Baskin-Robbins

I ordered a cake online, when I showed up to pick it up it looked NOTHING like the cake I ordered. I ordered a beautiful green cake with ten flowers and I got an ugly pink one with what looked like a few roses and generic icing design. The writing wasn’t very impressive either. They did get the ice cream and cake right and it did taste good. This will be the last time I buy a $ 35 cake from this place. This must be why they make you pay up front. I should’ve known better but I wanted to go to a store by my house to help out a local business.

I have been going to the Westland Baskin Robbins for some time now and never had any problems until the last few visits. But today will be my last time going there I go in there to purchase their 2 quarts for $ 9.99 for my husband and I when I do go. The last 2 times the owner hassled me on the price. One time had me pay $ 12 and the other time $ 11. Today he rings it up and says it’s $ 10.99. I finally question him saying his sign clearly says $ 9.99. He said it’s tax. Now unless something has changed, Michigan’s sales tax is 6%. 6% of $ 9.99 is $ 10.59. I get that it’s pocket change, but it’s the principal of the matter and it adds up. My receipt also shows $ 0.00 for tax. I will be going to a different location from now on.

I ordered an ice cream birthday cake online. THE CAKE I PICKED UP LOOKS NOTHING LIKE THE PICTURE. This is the saddest excuse of a professionally decorated cake that I have ever seen. The writing is sloppy and crooked. Oh, no purple icing? ok, brown is close I guess. NOT! I am thoroughly disgusted that I paid $ 30 for this cake and I am embarrassed that I have to serve it. No wonder they make you pre-​pay online.