Kay’s Nails

I WAS a customer here for over 15 years but will never come back again. They’ve always done pretty crappy, mediocre work but I continued to go because I live down the street and it’s convenient.
I came in when I was in a hurry on Saturday morning and asked if they could touch up a couple nails really quick. The technician told me yes but had a major attitude and was rude to me. After she put on a clear coat and then left me waiting for her for 10 minutes, I told her I had to leave. She said «Fine you go!» So I did!
When I came in tonight to complain about their poor customer service to the manager, he was reluctant to speak with me and answered his cell phone right in the middle of our conversation without even excusing himself. Meanwhile, the technician was right there trying to shout over me in Vietnamese. At that point, I told them to give me my money back for a gift card I had recently purchased because I would not be coming back.
I’ll be going to Lily’s Nail down the street from now on. I’m not going to continue to give my money to a business that does poor work and doesn’t care about their customers!

Came in for the first time today — everyone was warm and friendly. My nail technician (I believe it was Ken) did a wonderful job, just what I was looking for. Will definitely be back! :)

Super Clean. Super nice folks and very clean. I made an appointment the same day and they were able to do my gel manicure during my lunch break and I made it back on time with lovely nails. Thanks!

Love their spa pedicures! Reasonable pricing, very clean (especially love the disposable liners for the pedicure basins), hot stone massage included. Mani/Pedi’s include a neck, arm, & hand massage! Pedicure’s last as well.

I’ve been here twice for pedicures and both experiences were top notch! My technician spent a full hour on my feet both times!

I came here for a shellac manicure and regular pedicure. I chose a color (that was supposed to be matching) and when I saw the color in the bottle, I noticed that it looked nothing like the color I chose. I mentioned this to the girl, so I picked out a different color. The shellac manicure was done first and I was happy with the color. Another person in the salon then did my pedicure and I noticed that the two colors did not match AT ALL. One color was hot pink and the other was coral. I was really unhappy with this and the people in the salon tried to tell me that they did match (and they clearly didn’t). Finally, I just asked them to change the pedicure color. I left the salon satisfied, but also very confused why the people in the salon were trying to tell me that they matched. When I left, I also noticed that a small piece of fuzz was dried into my shellac manicure. Overall, the salon was good, but not great.

I walked in to get a pink and white full set and a color change on my feet and was very happy that I found this place! They did such a great job and their prices were fair. The owner did a great job on my acrylics and even showed me the different powders he had so I could try them next time. Will definitely be back!

If you are more concerned about consistency and longevity of your manicure and pedicure at a great price than your surroundings, then this is the place for you. My manicures and pedicures last, the service is great, hygiene is important, the extra massage and hot stones are definite bonuses. I have been coming here for the last three years and always leave happy. Ken and his crew are great!

I got a gel fill here in August 2010 and the next day I had a brown dot on my right hand… two days later it was swelling up my arm and I had to be rushed to the hospital for MRSA and was told that had I gotten there any later, I would have lost my hand. Hopefully, this place has become much more sanitary. I have been getting my nails done for 20 years and this was the only time I had such an experience.

Moved to the area about a year ago and it took me quite some time to find a nail salon I like — well in Kay’s Salon I found the place! Maybe it is not the most modern or hip place in the area, but it is clean and the service, quality, and price are great. Jen, who did my nails on both occasions I went there does an outstanding job. My 7year old had Le who also did a wonderful job and made my daughter feel very special — each and every nail was tended to with a smile :). Hope both ladies stay there for a long time :) …

Ill cut to the chase on this one, this place is currently ranked as the worst place I have been to get my nails done. I have gone twice to give them a second chance because not all nail techs are the same, but the service was terrible. The women who shaped my nails both time just left this haphazard and with no discernible shape. The paint on my nails on both occasions was terribly done. Some sides of nails even lacked paint! I asked the nail tech five times, seriously five to get the sides and she said «okay.» and at no point fixed it. On the sixth time of attempting to ask I just paid them, went home and repainted my nails myself.

It wasn’t busy at all when we went, so my friend and I got attended to right when we walked in. The ladies were nice, so service gets 4 stars. My nails could’ve been painted better — nail polish doesn’t go all the way to my cuticle, and they should’ve done another coat. So product gets 2 stars. They do have a great selection of polishes (essie and OPI). $ 29 for spa mani & pedi. I would go back, but make sure they do a better paint job.

Wonderful service. Lovely ladies. They helped me right away and did a great job. I will definitely be back. I have been getting my nails done here since high school. Always good service.

This was my second time here. I was not pleased the first time… but went back to give them a second shot! The lady who did my manicure did a great job. The pedicure not so much… As soon as she finished doing my toes, the manager/​owner made her rush me out of my chair and told me that I was good to go and all dry, so they could hurry and put someone else where I was sitting (person waited a total of 2 minutes) When I got home, my toes were a mess!!! They were not dry AT ALL. So disappointed … I don’t even want to go back and have them fix it! I did it myself! Would never go back to this place again!

Gel french tips are supposed to be highly durable and mine usually last just under 3 weeks. This place however skimped on the product and lost all my future business. Rather than open new bottles, they insisted on diluting and using several bottles that were nearly empty. The result looked okay at the time, but the finish started chipping on day 4… DAY 4! Won’t be going back.

Wonderful place! First time I’ve been here. Loved the plastic inserts for the pedi-spa’s, makes it extra hygenic. The girl that did my feet did a fantastic job, especially on the foot massage! She found a particularly tender part I didn’t even know was there and worked out the knot. Great color selection. I’ll be sure and go back! Pricing was exceptional for the service (normal pedi price, with over the top service).

My second time back and once again… great job. I enjoy coming here. They have a great nail color selection (Essie included), clean environment, friendly service, fair prices, and overall they do good work. And I love that they use a buffing machine for my calluses instead of the standard pumice stone (that doesn’t do nearly a good job at smoothing).

This salon is clean and well-​priced. I’m tough on my nails so manicures never last long for me but this one is on its 6^th day and still looks great… for $ 15 dollars! After a disastrous $ 100 manicure/​pedicure at The Four Seasons that looked terrible and didn’t last, I would suggest you go to Kay’s instead and then use the savings at the sushi bar next door.

Very impressed with this place. Pedicure bowls have disposable plastic inserts for extra hygiene. They also use a tool for power sanding and buffing of feet and calluses. Not just the rough stone with a couple pass throughs. These ladies put their best work forward and the pedicure lasts. They are very nice and willing to do the mani and pedi at the same time. It’s in a good strip mall near other stores and restaurants and easily found. This is my second time back in the last couple weeks. I tried 3 other salons and was not impressed. This is my new nail spot! Btw-​they give a neck massage with the mani. Callus treatment is only $ 6 additional. Very affordable place with great service. Pedi chairs are great. 7 nail stations and 6 pedi stations.

This nail salon was quite nice. The interior needs some major updating but you can’t beat a decent-​quality mani/​pedi for $ 25. I’ll definitely be back!