Purple Heart Foundation

I have donated to Purple Heart twice in the last 6 months. On both occasions no receipt was left in the mailbox nor in the door. I had to call to get a receipt and was disconnected twice. Although this is a charity service, it should not be a difficult task to receive the receipt as promised. I will no longer donate to this charity and will find another charity which is better organized.

You can schedule pickup online, which I find convenient. You don’t have to be home. Just put your stuff out on the driveway by 8:00 am.
On rainy days, I have left the garage door open enough to shelter the boxes.
They have always left their brochure. I have not bothered to claim anything I sent them on my taxes, unlike Jaclyn B.
For a list of the items they accept, see:
They love to get gently used men’s, women’s & children’s clothing.
They’ll take TV sets and other working electronic equipment that is more than 5 years old. Most of the places in A2 only accept electronics less than 5 years old.
They even take RAGS. I assume that is for fiber recycling. When someone donates to me fabrics which are just NOT suited for quilting, I send them here when I can find no other use for them.

I actually feel bad about rating a charitypoorly-​although it has such a good mission, they struggle with execution.
My husband and I combined two households when we got married. Plus we got a lot of bridal shower gifts. And then we got a lot of wedding gifts… we had a lot of good, slightly used stuff. We were hoping to get some money out of it– so we had a garage sale for three days and then packed up everything we didnt sell and set it out for purple heart two days after the sale. I was really excited with the timing of it! Perfect. It seemed simple enough, set up for a pick up online and done.
We took inventory and packed it all up– and it took 5 hours but felt relieved that we could purge so much «stuff.» We had about 30 boxes for them!
The next day after work, I went to the house to get the receipt for our taxes and to my surprise– nothing was there. I was confused because that is their process. They pick up, give you a receipt, you claim it on your taxes and the world continues to turn. Simple enough, right?! WRONG!
I looked EVERYWHERE for the receipt, around the bushes, side of the house, thinking it may have been blown by the wind (even though, it was a very still day). I was disappointed– how does this work?
So, the next day, I tried to call the line to see if I could get a receipt sent to us. I waited on the phone for 22 minutes before someone picked up and then that person accidently hung up shortly after… Seriously people?! I wasnt in the mood to call back that day and wait ANOTHER 20 minutes… so I waited until the next day.
Same thing.
I called again during my lunch hour and it took 17 minutes this time before they picked up. The lady wasnt overly friendly or apologetic about it and said we should have it in 4 – 6 weeks. Ha… just enough time for us to forget about it.
Overall, as a non-​profit you rely on people to give you items for your charity. You should run like a business and not act as though people are important. I am not saying they have to throw a parade but treat people with respect.
With that said, we will be picking another organization to donate to next time.