Kim’s Suds and Shears

I left my two dachshunds here for 3 days while I was out of town (unfortunately I couldn’t find someone I knew to care for them), and they LOST one of them! I get a phone call on the day I’m flying home from the manager at the nearby 7-​eleven saying that she found my dog! Thank god for dog tags! And I was fortunate enough that someone did find him and he didn’t get hit by a car, as the location was right on the corner of an intersection!!! As I was on the phone with the 7 – 11 manager, the worker from Kim’s Suds came in and I spoke with her on the phone for a bit, but she barely gave me the time of day, saying that «she had to get back because she was expecting another day care dog.»
According to her, my dog got through their fence in the back– which is terrible because they are a «boarding place», supposedly, it should be their expertise, they should know that the dogs are small and their areas should have been more well contained, on top of that, someone should have been watching them. When I took my pups home, they felt extremely grimey and dirty (moreso than they do when I’ve pick them up from other places in the past), and it seems that they had been peeing on their blanket (which they never do) because it reeked of urine. I wasn’t even offered a discount for them LOSING my dog. I’m never taking my dogs here again for anything, and I suggest you do not either.

Awful! Shaved my Newfoundland without permission.

Friendly staff! I brought my new puppy there and they treated her very well and did what I asked. I will definitely go again.