Love At Second Sight

Stopped by and ended finding a shirt I had been eyeing online so I’d say it was a success :) very nice options with good brands. Not a lot of shoes or bags. Definitely worth checking out if you like free people, jcrew, Vince, or ag jeans, lots of those options. Some higher end items too like lv and Chanel. Good price on some rag and bones boots, would have bought if I didn’t own. Haven’t sold anything yet but they pay 30% of selling price which is a lot better than competing stores.

I would give this boutique a zero if I could. I went in with my daughter today and they had some of the worst service I have ever seen. We entered with several bags of her clothing and jewelry (all high end and lightly worn). The lady took a look at what we brought in while my daughter browsed the store. After 10 minutes or so she called us back to the table and said that unfortunately she wasn’t able to accept anything. We asked why and she said that some brands sell better than others in the store. The way that she went about everything was extremely rude and quite snooty. She acted as if the store was too good for my daughters clothes. However, when we browsed around there were brands that are less known than the ones my daughter brought in. Overall, the service was HORRIBLE. The owners need to rethink who they hire because those are the people that represent their business. We will definitely be telling our friends and family to avoid this store as we had a terrible experience.

Great finds with awesome prices. Variety of casual clothes with some evening wear. Excellent service! Thanks girls

Horrible service. Today I decided to check out this store but I wish I hadn’t even bother. The girl didn’t greet me at all. She constantly left the front register to talk to other co worker in back about things happened at school to her. I kept looking around at clothes for another 25 minutes. She would walk around the back but never asked me if I wanted to try anything on or if I needed help. Instead the two co workers kept talking to each other regarding date she had with guy. I passed by both girls again waiting for some assistance but they didn’t offer any help or look at me. Didn’t hired high school students unless you want bad service.

The staff here is not friendly. Rather snooty actually. I much prefer Filmore and Fifth in Westlake for second hand high end clothing

Love this place! The clothes are always a steal, amazing quality name brands, and so much selection. I’ve bought almost every pair of jeans I own from here! I have even sold back my used clothes here and loooove getting store credit. But the best part is how amazingly friendly the staff is!!! I always feel welcome, like I’m a friend of theirs :) seriously worth your time to stop by to shop or sell. My favorite consignment in the whole LA area!

I like this store because they offer good pricing on name brand clothing. However the issue i have with this store is how hard it is to get them to buy good clothes!!! They are SO picky yet if you look through the racks there are some old worn clothes that i can’t believe was even bought! I’ve taken nice name brand clothing barely worn and i was told the” Sorry we can’t buy ANYTHING” Uhm wow! They definitely need better qualified people working there who know what good clothing is!

I am a big fan of resale stores. Today I wanted them to sell several beautiful articles of upscale clothing from my wardrobe. However Danielle explained that my style does not sell at her store. I appreciate her honesty and I’m not at the least bit insulted or offended. Since I have been shopping here for many years, I mentioned concerns of some Unilocal reviewers. She has assured me that personnel issues have been resolved (and some replaced). She is very sincere & takes pride in pleasing her new and long term customers. She is confident that customers will surely be happy & want to return. I encourage all to give this awesome store a try.

They have a great selection and prices are good. I have bought a handful of items here. I go in every now and then (its by my work) to see the selection. Sometimes there’s good stuff, sometimes not. It just depends. Although I did try to sell something to them one time — a Spanish Lace dress I originally purchased for $ 300 by Nightcap (great condition, worn once). The clerk helping me was a little rude and inexperienced, she offered me a measly $ 18. Thank God I declined and sold it on Ebay instead (I made $ 200). Great for purchasing, but don’t expect to get much for your clothes, even if they are quality.

I have found some really nice items here and the store is clean and well maintained. I’ve sold a few things too… always a pleasant shopping experience. I can’t wait to check and see what’s new!

So this is a great go to place. Owner and staff so welcoming, helpful. The quality of clothing is top notch. Having lost a goodly amount of weight, I have been able to replace the basics and extras in my wardrobe and it’s evolved to the point where there’s nary a Chico’s staple to be found in my cliset. now «Love» prevails! Love this place.

I have been to this shop quite a few times and almost always walk out with a bag filled with something interesting, cool and unique. Valentine’s Day 2015 was no exception. I bought a brand new with tags ($ 108.00) Free People top for $ 18!!! What? Yes, you read that right! I also bought an Aubrey see-​through dress/​top with a light delicate floral pattern for $ 21 and it is SO adorable.
When I go there, I look through every single rack, including a wide variety of shoes, so I take my time. You just never know what delectable unique item of clothing might be on these racks, so when you go, take your time!
When I walked in on Valentine’s Day, I heard a sweet genuine sounding voice greet me at the door. This girl, Caitie, will make your shopping experience even more fun because she is so bubbly and fun herself! Another girl, Linoria, was also very pleasant. Great customer service is so hard to find, especially in small boutiques, so I appreciate it very much, and trust me, you will too!
Happy Shopping!

