Nom Nom’s Cupcake Factory & Sweets Shoppe

I don’t know how this place has only 3 stars! Hands down my fav cupcake shop ever! Sooo yummy! And a clean atmosphere as well! It’s super cute inside. Almost looks like a monster high setup lol. But really, the cupcakes are amazing! Also for those saying they are too sweet, their cupcakes! I’ve been coming back for 2 years now!

This is one of the times when you can trust the reviews. It’s a place you will want to like, but the cupcakes are just so overwhelmingly sweet you won’t find any reason to return. The caramel inside my Samoa made me shiver, and I have a S’more sitting on the counter right now that I can’t finish. The lady at the counter mentioned they rotate 160 favors – I flinch just thinking about trying all of them!

Nomnom’s is cute inside but it had a very cold unwelcoming atmosphere. Maybe it was because the lighting wasn’t very warm, nor the staff. The woman working seemed like she was being bothered from whatever work she was doing at the table and didn’t seem all that friendly. I wasn’t really there for service, just cupcakes anyway so that didn’t bother me that much since I didn’t plan on, or feel like I was welcome to stay.
The cupcakes were a good size for the price. Unfortunately, they were horribly sweet. The kids enjoyed their of course since it was extremely sweet but maybe my tastes have just changed where overly sweet things no longer call out to me.

Compared to Just Baked the cupcakes are more proportional. The cakes are moist and not over sweet. Great staff and decent variety. Banana pudding cupcake was terrific and the chocolate cheesecake was great with a delicious filing.

I actually really liked Nom Nom’s. The shop is really cute! Pretty decorations, little tables and chairs, and just cool colors. I’ve been here twice and hope to return soon! The first time we bought two cupcakes, unfortunately the names escape me. Both were really good and moist and nommy! They were $ 5.30 for both of them. The second time we got one individual cupcake, banana pudding, and a 6 pack from their made the day before. I think this option is really awesome! You get to get 6 cupcakes for about 6 or 7 dollars, which isn’t really that bad! Plus, you get to try flavors you might not of picked out from the case.
My only issues with this place so far, is that the made before 6 pack doesn’t tell you which ones it comes with. I had to look it up online to match the pictures with the ones we had. I’m sure you could probably ask the person working what they are, but it was busy when we picked them up and I didn’t want to waste her time. I just wish it’d come with a sticker or something listing what they were, but it isn’t that big of a deal.
The reason I’m giving them 4 stars, is due to the customer service that my boyfriend and I recieved the first time we were here. It was later in the night when we showed up and no one was in the store. It didn’t look like any one had stopped in anytime recently. The women who waited on us, gave us a kind of…“Hey…” greeting. Not a very friendly or professional way to greet customers. We spent a few minutes looking around, with her watching us and making us feel like she just wanted us to leave. She seemed annoyed that we were taking our time looking at all the different cupcakes.
In the end though, we went their for cupcakes and we got cupcakes that were really good, in my opinion! I’m not sure why there’s so many bad reviews for it, but my boyfriend and I both really liked it and will return!

The Apple Caramel Cupcake I had was pretty good. The good thing about this cupcake is that the icing is not overbearingly sweet. Which is good. Sometime you have icing that is so sweet that you have to drink a glass of milk owith it to balance it out or eat ice cream with it. Another good thing is that the cupcake was filled with the apple caramel flavoring. The texture of the cake batter itself was nice and moist. Therefore my experience i would give 3.5−4 stars.

I had the chocolate cheesecake today and it was very yummy! I have been here a few times and have never had a bad cupcake. I don’t get all the bad reviews but I like them much better than Just Baked!

Gave them a second chance. I got a Strawberry Crunch and a Carrot Cake cupcake. Both were ok, but still way too sweet for me. The Carrot Cake was very, very dry.
The service was way better this time.
For all the bashing I got about my first review, I did expect that this trip to Nom Nom’s would be better. Overall, it didn’t improve enough for me to change my rating.

