Coslo Travel & Tours

I normally review restaurants but my experience at Coslo was horrible. I’m sharing so that everyone can AVOID this place. No choice but to give them 1 star since it’s the only option, but I’d rather give them ZERO.
Anyways, I came here to get a Vietnam visa for my husband and child. At first the male travel agent asked if we wanted the long term visa (5 years visa, multiple entry). I asked him what the price difference is and he said a 5 year visa is $ 100 and a 1 month visa (single entry) is $ 70. So I told him let’s do the 5 year visa. After looking at my husband and child’s passport he said they can’t get the 5 year visa because their ‘last name’ is not Vietnamese. Really??? Last name??? Does THAT make any sense? I asked why it matters because they are both US citizen so a VN person and a non-​VN person with the same US passport should be treated the same. Also my child is going to stay longer than 1 month. Then he said I have to email him my child’s birth certificate showing the mom is VN in order for my child to get the long term visa. Just to mention, my child can get the 3 month visa with proof. The price is now $ 100 for my husband (1 month visa, single entry) and my child is $ 75 (3 month visa, single entry). The reason for this escalated price: they do not have a VN last name. The whole time I was there, he kept calling some woman on the phone since he didn’t know the procedure and price. But the reason they gave me above was pure bs. Makes no sense whatsoever!!! Also the price was just something they plugged out of their butt. Liars with no shame. I’m gonna report them to the BBB after I’m done with Unilocal