Crystal Rose Catering

This is a review of the facilities, NOT the catering, itself.
I had my wedding at the Westminster Rose Center and I couldn’t be happier. I was very nervous having my event at a facility that doesn’t typically do Pakistani/​Indian weddings because there’s a lot of customs/​traditions that are necessary but I’m glad I went for it anyways. Stephanie, our main contact, was AMAZING. I cannot say enough good things about her. She helped me plan everything from across the country, dealt with my Bridezilla demands, handled my parents (which can be a handful…), and went above and beyond to make sure I got what I wanted.
The whole staff was so incredibly accommodating and open to my ideas and tried to ensure that I could have the most traditional wedding possible. The service during dinner, cake serving, my exit was excellent and I couldn’t be happier with how everything turned out.
If you’re looking for a venue that ISN’T one of the 5 hotels that everyone hosts wedding at, check this place out! The ballroom is a little bare but you can do whatever you want to decorate because you don’t have overly done-​up walls competing with your décor.
THANK YOU, STEPHANIE!

I live in Australia and was organising an LA wedding in October 2014. I cannot tell you how blessed I was to find this venue for our wedding. Organising a wedding is pretty stressful, but organising one in another country is ten times harder. Barbara from Crystal Rose was an absolute angel! We communicated via email and she guided me through the whole process. She was extremely patient and explained everything to me to ensure we were making the right decision for our wedding. I cannot thank Barbara enough for making the whole process so smooth and stress free! We were only having a small wedding of up to 50 guests and the venue setup was fantastic. It was perfect for the number of people we were having. Brides, I highly recommend you check out this venue. The price is great and Barbara’s attention to detail will impress.

I had a wedding there a few months back and the staff was so accommodating. They do not offer a wedding coordinator but they let you know that in advance. You can bring in your own professional or you can have family and friends help with décor. The Rose Center does all the set up and clean up and you are only in charge of your decorations and vendors. I had so many last minute changes and they just went with the flow. Their food is amazing! If you are on a budget I would recommend the chicken piccata. It was a generous portion and very flavorful. I feel as though the staff went above and beyond to help us out and make our day spectacular. I highly recommend Crystal Rose Catering at the Westminster Rose Center.

We have been using Crystal Rose Catering at the Westminster Rose Center for the last four years for our awards banquet. The food is great, we usually get three options of chicken, beef or pasta… Our banquets vary from 200 – 300 people and the Rose center always comes through. As far as AV availability, they have a wireless PA system and ceiling speakers. They have one screen in the middle of the room if you want to share a movie presentation. We pretty much have volunteers to take care of our event so the Rose Center pretty much has to worry about our selected layout, linen colors and the food service which is top notch. I want to thank Barbara, Peter and Benjamin for all of your help and concern!
The Southern California Timing Association since 1938

We booked over a year in a half before our august 24, 2014 wedding. We found it online and didn’t know what to think because the weren’t many pictures online. Once we saw it in person, I knew i had to get married there. The venue is beautiful. We booked, and ever since I did, started getting mixed emotions about it in regards to their customer service. As you can tell, since we booked a year and half prior, I like to plan early. I would send emails asking questions and would start to get the feeling that I was bugging them from their responses. So I pretty much stopped. They didn’t really want to do much planning with me until it got closer to our wedding. So I must took whatever info I could from them, and started being short in my questions and responses to them via email as well. When time came to finally start getting down to planning, we went in for our tasting, which i had to ask for. I’m sure if I didn’t, we wouldn’t have had one. I’m glad I did because what we planned on serving was the chicken picatta. It was awful and tasted like hospital food. This was finally done maybe two months before our wedding so it started to have me panicked. Luckily some financial issues in regards to budget came up and we worked out a new menu that was actually very tasty and I got several compliments on. They we’re very flexible which is why i have them 5 stars in that category. On our wedding day, I had no venue coordinator. No one was available to help with décor, even though they said they would help as much as they could. When my family members asked them to help light candles, they did so but only lit half of them. Simple request. The staff was missing half the time. It was like after dinner they all went home or something because no one was found. We were pretty much stranded come time to cut the cake. My husband and i had no idea what to do. Finally our dj hunted someone down to get them to cut the cake for us 10 – 15 minutes after we actually cut the cake. I was starting to think they expected us to cut the cake but left us no plates… if they had I probably would have just cut it myself. When our wedding ended, they pretty much kicked us out. They did not help at all. And said if we weren’t out at the end of the hour they would charge us for another hour. We were literally grabbing stuff and putting it on the curb. I was humiliated at the way they were treating us. After the wedding i even got several complaints from family members and my vendors about how rude the staff was, including the bar tendor. They have absolutely NO customer service. None. They well not go above and beyond for you. They will give you exactly what you pay for, nothing more. They couldn’t even offer as much as a bottle of champagne so the bride and groom had at least that with their dinner, or to toast with. I suggested that maybe something as simple as that would have gone along way, and would have been a great thank you for doing business. We might not have had an outrageous budget, but a wedding isn’t cheap. and they pretty much made it clear that our business wasnt valued because of that. I regret giving them our business but Luckily I had amazing vendors that made up for crystal rose catering’s slack. I definitely do not recommend them. They have NO hospitality. No customer service. Which was very important to me as a bride, and someone spending quite a bit of money on their business.