Cupcakes are okay — I’ve had better. used to get mine here all the time because they were the closest, until after I brought in a cupcake card (10 punches and receive a free 6-​pack) and the owner’s nephew told me really snottily, «No you get the free cupcakes at your NEXT VISIT»… This was after buy at least 200 dollars worth of their cupcakes. After that, I started getting mine a little further down the road at a local bakery. Too bad; they have a lot of potential too.

First time I went was their Grand Opening and the cupcakes I ordered were very dry! I bought a half-​dozen of them and they told me they were fresh even after I asked for the freshest they had because I hate dry cake. The frosting was great tho. I have not been back since. Too many other places that have moist cupcakes.

Absolutely adorable cupcake shop. Great online coupons. And a great selection of cupcakes. Only downfall is the cakes seem a little bit dry to me. Prices seem to be competitive with other cupcake shops in the general area. They also run specials during the week.

We found this establishment on a Saturday drive home. The décor is cute. The staff was friendly and patient.
A dominance of chocolate themed cupcakes. We ordered a red velvet, a lemon meringue, and a chocolate covered banana cupcake. The lemon meringue frosting was delicious. I was pleasantly surprised by having a lemon filling. I could not tell if it was a «canned» filling or something more homemade.
The frosting on the banana cupcake had the same sugar «grit» as a previous reviewer mentioned. It was slightly over sweet but that is a personal taste and should not stop others from trying it.
The problem is not in the price but the expectations of the price. Good deserts cost money. The term cupcake coupled with the price tag for it could generate unreasonable expectations. The attitude of «If I am going to pay this much for a cupcake it better not my socks off» is tough to overcome.
They make a good product in a pleasant atmosphere. Its a tough market or niche to crack

I love cupcakes just as much as the next, well… probably more then the average person. I work in the area, so I finally got a chance to stop in and test out the goods!
The shop is VERY cute. Like… REALLY cute! The staff was very friendly and helpful.
The selection was impressive. There was truly something for everyone. It was Tuesday, so the cupcakes were BOGO free. I opted for the strawberry banana as well as the twix cupcake. ALL of their cakes look absolutely DELICIOUS!
The box that the CCs were placed in were very smart. they have a see through lid as well as cutouts to place the CCs in so that they don’t tip over.
This is where the praise ends.
I took them home and after fighting to get the wrappers off of the CCs, I ate 2 bites out of each CC. The rest ended up in the trash. The cake itself was very dry on both & the frosting was too sweet. I could actually feel the sugar grinding between my teeth while swirling the frosting in my mouth.
I REALLY wanted to like this place. Unfortunately, I was really let down.

I like the Bavarian Cream. Kids said their peanut butter cup and strawberry cream cupcakes were super awesome.

I don’t think Nom Nom is as bad as others have written.
The place is cute and they have a HUGE selection of about 20 cupcakes.
Right off the bat my husband said «Oh lord, here we go…» knowing that I would not be able to leave without having at least a dozen, and him being out at least $ 30.
Well to his luck I was feeling frugal and they have great daily specials.
They have the cupcake of the month for half off, this month being orange creamsicle, which I got and enjoyed, tasted just like it was supposed to.
Then the tuesday special is buy one get one and they also have day old for half off, so between all of those deals I got a box full for $ 11 less than a buck apiece, usually $ 2.60 so I can’t complain about the price at all.
Mini’s are $ 1, i got some half off, 50 cent for a bite of the flavors that i knew I just wanted to taste, not feel sick from.
All of the flavors were pretty much spot on, sweet like all cupcakes but not overly so (I can handle sweet well though) the frosting was fine, not that pure butter, but flavored accordingly.
Alot of them were filled as well, so that they put alot of effort into it.
Also there are tons of different cake flavors, unlike most places that use the same 2 or 3 batters and just frost and name them different.
I had a different batter and different frosting in each one which was fun.
Better than alot, not mindblowing but great for the price and so much selection that everyone will find something they like,

