Burntwood Tavern

My first experience was amazing. The female bartender asked my name and then from there everyone called me by my first name. Amazing. Went back the next night. I had a male bartender he asked me for my drink order and never came back to take my food order. I waited 25 minutes. I guess he was more interested in the 4 women at the other end of the bar. Never going back!

Great first experience here. Steve was our server. He was attentive, courteous and brought our «extras» timely.
We had the tuna nachos, calamari and salmon BLT. All were good, especially the nachos. Well done, guys.
A nice touch was the bar manager bringing over two flutes of champagne because Steve relayed to him that we were here to celebrate a special occasion.
The red zin and Simi chardonnay were great. Their Moscow mule is nice a strong, though they could improve with non-​lined copper mugs and adding mint — just my preference.

My first experience was great! Great food and service. The second time I was there we waited for 30 min. and didn’t get waited on-​we left. Decided to try it a third time and had ok service, but when my meal came (the same one I ordered the first time), the pumpkin ravioli (5 ravioli) had no sauce on it! When I spoke to the waiter about it he went to the kitchen and they sent out heated butter to pour on it!
The meal cost $ 18 and I was hungry after! I would rather go to McDonalds, which I really deplore!

My husband and I caught an early dinner tonight at Burntwood. Service was excellent, Katie, our waitress was great. Happy Hour specials included half price apps, so we started with pot stickers and blackened shrimp tacos. Pot stickers wrap was very thick, and the filling had a weird, unpleasant flavor. Shrimp tacos were excellent, and our waitress offered to put the aioli on the side when we inquired about spice level. She also removed the pot stickers from our bill just because she noticed we hadn’t eaten them, even though we didn’t mention anything. I had the chicken Madeira, the sauce was great, but the «crispy potatoes» (baked potatoes squashed flat and then deep fried) had no seasoning, and we’re very boring. I had to request salt and pepper to salvage them. Husband had the catch of the day, artic char, with «lemon» buerre blanc, which was very bland. Paired with the crispy potatoes, and underseasoned veg, his dish was pretty disappointing. Oh, and FYI, the house salad is mostly arugula, with goat cheese, tomatoes, and red onions, not exactly what I was expecting, and not everyone’s (ie my husband’s) cup of tea. Don’t think we’ll be back, the 3^rd star in this review is for Katie, she was awesome.

Once again fantastic they made my son feel special for his birthday. Chef Brent made us the up and coming crawfish cakes that will premier January 19 !!! Mind you im not one for crawfish but holy cow they were so delicious blew me out of the water. I recommend them … Our server Sean was so funny and social he took his time with us and get to know us we got to know him. I havent met a server i didnt like so far. Guys Go to Burntwood Tavern tour gonna love it !!! Once again thank you Chef Brent and our server Sean

4^th time visited since they opened. I try something new each time. This visit was the Fish and chips. Great ! Large serving very tender. Previous visits, I have had the burgers and steaks. All good. Best of all they long poor on the drinks. You get your money’s worth.

The new atmosphere vs the old Champps is very inviting. Very nice remodeling effort all the way around. The Wait staff is friendly, prompt, and overall very very good. Just don’t eat anything… The Lobster Bisque was curdled and gelatinous and had to be the absolute worst soup ever. Taste was especially bad. The Chicken sandwiches had to be prepared with some pre-​cooked meat or something. The chick was flat, dense, and rubbery. It was not fresh. The only think fresh on the Burntwood Burger was the fried egg on top. Like chicken the burger seemed to be pre-​made as it was flat and not savory at all as a fresh-​made burger should be. My wife and I eat all over town and were really looking forward to this new venue at Crocker. Everything about the restaurant was great… except the food which was way below any standard.

Thursday night … poor service + mediocre food + expensive = NOT going back.
Service was incredibly slow. Took forever for the server to come to the table, even longer for him to come back with our drinks, and even longer than that for our food. Never even asked if we wanted refills, and actually took our appetizer off the table without asking if we were done. Main courses were blah. With all of the other great options at Crocker Park, would recommend going somewhere else.

I was notified that I reviewed the wrong restaurant. True.

This was the first time ever eating at Burntwood Tavern. It was delightful. We were quickly seated and had a very friendly and attentive waitress, Rhonda. We ordered drinks, Citrus and Cucumber. They were delicious. We ordered the tater tots and those were really good as well. The chicken flatbread with avocado is a must try! So good! The atmosphere was cozy, warm, and elegant. I really enjoyed my dining experience here and would recommend this place to anyone. We will definitely be back! Ask for Rhonda’s section; she was amazing!

First time eating at a Burntwood Tavern and the experience was very pleasant. Came in on a Tuesday evening and the place wasn’t too crowded, but they definitely had good business.
Started the meal with a field greens salad. Very basic salad, but had good flavor and was portioned well. For my entrée I ordered the salmon, which was delicious! The smokiness from the cedar plank was present and all the seasonings were spot on.
In terms of the service, I’d say it was pretty average. Our waitress was very nice and answered our questions. However for the restaurant being relatively slow, I think the servers could have done a better job at checking in on guest’s drink levels.
Overall, a good experience and we will definitely be back.

