Andy’s Automotive

About a month ago I visited Andy’s Automotive and meant to write this review immediately. I am a bit late, but wanted to make sure the general public knows about my experience. I work overnight, long shifts and on my way to work the Check Engine Light came on while the car started to stutter. I couldn’t speed up quick, and every time I stopped the car or slowed down, the stuttering increased. The car seemed to be ready to stall any second but luckily I made it to work ok. On my way back home I looked up mechanics, shops, etc and based my choice on the reviews. There were a couple shops before I called Andy’s and they seemed «too busy» or they tried to book me an appointment many days after this incidents.
I noticed all of them didn’t even bother to ask what was wrong with the car, ask for an OBD2 code, or even invite me to the shop to take a quick look at my car. Luckily for me, I called Andy’s and was greeted by a lovely lady who asked lots of questions about the car and then invited me to bring it in to see what was wrong with it.
Once at the shop, Andy saw the car, created a hypothesis, and proceeded to do some testings. In a matter of minutes, he came with a plan of action, promised me the car would be done in just a few hours (since I needed the car ASAP), and even gave me a ride home!
There were some issues with my ignition system that included performance in one of the ignition coils. From a personal point of view, I had a great experience… They valued my business and treated me nice. Also, from a professional point of view, I got quality service in a very short time and got the problem resolved at %100.

Luckily I haven’t needed to go there often, but it is the only place I would ever take my cars to get fixed in Westminster. One time they even fixed a broken door I had for free while they were fixing something else. Very affordable and honest.

I’m new to the area and needed to have my 2000 4Runner serviced. I picked Andy’s Automotive because of the great reviews I read here. BIG MISTAKE.
I’ve been to Andy’s Automotive twice in the last month. The first time was for a basic oil change, tire rotation and winterizing. I also asked him to check my brakes. I had called two weeks prior to make a Saturday appointment, so when I got there and he was surprised I was there, I was a little concerned, but figured he was just busy and wasn’t usually the one that handled the schedule. He did find me on his schedule and all was fine.
He finished my car in a timely manner that day, including calling me and telling me that I would need new brakes and one other part replaced. I went to pick my car up and made another appointment for another Saturday to get the brakes replaced and that part fixed.
All seemed fine until I got on the expressway that Monday and my car started to shake when I reached higher speeds. I was a little concerned but figured I had another appointment with Andy and he would be able to fix whatever the issue was.
I went in on the Saturday of my appointment and, again, Andy had no idea that I had an appointment and seemed very surprised I was there. He did find my appointment but then had no idea what work needed to be done because it wasn’t in his computer. Luckily I had my receipt from the previous appointment and all was good. I then mentioned the issue with my car shaking and he said that it was probably a tire balancing issue and that «I don’t do tires». I reminded him that he rotated my tires but he then informed me that he doesn’t balance them after he rotates them. This really surprised me. Who rotates tires and doesn’t balance them afterwards? RED FLAG.
Anyway, he worked on my breaks and fixed the broken part issue and suggested I take my car someplace else for balancing, which I did. Guess what I found out? One of my lug nuts wasn’t even on one of my tires correctly. The technician was able to take it off by hand. That is really scary.
Anyway, the moral of the story is that Andy may be good at some things, but he is NOT good with tires and I will not be going back there for any work at all. He’s too unorganized for my liking and doesn’t seem to have all the equipment needed to do a complete job.

My car died at a gas station yesterday, and I came across this garage while looking for a nearby place to tow my car. While other places couldn’t even look at my car until late the next day, they told me they could check mine out first thing and gave me the number of the towing company they use. Everyone in the office was very friendly and helpful; I found out I only needed a new battery, and they did not overcharge. I also mentioned I had a brake light issue that they checked out, and while most places probably would’ve insisted that I needed all new brakes, I was told that I had a few months before I needed to replace my pads and just needed some fluid. So, very honest and not trying to tell you to fix unnecessary things. Definitely will go here again!

I’ve only been here once, but the service was very quick (fuel pump). Pricing was reasonable for this particular service since its a bit labor intensive. I cant remember the guy that helped me at the desk, but real nice guy.

An awesome mechanic! Honest beyond compare! An incredibly nice gentleman who adores his wife! A really cool bonus!

Honest, reliable guy, which is very rare in auto repair. We went to Firestone for an oil change and power steering leak. Got our car back and the shocks were shot to the point the car was undriveable. They were giving us the run around and hit us with a $ 3.5k quote of everything that needed fixing. We took our car to Andy’s and he showed us exactly what was wrong, what needed fixing immediately, and what we could wait on. After $ 605 and a few hours of work, we got our car back in good-​as-​new condition. Very happy with the work. The trust he gained with us is worth every penny we spent and will spend on future repairs. Highly recommend.

I took my vehicle to Andy’s Automotive and not only did I receive great service, but they also beat the estimate that Midas gave me by TWO HUNDRED dollars!!! The business is a true «mom and pop shop», and they make their customers feel like part of the family. I couldn’t have had a better experience!!! I would recommend them, above and beyond, ANY other automotive shop.

Andy’s is the kind of place that restores some faith in the world of auto repair shops. I called on Friday morning to see if I could get a crank-​shaft sensor replaced on my ’99 Ford Explorer, and less than an hour later my truck was in the garage. The repair took less than an hour, and they even showed me where it was & how to get to it. The showing was for my lost battle of trying to attempt it myself. These folks are fair and professional, and definitely have my future business.
On a side note… while I was waiting, a female customer came in to have another shop’s estimate checked out to make sure everything listed needed service. It didn’t take too long before at least 2 items were deemed OK, and not needing service. Solid place that Andy’s !

This shop is the most trustworthy cost effective shop I’ve used! Needed some steering bushings replaced, those crooks at breaks plus quoted me nearly 400.00 …seriously?
Andy’s quoted me far far less. Everytime I use this shop they are fast and friendly give them a shot.

My husband and I are on a road trip from CA and stopped to see family in CO only to have the battery light go on! We drove to Midas and they quoted us a price of $ 380 for the part and labor!!!
That sounded waaaaaaay too expensive to us so we checked Unilocal and found Andy’s. I called and he quoted $ 210 for the part and labor. Andy said we could buy the part ourselves and just bring it in (a sure sign of a good, honest mechanic) so we did just that ($ 120) and Andy put it in for $ 55!
Check this place before you think about going anywhere else that tries to scare you into overpaying. Andy is super kind, knowledgeable, and fair!

Thanks to the reviewer below! My wife thought her brakes were going so I went on the dreaded brake search. It seems every time I go in for brakes they try to sell me on a total re-​do. I had her do the brakes + and just brakes, both with expected full replacement results.
Low and behold I find this gentlemen’s review and we had the best experience. They pulled it apart and found 30% life left on the pads as well as 10,000 miles left of rotor life. They even took my wife around and drove it to show her the ABS sound and to not worry, it was normal not damage.
These guys are the best!
If you want excellent service, best price and honesty, go with them.