Electronic Connection

If you need it they have it. But expect to be treated with a complete lack of respect. I’m easy going, but this has to be the worst customer service imaginable. I’m a repeat customer and every time I’m treated with almost disdain for bothering them by shopping here. So if you don’t mind being treated poorly… Otherwise stay away at all costs.

Good products. Incredibly — even comically — rude service. Like so many others, I too walked out the door and went to a Radio Shack a couple miles away. Bought the same product and paid more for it. Well worth the extra expense.

Not willing to help a teenage boy find things for a science project but did a great job of making the same boy feel like an idiot… rude and disinterested in helping customers who don“t know exactly what they want.

I don’t know how they stay in business. The store has been there a long time though. The owners (Husband and Wife) are both rude and not helpful in the least. I haven’t been inside their store in over 10 years and decided to go in and ask about my police scanner. The wife not only told me my scanner was obsolete, but that I was fairly stupid to waste my money on it. I then remembered why I hadn’t been in the store for over 10 years and I walked out the door. I don’t need their attitude and I will never, ever even think of going back there! I only wish the rating system would go less than 1 star and I definitely won’t be back…

Since Radio Shack is no more (R.I.P., you served us well), I think we’ll be making more trips out to the Electronic Connection. It’s a bit of a drive from many places in the Detroit or Ann Arbor area, but worth it at least to ogle everything on the racks.
There’s an even better and wider selection of parts and equipment than Radio Shack had, including CB and ham radio equipment. Though some pieces are more expensive than prices online, that’s what you get for buying local and supporting small businesses. I don’t think I would buy a kit here, since they are marked up a bit, but I was satisfied with the switches and supplies we did get. Also, the staff here seemed more knowledgeable than your average Radio Shack employee, and could help answer questions and direct you to the right parts. You can’t get that online!
I don’t think we’d drive out here every time we needed some more capacitors or LEDs, but for bigger projects or a dig through odds and ends for fun, the Electronic Connection is definitely on the list.

I found the lady working here to extremely rude. If you do not know exactly what you need do not even bother shopping here. I just ordered whatni needed on amazon for half the price.

Yes, there is more to life than Radio Shack. This place has everything the electronics experimenter could ask for at reasonable prices and it’s refreshing to be able to see what you are buying rather than rely on some image on a web site. Those of you who base their review on their experience with the owners need to get a life. These people will treat you exactly as you treat them. If you act like an idiot, expect to be treated like one. If you ask intelligent questions you’ll get helpful answers and most likely the parts you are looking for. This place is definitely a keeper.

I could not help bust out laughing when I stumbled across the many negative reviews of this store, or I should say the couple who owns the store at YP. I’ve read thousands of buyer reviews and I am a «Top Reviewer» at
, Internet’s premier online retailer rating site.
I grew up in an extended family of self-​made business people. Not corporate executives but real business people who create and manage a successful business. I had my own lawn care (with 4-​boys working for me) and a magazine subscrption businesss when I was 12. I was able to retire by age 45. I mention this only so the reader knows I know something about business and working with people.
I stopped at Electronic Connection about four times in 2000. The first time I was delighhtfully surprised as I thought such stores long gone, mostly whiped out by Radio Shack, which used to be a serious Electronics Store, until CEO Toy came along and nearly destroyed the corporation. They got rid of Toy several years ago but Radio Shack has not recovered from him, being now a cell phone store with other stuff.
EC was and is not the stores I knew as a boy. Every town seemed to have a electronics gadget guy with duct taped glasses who ran an electronics shop. Usually they were disorganized places with lots of stuff and an owner who knew a lot.
EC is not such a store. The owners know enough of the lingo to make their long term regular customers happy. For the rest they just wing it and I observed the wife acts like she knows a lot more than she does and the man dazzles novices with mostly a crude, gruff attitude. I thought Ypsilanti CVS and fast food drive by burger joints had the cake on bad attitude until I encountered this pair of man and wife owners. Their employees were appropriate but I they insulted other shoppers so much I felt insulted.
The man was polite enough to me but I’m a 6′ 4 combat veteran. No, my insults came from the wife, who didn’t know what she was talking about. I politely tried to explain, the last time I ever stopped in that store, to her politely she was mistaken about what I wanted and needed. She got rude so I quietly left, never to return. There is no greater slap in the face for a erasible egotist doing the meanie than for the target victim to politely turn on his heel and walk away. If you want to go for the kill, chuckle too. Trust me, this is powerful in Ann Arbor, like a surprise mental nuclear attack.
I thought I might be alone in concluding the store was a clown show (Similar to clown show comic store down the road in Canton, where you always smell liquor on the breath of the woman who owned and ran that shop. EC and that comic store are run like private clubs. There is a core of regular, long term customers and the owners seem to have no use for anyone else. So be it. I dont have to shop there. Fortunately, the best electronics stores are online and much cheaper too. A shop owner must like people and enjoy dealing with them. When you come acorss erascible owners like EC owners, usually its because they dont really like people. I knew a couple like them once who owned a restuarant. They were alcoholics and their core customers they treated well were fellow members of a large Eagle’s (Dinking) Club.
If you are not a regular customer already, you might want to have a nice day and skip this store.
Warning, parking is inconvenient. Park in back and find your way to the entrance door in front.

Tremendous assortment of electronic wares but the owners don’t suffer fools. If you are seriously looking for anything electronics; components, switches, led’s caps, etc. then this IS the place. Nothing like Radio Shack (primarily idiots) this place caters to the cognoscenti but they’ll let dummies in too, just don’t let ‘em know you are stupid and if you are pleasant, they will help you. Closed Wednesday and Sunday. The owners are cat lovers too. Very nice people, Bernie and Rose.

If you are looking for a RC car your looking in the wrong place. But if you need a triple diffused npn transistor, or a SPDT momentary switch and can’t wait for digikey to mail it to you then this is your place.

If you’re the type that loves to play around with electronics, then this is the place to visit in the western suburbs of Detroit. You name it; they have it. From large ticket items like CB radios, scanners, and stereos, down to small connectors, transistors, and coax cable. They have a much larger inventory than any Radio Shack store ever thought of.
The Electronic Connection has been in business at this location for well over 30 years. They are family owned, and have a knowledgeable sales staff. I strongly recommend them over Radio Shack any day of the week.

Wow, no one has reviewed this place yet? Okay, well, welcome to the rest of the internet, Unilocal.These guys have an extensive selection of parts, which is nice if you’re an avid electrical hobbyist. I imagine that the owner/​manger of this place is also an electrical enthusiast who happens to be tired of dealing with customers who don’t know a resistor from a capacitor.
Rudest service I’ve ever received. Don’t forget — no returns, even if they sold you the wrong part and it’s still in its packaging. This place sucks.