I went to this place for the consignment offer I found through Unilocal.
I had two large Juicy Couture bags full of lightly worn clothes, still in very good condition. Initially I decided to only bring in a few pieces (2 brand new True Religion jeans, three little black dresses, etc.) to test the waters. The sales lady was snobby as soon as I walked in. While I browsed as I waited for my clothes to be reviewed, I noticed that the clothing there was much, much more «worn» than mine so I felt good about the possible outcome. However, after about 5 mins the woman told me they were «not interested in any» of my items. When I asked about why, including the 2 ((new)) True Religion jeans she said that the jeans had small holes at the bottom of the leg. I didn’t have the heart to tell her that is what True Religion jeans are known for! (the rugged look, accents torn jean, etc.) not to mention that is how I bought them at full retail price. In any case, I will not be returning. Not only was it disappointing to see their clothing resembles more of a swap-​meet than a boutique, unfortunately the staff is rude.

I don’t usually write reviews, but this time I really need to! I went into this store yesterday with very nice clothes, several with the tags still on them (Nordstrom, Sugar, etc.). . so many that I had to take 2 trips to my car. The clerk told me to look around and she’d go through them. When I was done shopping, she said that there were only 4 items she could keep. What?!
This girl was so young, and not well dressed or well put together. And she’s making the choice of what to keep?!
Also, as I was shopping through their clothes, many of them were not nice quality, and were waaaay too worn to have been considered, but they were hanging there. And she refuses to take nice quality clothes? Her reason? «Well, we’ve found that certain brands don’t sell well.»
A couple of things (actually, a few things!): First, perhaps the owner would use better judgment than the clerks do. Second, the clerk saying that there are «brands» that haven’t sold well for them is clearly just an excuse they use. Before a woman even notices a brand, they notice whether it’s a good looking piece and good addition to their wardrobe. Third, if this store wants return customers, they really need to accommodate the ones who come in! I did purchase a couple of items, but I will never go back again!
Lastly, I would suggest that management train their staff to greet customers and be a bit more friendly. I had to look for someone — she was sitting there behind the desk, which is concealed behind product. And once I explained that I wanted to consign some clothes, she basically said: «fine». When I came back with an armful, I stood there, not knowing what to do with them. Then she said «Oh». Then I go out for another armful, and when I return, she is just sitting down at the desk again. Again, What?!

I can’t believe I didn’t discover this place sooner! When I walked in, I knew I was home… surrounded by really great designer clothes at incredible prices! Love the variety of accessories and the girls who work there were super cute and friendly! I nabbed a pair of Fendi sunglasses at checkout as a spontaneous purchase and they are gorgeous! Yes, I love a good deal; but a good deal that is quality… well, that is truly satisfying. I’m hooked!

It was a little hot and quiet in the store. The employees didn’t seem like they truly wanted to be at work. I did feel a little uncomfortable and didn’t want to stay too long.
They do have a fairly good selection of clothing and I had bought a Free People flowy tank top for $ 15 bucks, after checking-​in and and receiving the 20%off…it was $ 15.
I could possibly come back — thoroughly will depend on what’s posted on their social media sites. I love seeing the stuff go on Facebook.

Cute, upscale and trendy. They bought a bunch of my outfits, and offered me $ 55 (although I saw her write something on a piece of paper about how she’d sell the items for $ 180 total). Lots of cute shoes, purses and accessories, too. I didn’t buy anything while there, but I’d definitely give it another try when I’m in the area again. It’s kind of like a hidden gem, because I’d never heard of it until I was referred, and I’d passed by it before and didn’t really know what it was.

Absolutely my go-​to little gem. This store is amazing! All the staff is so friendly and accommodating, immediately greet me and get me a room right when they see that i am holding something. The clothes are all great, awesome brands and they are always on trend, never miss a beat.
The atmosphere is beyond fabulous. So chic. Top of the list for me and my girlfriends.
Highly recommend!

All the reviews are spot on. I live close by, so it’s nice to stop and at get something fun for so little. I have some great items included in my wardrobe. It is a stylish store, and well organized. I am used to Anthropologie prices.
I do agree on the staff being a little hot/​cold. I brought my sister in law, and she was totally put off by how unfriendly they were. I said, «yes, but who cares, the clothes are cute». Other days I haven been in and they were really nice. Maybe there is just one unfriendly person and if you head in on that day it makes for a bad review?
Sometimes I do stop by without make-​up and in yoga pants. They need not judge us based on how were are dressed. Plus there are 5M homes up the street, they should treat each of us like their best customer. It is TO, and it’s right next door to the Just do it Center, so we are probably not going to look amazing when we come shopping there. I may have 30 min to spare on my way to TJs.
Regardless, it’s my new favorite place in town and I have told many of my friends about it. I just hope they are treated nicely when they get there!
If they work on being consistently friendly to the local clients, I believe the sales will increase.

I don’t know if I just looked like a disgusting hobo this day or if I smelled bad or something but the staff here was not very nice to me. You’re a second hand store, there is no hierarchy here, everyone is looking for a deal. Also, I work in the fashion industry so it’s bizarre to me when retail people who are fresh out of high school act like they know everything and talk to down to me about designers (I’ve worked with most of the designers you idolize my young little foolish fashion fawn).
The store is also hella small. I may try to give it another go sometime soon, we’ll see. I’m all about a second chance. If my second experience is better I will update my experience on here, but in the mean time… blehhhh @ the staff.