Overly sweet on the whole, pretty dry to boot. A rotating variety of flavors is nada if you cannot get the basics down. I also believe they are part of a chain.
I’m a bit sad to write this. I hate to knock sweets as I don’t eat them often enough for my liking. I much prefer to gush about my experiences indulging myself. I have stopped in a couple times now though, I had been holding back on reviewing hoping my first visit was some kind of fluke. It wasn’t.
I sampled a caramel pretzel the first visit thinking it would be an automatic winner. I love a salty sweet treat. It was cloying, like my tooth literally ached type of sweet (probably from the bought caramel). The salty could not even begin to tap into the overwhelming sugar overload. My husband’s chocolate covered strawberry was much the same. Just too much sweetener and not moist enough. I think if I had the palette of a pre teen I would have been ok but these were not cupcakes intended for adults.
The next visit was almost worse. The maple bacon cupcake had an odd burnt flavor, finally something that could compete with ultrasweet. Yes again the cupcake was wayyy too treacly. It tasted stale too. Yikes. Possibly the foulest concoction I have ever had in the guise of a cupcake. The red velvet from round two was just kinda bland. Sweet of course (thankfully not nearly as much as the others) but no pop. It was nothing that a red velvet is supposed to be, not that it was offensive by any stretch, just meh. To me though just ok is not acceptible for my too rare splurges.
They are friendly in here. They are typically overpriced so I guess they should be. Your kids will like it here I am sure. If you are over 21 though you probably won’t.

After our 1^st visit, we would’ve given a 4 star review. The cupcakes and service were great.
This last time is what killed them. We ordered 36 mini cupcakes a week in advance, to be picked up by 6:00 pm. We arrived on the planned day a little before 6 to find that the order was never made!
We had to settle for a mix of what was on display. Needless to say, the display cupcakes were not entirely fresh.
Karmic justice was meted out at the fundraiser that they featured at. People found out where the bland, slightly stale cupcakes came from. Looks like we inadvertently gave a boost to the Cupcake Factory with this fiasco.

I only gave this 1 star based in the interior design and logo. Adorable.
However this isn’t about the interior it’s about the product and we’re talking cupcakes here. Noting such, the best word to describe our experience was disappointing. :(
As my Bf and I ate each cupcake (we got a 4 pack) we weren’t impressed, here’s our take on the 2 we remember (it’s been a while).
The Snickers cupcake was overly sweet and the caramel on top was so watered down that it was making the icing melt a run off, yep it wasn’t pretty at all. One would think what it lost in appearance it would make up in taste, that didn’t happen whatsoever. We ended up with a dry and overly sweet cupcake that left alot to be desired.
We also had their Amaretto Stone Sour cupcake as my Bf is a HUGE fan of the cherry flavor. This cupcake had the slightest taste of Amaretto. It was overall bland and extremely disappointing. :(
These specific cupcakes made me think, I could’ve done a much better job with these and that I did! If anything good came from this disappointing experience it motivated me to create some delicious cupcakes and actually sell them. Thanks Nom Nom’s!

I want to give them 3 ½ but it won’t let me. We tried 2– the Twix and the Carmel Apple cupcakes– and thought overall they were probably better than Just Baked. The cupcake itself was moist and tasty and the flavors were pretty good.
It was pretty obvious the carmel wasn’t homemade and the apples weren’t fresh, but they were good overall. I’m not a big fan of buttercreams but theirs was better than most.

First the good stuff. Your décor is very original, well-​thought out, down to the stickers you put on the packages. My kids rated your cupcakes better-​tasting than other gourmet cupcakes I’ve purchased in the past. The staff was knowledgable about the products.
My constructive criticism starts with the tables. Why not more? You have a huge amount of dine-​in space and only three tables and it looks sparse and uninviting. I wanted to bring an elderly friend in for a cupcake and coffee, but I’ll pass until that aspect is improved. Your refrigerated display case wasn’t working, so it wouldn’t be fair for me to comment on that. I ordered some «drumstick» cupcakes — very original in the waffle bowl! But the server cautioned me the bowl would get «damp» after a short time. I was purchasing to eat later that evening, and this just didn’t make sense to me.
The staff didn’t seem very enthusiastic. Your prices are higher than your nearest competitor (that I know of) in Canton. Your selection was limited at best and your display space seemed small.
I really want to be a full-​fledged, four-​star fan! But I think you need to improve in order stay in business.