Dang Viet, MD

Do not come hear.
Dr. Viet and his assistants WILL treat you like trash. They do not care about your feeling. If you forget the day of your upcoming appointment, they will tell you to make another appointment, knowing that that it takes them less than 1 minute to pull up the information from their computer. Dr. Viet does not care whether the procedure is invasive or not; he will disrespectfully yell at the patients when they blink because the light is too bright.
Do not come here. They are uneducated, unprofessional, and uncaring.

IF YOU WANT TO LIVE. STAY AWAY FROM THIS PLACE!!!
Unilocal should have negative rating because giving this a**hole a one star isn’t enough. My dad had an appointment to have a laser surgery with this uneducated person today. This jerk came in and got ready for the surgery (he put the medicine in my dad’s eyes which made him «blind» for a short period of time so he can do the surgery). However, right after he put the medicine in my dad’s eyes, he told my dad to go home because he couldn’t get the money from my dad’s insurance. Like what the hell was that!!! He was supposed to check EVERYTHING before he told my dad to go home after putting the medicine in his eyes which, I repeat, made him blind for a short period of time. We live close to the office so my dad had to walk home even though he couldn’t see anything. Thank God that my is okay. If anything happened to him because he had to walk home with the medicine in his eyes. I swear, I would sue this a**hole until he broke.
you are a doctor!!! Act like one!!! If you care too much about the money and not the patients, go find another career where you have to care about anything but making money.

(I’m reviewing this on behalf of a friend)
This office is not punctual with their appointments. I didn’t know what to expect. We waited in the lobby for a good 30 min, and another 15 in the exam room. Then Dr. Viet came in. Right off the bat he looks disinterested and unenthusiastic. I told him what’s been wrong with my eyes. He then had me read the eye chart. He kept cutting me off mid-​sentence and telling me to read faster (like that’s not a red flag…). Then he had me tilt my head and put this yellow substance in without even telling me what he’s doing, or what it is. Right on contact, it burned like crazy. My eyes immediately shut. What is this stuff? He kept telling me to open my eye, and I tried, I really did, but the pain and burning sensation kept them shut. Now he’s got his hands and fingers around the bone structure of my right eye socket, pushing my eyelid in opposite directions as if he’s prying open a locked door. (That yellow substance is no longer an issue, my eyes have gotten used to it. But you’re just never ready for your first time).
Here’s where it gets interesting. Viet stood back, and said «Put your purse over there». I looked at him in shock. I did a double take by asking him to repeat that. «PUT YOUR PURSE OVER THERE». I’m a male who plays a lot of basketball. I’m wearing a t-​shirt and basketball shorts. And nothing about my appearance indicated that I was a female. On my back was a drawstring backpack (Google that right now if you don’t know what they look like) that just had my phone and my wallet. I’m sure it made no difference had I taken it off. I knew he was just trying to get a rise out of me. I kept it cool. By now the pain went away so he examined each eye close up, murmuring things here and there. I heard «why are you the way you are» and tried to say something. He cuts me off, going «Don’t talk! When you talk, you move! So stop!» and moments after that he continued with his muttering. I heard «Girl can do this but not you huh…».
Viet is very demeaning and makes you feel foolish for speaking up. Doesn’t listen to what you have to say. Doesn’t invest the time to get to know you. Next couple appointments (following check ups, exams, etc) he wasn’t so bad, but he wasn’t personable either. He just wants to get through the day. He also helps multiple patients at a time in different rooms. You could hear the doors slamming that’s when you know it’s your turn. Never once has he educated me about my eye disease and medication, all of the research has been my own. Good interpersonal communication isn’t his strongpoint. Other ophthalmologists have been on my radar, I’m just waiting on my new insurance to see who they take.
I had to skip class to do an eye exam one time and I couldn’t even get a note for an excused absence. Even Viet’s staff was being difficult about it.
Place needs a lot of work.