Great bar and restaurant that occupies where champps was at crocker park.
Sat at the bar on a Saturday afternoon. Fantastic and friendly bartenders waited on us almost immediately. Their happy hour specials were outstanding. Half off all appetizers, five dollar signature cocktails and specials on bottles of beer.
The campfire martini was awesome, especially with toasted marshmallows that accompanied the drink. We ordered two appetizers. My wife had the prime rib chili. It had huge chunks of prime rib in it. Great dish.
The tavern chips were equally as good topped with gorgonzola, bacon and scallions.
Would definitely recommend this tavern to anyone.

We had a great server. The food was brought to the table quickly and everyone loved their entrée. We will return. It is an easy spot to grab a bite and or drink before or after a movie at the Regal in Crocker Park.

Decent vegetarian options… black bean wheat wrap was one of the better veggie wraps I have had at a restraunt. Sweet potato fries, good– but sweet potato fries are hard to mess up. My boyfriend ordered the salmon wrap and said that the salmon must have been frozen and the flavor needed to be masked.
Although the band was decent, it was extremely too loud if you were sitting in the bar area… Not the best venue for live music.
Drinks specials were great. I enjoyed the campfire martini for dessert!
I would go back.

I feel like this place is trying to rely on the name to get established at this location. I’ve received better service at a TGIFridays. I understand this is a new location but I don’t think anyone in this place that I dealt with tonight was trained on service. The three different servers that came to my table were just as rude as each other. I felt like I was at Dicks Last Resort. The server made the assumption we were done with our food and took it off the table before we were finished. Failed to even ask if we were finished or if she could take the plates. The last time I checked, if I still have food on my plate the chances are pretty good I’m not done with it.
The food was not comparable to anything else in Crocker Park and I don’t mean that in a good way. The calamari was barely cooked and to top it off they serve it in a brown paper bag? The humus platter looked like it was put together by a line cook at McDonalds. Completely dissatisfied with the entire experience. I hate to bash the place but step your game up, especially at a higher end location.
To top it off they crammed a three piece band into a corner which eliminated at least a dozen chairs from the bar because of how loud they were. The music was good but not practical to say the least. I feel like management fumbled with this place and I would not return. Especially with the other options within walking distance. Only thing I could think of would be to send your staff (kitchen and servers) over to your Brecksville location for training. I’ve always had a pleasant experience over there.
Again, I hate to bash this hard but if you don’t know then you can’t fix it.

Yesterday was Veteran’s Day and Burntwood Tavern offered free entrees to Vets. Not a «select menu» but ANY entrée. This was one of the most generous specials I have ever seen because this place is pretty upscale. They were pretty busy because of this, so I made a reservation in advance. I was seated with my family at my reservation time and immediately taken care of. I noticed the servers we very busy and the manager was also actively engaged with the customers. They had complete control of the traffic at their restaurant.
Our food came out in less than 15 minutes, these guys were on top of the crowd. I had the Salmon BLT and my husband had the Asiago Chicken. My 2 year-​old son had the Grilled Cheese. The kids menu very fairly priced, $ 5 for everything. Which is great when you wonder if you’re kid will even eat his dinner that day. We were all pleased with our dinners, my Salmon BLT had an awesome taste to it.
We also had the dessert cups, which I recommend. They are $ 2.50 and a nice little cap to your dinner experience. Our bill was $ 10 because of the generosity to this restaurant to Veterans. Keep up the great work!

Burntwood tavern is a new addition to the crocker park restaurants. The bar area has the tv and the seating area has impressive chandeliers to appreciate. The service is fast and friendly. They have a kids menu. The margaritas were standard fare but strong. The smoked chicken quesadilla was good and the madera chicken was tender and perfectly cooked. The menu is extensive. The prices are reasonable. Overall we were happy when we left. Will i come back… sure. Is this because i would like to order the same food again… not so sure.

I stopped in for a bite to eat after shopping and loved this place! The food and drinks were excellent. I ordered two cocktails and had the margarita flatbread. The presentation was great and the service was fast. My bartender was Nina and she was very helpful with my selection. She also kept good conversation and awareness to my needs. I will be back soon.

Very good overall. Wasn’t a fan if the pot stickers but that’s not surprising. Enjoyed my burger a lot. Fries were good but nothing special. Have cool mini mug desserts that were tasty and a nice portion. Definitely coming back.

We will return again, again and again.
Stopped in for dinner on a Wednesday evening, requested a table close to a TV so we could watch the Cavs game. The hostess was friendly and quick to find us the perfect table.
The décor in this place is amazing! Their light fixtures are beautiful, the ambiance was great, the bar was huge, there’s great outdoor seating.
Our server, Jenn H., was amazing! Super friendly, knowledgeable, very professional and just a sweet individual. We will definitely always be requesting for her next time we stop in.
We ordered a few drinks, their house wine is actually pretty good which is easy on the wallet. We also started with two appetizers, the zucchini fries and the tavern chips. Both really delicious! Side note, if you do not like blue cheese then skip the tavern chips since they are made with Gorgonzola cheese, but I thought they were delicious.
Now let me tell you about our mouthwatering entrees! I had the house salad, which was the best house salad I’ve ever had! The dressing was sweeter and super light and delicious. My guy ordered the smoked chicken quesadilla, amazing! So smokey and delicious. One girl ordered the caesar salad and it was a HUGE portion for only 6 $. And the last girl ordered the salmon, lets talk about how amazing this cedar salmon was. She wanted to order seconds that’s how good it was.
All in all, you really need to try this place. The service was amazing, the décor is out of this world, the drinks were delicious and the food was mouthwatering!