room than what you paid for
ROOM PROs:
*Spacious King Study room (just make sure you’re in the room you paid for, not a regular king)
*Clean & quiet
*Sofa bed
*Decent size closet
*Lots of counter space in the bathroom
*Comfortable king size bed w an extra blanket in the closet
*Working mini refrigerator/​freezer
*Free Wi-​Fi (but slow as a snail)
*Neutrogena brand toiletries replenished daily
ROOM CONs:
*Painfully dim lighting in the room (probably a low 15 watt bulb in each lamp)
*1 small window that allows minimal natural light in the room
*Minimal to no view of the Rockies (if you request it w your initial reservation and if you’re lucky)
*AC must run all night to be comfortable even if its 30 degrees outside
Would we stay here again? Hmmm, not before I consider other hotels nearby.
Would we recommend this to others? It’s highly unlikely as we were not pleased w the initial customer service experience w them changing our room size to something smaller.

I’ve stayed in this area for business once a month five times now. I’ve tried the Omni, both La Quintas, and Aloft. For this price range ($ 70 – 100), this Hampton Inn is by far the best value and quality. Service was fine; I didn’t have any special needs or requests, except to be far from the elevator. I was told they’d renovated last year; my room looked nicer than at any of the above-​mentioned hotels. Everything worked the way it was supposed to; linens not super plush + I would have appreciated a makeup mirror, but the hairdryer was strong and the shower pressure was great. Bed was comfortable; curtains blocked the light; no noise from adjoining rooms, just the hallway (which is impressive, considering there were several high school/​college sports teams + their adult chaperone entourages also staying there that weekend). I didn’t use the pool/​hot tub exercise room, but they looked nice in passing. Free wi-​fi (not super fast, but good enough for email/​surfing) + parking. Free breakfast seemed huge to me: scrambled eggs; sausages; dry cereal; unsweetened oatmeal + sugar/​raisins/​almonds/​etc.; english muffins; biscuits; bagels/​muffins; juice from a machine; waffle maker (but no waffle mix). Not much fresh fruit, but I was happy with the oatmeal. Five minute drive from Sweet Tomatoes, a steak house, an H Mart (international grocery store), Whole Foods, Office Depot. I also saw a mall on the other side of the highway, but didn’t check it out. A little tricky finding this place the first time (you can see it from the highway, but it’s not obvious how to get there + google maps failed me), but once you figure it out, it’s easy. I’m definitely staying here when I come back.

Stayed here for 5 nights and 6 days and was quite pleased with the experience. Everything was clean, It was the middle of winter and my room was nice and warm. The breakfast was decent and the coffee is really good and available all the time. The staff is very friendly. I had no problems and have no complaints I would definitly stay here again.

This was a great place. It is an older hotel however they just remodeled and renovated so it is like new, literally the carpets are in excellent condition, beds were so comfortable I zonked out the minute I laid down every night. The rooms are quiet, we didn’t hear any noise from outside or from the hallways.
Kathleen at the front desk was the sweetest and so accommodating. They always had treats, apple cider, tea and or coffee available. The breakfast was better than the standard continental breakfast with scrambled eggs, biscuits and gravy, oatmeal with topping options, cereal, fresh fruit and several juice options.
This was a great place for the money.

Hampton Inn beds are truly the best beds in the world. Always sleep very well at Hampton. Does need upgrading as well as new A/​C. My room was very humid.

Hhonors Diamond Member reporting in.
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Unfortunately, this particular Hampton is set up in the traditional manner where the armoire is in between the desk and the tv.
Since I travel mostly for business, and like to work on the laptop from the desk, it’s important to me to be able to view the television from this angle. These traditional Hampton set ups don’t allow this.
Plus, in this case, the desk is also right next to the A/​C unit. So, while working on your laptop, you’re either freezing or hot. There is a solution to this though. Take the three ring binder with all the hotel info, and put it on top of the AC unit with the garbage can to hold it in place as a deflector and it won’t blow directly on you.
This is a trick I have to use at most Hampton’s due to the desk being located so close to the window/​AC unit.
Also, at this location, the television channels are a little goofy. Channels 4,5,6,7 etc as per usual. But also channels 105 – 3, 107 – 9 and so on. These are supposed to be the HD channels. Sadly, only a few of them even worked.
A major remodel is going on so I would inquire about this prior to staying here. If I’d have known it was going on I wouldn’t have stayed here.
No evening receptions here. The cookies are good. The breakfast are the same as every other Hampton I stay in (horrible).
Wi-​Fi is slower than molasses but if you tether to your phone it’s not much better as I only got 3G here.
The elevator is old, small and slow as well. Use the stairs.
The rooms are clean, the bed comfortable, and the water pressure good.

Stayed here a month ago for three days. Typical Hampton Inn, as far as the ones I’ve been to… friendly service, clean rooms, complimentary breakfast, free wi-​fi, and quiet. It’s right off the freeway (Co state hghwy 95 and US 36), but not noisy at all.