Lan Su DMD PhD Oral Pathology

Dr. Su is the 2^nd oral pathologist and 3^rd dentist that I’ve seen trying to find an answer to a constant painful condition. Along with the previous dentists, four MDs could also not correctly diagnose me. Dr. Su carefully listened and took a detailed history, and within an hour had a potential diagnosis, a treatment plan, and a follow-​up appointment. Within days, I felt immensely better and weeks later, I am almost completely recovered. Thank you, Dr. Su!

I live in New York, but am in Westlake every 6 months or so to visit family. I’ve been suffering from severe jaw pain for several years now, and got a recommendation from a family friend (who is a dentist) to see Dr. Su the last time I was out in CA. I have to say, after struggling with how increasingly impersonal medical care has become, visiting Dr. Su’s office was a breath of fresh air. The receptionist was both competent and welcoming, while Dr. Su herself was professional and kind. She spent nearly 1hr+ with me taking my history and listening to the extensive work-​up I’ve gotten at 3 other places. At the end of the appointment, she had given me a number of useful tips (both medical and lifestyle related) to help alleviate my pain – and even helped me see how the headaches I’d been getting were all because of my TMJ issues.
I will definitely follow up with her when I’m next out in CA – it has been 2 months and my headaches and jaw pain are better than they have been in years. I really cannot recommend her services enough!

I have been treated for oral lichen planus for three years by Dr. Su. She has been extremely attentive and responsive to my condition. My entire mouth was so ulcerated when I first saw her that eating was extremely painful. She was able to prescribe medications and treatments to get the condition under control. Her knowledge and care is exceptional. I am so fortunate that she comes to Orange County twice a month. However, I have driven the 76 miles to her office in Westlake Village three times. She is worth the drive! She is amazingly knowledgeable.

I had a biopsy done by an oral surgeon and was diagnosed with Lichonplanis, which in my case causes ulcers on my tongue. He tried several treatments, but they didn’t work, so he referred me to Dr. Su. It was the best thing that happened. It took Dr​.Su. a few tries with different prescriptions I had compounded, but she found a combination of medications that worked for me. I’m very relieved because the open sores on my tongue were extremely painful.
One of the previous reviews talked about an insurance issue. I have Blue Cross PPO and haven’t had any problems getting reimbursed.
Dr. Su is very friendly and patient. My husband and I have tons of questions and she always takes the time to explain everything.
I have told lots of people about how grateful I am the the surgeon referred me to Dr. Su. I even went back to thank him and brought him fresh baked chocolate chips cookies, to show my appreciation. It takes me over½ to get to her office, but well worth the time.

I have had a most positive experience with Dr. Su. My dentist referred me to her, stating that we are most fortunate to have a physician of her expertise and caliber in our community. I now totally agree! Dr. Su is highly esteemed in the medical community and by her colleagues in the field and her patients. My dentist found a suspicious area in my mouth and Dr. Su did a thorough examination and immediately treated me with a medication which improved the condition in a short time. Initially, I was very fearful and Dr. Su alleviated my fears with a proactive and thoroughly professional approach. I have continued to see Dr. Su every three months and she continues to give me excellent care. She is very personable and caring and takes time to completely examine the area of concern each time. Dr. Su asks about any changes in my medical history and addresses any changes and asks questions. She has even offered excellent advice for ongoing sleep issues. She consistently demonstrates genuine concern and explains her every move during the examination. I place my complete confidence in Dr. Su’s expertise and professionalism and am very grateful to be her patient! I consider her to be the very best doctor I have encountered. She is an extraordinary specialist and an extremely compassionate doctor and person.

Worst Customer Care experience. This doctor not only scared the crap out of my husband about his condition but also ripped us off. As we were referred to this doctor by or dentist we thought it would be someone we would be comfortable with but we guessed wrong. When my husband came home and told me about his experience and how much they charged I knew something was not right. She charged him $ 425 dollars for a consolation and another $ 65 dollars to take 2 pictures of his mouth with a basic point and shoot camera. After getting a second opinion and only spending $ 95 dollars for a consolation else where (which was covered by insurance). I called the office to get a better understanding of the charge and the receptions could only tell me how the doctor is a prestige doctor and only provides quality work. REALLY!!! All she did was a consolation!!! She also told my husband that he might have cancer and the he would need to have a biopsy to rule anything out. The Biopsy would cost another $ 1700!!! This doctor does not take any insurance but instead charges you upfront and says they will submit a claim to the insurance to see if they will cover the cost. Of course they won’t if you are not list in any networks!!! I guess if you are loaded with a money tree and will take anyone’s opinion go here. Otherwise stay far away as they are not upfront or honest! The doctor also has no bed side manner when it comes to making there patient feel like they are in good hands.

What a an overpriced waste of money for nothing. I should have been wary when this office is in an obscure business center and not a medical/​dental building. I should have walked out when the client ahead of me complained about the excessive charges for an appointment. The receptionist wanted information on payment and my credit card before I even go to see the «doctor» who charged me $ 565.00 for around 20 minutes of looking at my painful tooth without any treatment. She also misdiagnosised my pain problem as trigeminal neurolgia when another pain dentist later only charged me $ 100 and found a high point on a crown (where the pain was localized) and shaved the crown removing the pain. Dr. Su spent the first 30 minutes of the consultation expaining that she charges more than a neurosurgeon MD per hour to pay for her teducation and expensive decorated office. Hello??? Instead of wasting $ 565 for nothing, enjoy a weekend trip to Mexido or some other extravagance