Minus that one star that’s there
Let me tell u about my experience
So I went in for an appointment and waiting almost 2 hrs. Honestly. it took that long.
By the time I saw the eye doc. (That my family doc. Referred me to) it was like if u walked into a cheap docs. Office. All lights were off even the hallway to do your eye exam before u see the doc. Was really dark I didn’t even know where I was going
Anyways long story short the doc. Gave me my exam and started telling me that I need my both eyes lasered and told me that I can be blind if I don’t get my eyes lasered and hearing that of course it was some scary news to hear esp. When a doc. Telling u that…
They gave me an appointment to come back.
But I never ended up coming back or even picking up their calls.
A month later my mom happened to end up at the same location and waited for a long time and guess what he told my mom
If u don’t get your eyes lasered when u get old u don’t be able to cross the road.
Like who the hell would say that.
After hearing that I just want all of u to be aware before u even make an appointment at this location.
You’re welcome and good luck to u

Mom had appt @ 10:30am 12÷9÷2014. We got there 20mins early just to be on time with the appt. I wrote Mom’s name and marked the «New» pt. I was expecting to fill up some forms. 50mins later we’re still waiting to be called. Couple of other pts were called in first that arrived later than us. I go up to the desk and asked, «do we need to fill up some forms?» The lady that wasn’t wearing a lab coat but a business clothes. I’m assuming she’s the Dr’s wife. She says, «oh new pt?» I was like in my mind, really you just noticed that? Filled up the forms gave it back and waited again. 30 mins later i ask again if its my moms turn and that her appt was at 10:30am. Another lady with a lab coat said to me, «yeah yeah she’s next» and gesturing me to go back to my seat… Finally Mom was called to go in after another 20 mins. She was checked and asked to wait in a corner near the exam room. Theres a line inside the office in addition to the waiting area (lobby)… Another 20 mins passed Mom was ushered into the exam room. She was being interviewed by another lady, now wearing a lab coat. She asked if Mom has Hypertension and Diabetes. Mom said yes. Then proceeded to ask if mom had any allergy. Mom said Levaquin. The lady on a lab coat asked,“did u write that down?” Mom said no… Then she went to the computer searching for something and said «Ok never mind, the Dr will ask you». I looked puzzled as to what she was trying to ask or what she meant about her comments. Then she started working on the computer and never looked at us. It’s like she pretended that we were not in the room with her. Afterwards about another 15 mins later, the Dr came and was talking to Mom, asked her a few questions. Did the exam and put drops on Mom’s eyes. While he was charting. I mentioned that Mom’s eyes tear a lot specially on the right side… The Dr looks at me and said wait 10mins and I’ll check it again ok… And so they had us wait again outside…10 mins passed I asked one of the lady on a lab coat if Mom can go back in already. She say, «you had drops right?» I said yes and she said, «10 mins». I said, «its been more than 10mins». Her respond was, «well its not exact, even the Dr said 10mins its not exact», and she walked away from us. No shit!!! At this time I was already really irritated. 35 mins later Mom is now back again in the exam room. The Dr came did more exam on her eye and said, «you have glaucoma and we can fix it with laser surgery. It’s quick, no pain and you can go home right away». Mom and I said, «ok». Then I reminded him again about the teary eye and he said, «that will get fixed after the laser surgery». He didn’t entertain much of our questions. It’s more like «we’ll request for the surgery approval ok». He hands me the chart to take it to the front and he proceeded to the other exam room where another pt has been waiting. We left without much choice but to go by what the Dr said and the follow up. But guess what? We’re not coming back!!!
Our experience here from beginning to end is really, really awful! They have the «WORST» customer service ever! None of the staff introduced them selves nor any of them wore badges! They are all bogus! We don’t know who’s who Including the Dr. What’s really sad is that the Dr is wearing a lab coat that I recognize. It’s from a hospital that I highly respect and currently work at… I’m embarrassed about what kind of care they provided for my mom.
I don’t even want to give any star ratings because i don’t think this office deserves any! But I can’t post this without giving any. So here’s 1 but in reality I want to take it back and a lot more!

Appointment at 12 and now is 12:50 so exactly why do I need to schedule an appointment for? Worst customer service ever.