The Grassmere Inn

A few years ago I volunteered to be of help w/​the reservations at this establishment
unfortunately whose workings daily management + running of the Inn were very haphazard and unprofessional. The owner (P. Kaplan) is disrespectful, unappreciative and unfortunately sloppy in all facets of this Inn. Smelly dirty rooms, Dis[organized papers in the office strewn all over w/​no logic or established proper professional management of the everyday affairs. The majority of the staff comes + goes + the majority consists of non English speaking immigrants who are happy to have any job. The owner falsely accused of ‘trashing the room’ when utmost care was taken.
Sorry to say. The truth must be told.

LOVE staying here! I stayed here about a year ago and came back because I really enjoyed my stay! There were many new room improvements since my last stay! The owner is very kind as well! The inn is basically in town so you could walk to town easily and enjoy Westhampton. It is also close to the beach which is perfect! I will be coming back again soon!

While working in the hamptons during a snow storm I stayed here instead of trying to drive home and its was great. The accommodations were outstanding and owners went above and beyond what I expected. I would absolutely recommend this place to anyone looking to stay in the Hamptons. I’ll be back…

Updating our previous review —
Peter, the proprietor, continues maintenance and improvements on this glorious, aged Victorian property on Beach Lane a block from downtown Westhampton Beach.
The beach passes to Rogers Beach, an amenity of our stay here otherwise accessible only to locals, are well worth the price of admission.
We’ve made it a habit to come here whenever we can, and hope to continue to do so!

Enjoyed my stay here. Quaint New England style, clean rooms. Convenient location, short walking distance to the town of West Hampton. Staff is incredibly friendly and accommodating. Cannot wait to come back!

Great location. Very friendly staff. We really enjoyed our stay. Peter, the innkeeper was very helpful with great recommendations on where to eat or visit. Breakfast on the patio was wonderful. Very relaxing. The room was clean and served it purpose. I would highly recommend if visiting the area for a few days.

Stayed here one night and it was awful. Payed $ 480.00 for one night for a tiny room with Twin beds. There were no glasses in the bathroom and one bed did not even have a top sheet and the other was missing the lining of the comforter. The owner was very unpleasant when we complained and we left without having breakfast as we were in such a hurry to get out of there. All in all it was a rip off and would not recommend the place to anyone.

I reserved a room at this Inn with the plans of taking a rest near the beach before picking my Daughter from collage two days later. Then plans changed and needed to pick her up on the day we had reservation, couldn’t leave my daughter at collage so a week before I was to stay I emailed and called no answer back then I get this MASS email to every client with thier phone numbers saying he would give me credit for anytime before May 22 or after ⁹⁄₁₁. after calling the Inn several times I got a call from Peter the owner he spoke for 5 minutes was not willing to hear my side of the story kept saying how he didn’t want to hear how someone’s family member DIED or any other concern which he repeated for five minutes ! When he was done I had to raise my voice to interrupt him just to say that I would «like to switch days and would pay the difference between midweek and weekends. then I got a story about how one minute the rate was 250.00 two seconds he said «I have to understand that he gets 500 a night «so after all this bullshit I AM OUT $ 100 WITH NO WAY OF A REFUND AND AFTER LOOKING AT SOME REVIEWS THE WORD «BED BUGS «SHOWS UP STAY AWAY !!!

My family and I stayed at this superbly located inn for an extended period, and we enjoyed it greatly. The proprietors and staff were most welcoming and accommodating. The light breakfast featured freshly made fruit salads, along with some of the best coffee I have ever had. The inn itself was charming and atmospheric– with its rocking chair porch, it reminded me of the Vermont country inns I have visited. The location was unbeatable– one could stroll an easy 2 blocks to the shops, restaurants, and nightlife of Westhampton village. It was also a quick drive to the nearby gorgeous beach. The rooms were charming, cozy, and romantic. We particularly loved the cottage efficiency we stayed in– very homey and private. For its peaceful atmosphere, old world charm, and great location, the Grassmere is an excellent choice for lodging while visiting Westhampton.

We stayed in the hotel for 2 days. Very nice place, close to the beach. Very private and quiet

Not fancy but clean and comfortable. Because it was post season and a Sunday night there were few guests. People who book on-​line generally are placed in the annex in the back, but because of the few patrons on our night, we were upgraded to the main house 3^rd floor. It’s a hike up the stairs, but the corner front room was sunny, clean, with an attached bath and large closet. The inn is old (1880’s) and has its own charm and character. Wi-​Fi and analog TV worked fine. The inn is easy walking distance to the Main Street of the village.
The staff is friendly and accommodating. Breakfast was simple consisting of bagels, yogurt, juice, and English muffins. At $ 89, the price was a lot less than in other area lodgings. We would stay here again if we come back to the area.

We booked the Grassmere because ours was a last minute trip and it was the only place which allowed a single night’s booking and wouldn’t completely break the bank.
Pros: It’s less than a 5 minute walk to town which has some restaurants, pubs, shops and a nice bakery. It’s about a mile (and a nice walk) from a great beach.
Cons: Everything we saw of the «hotel» (we started referring to it as a hostel) was very tired. The cleanliness of our room was also questionable as I found other people’s hair in the bedroom and bathroom. My husband was bitten by bedbugs.
Before arriving we got an email (assuming it’s a standard one) which described the Grassmere as small, not fancy but very clean. We arent’ fancy travellers by any means and all we want is a clean place to sleep, so this sounded good to us.
When we arrived we were taken to an annexe which had seen better days. The entryway had bright green carpet which was stained and sunbleached, and we were led down a rickety hallway to our room. The room itself was bright, with two double beds in it. It had a few bits of ancient and unnecessary furniture and while shabby, seemed fine. The bathroom was something else, though, with a window that didn’t open and no extraction for the shower creating a damp environment. Shampoo/​conditioner/​soap was in large multi-​use bottles. The non-​slip rubber pad was left in the bathtub and the whole tub/​shower area had such a grimy look that it made me quesion whether I really wanted to use it. When I finally did, the drain backed up immediately. All part of being in an old building I guess, but gross nonetheless.
This was all topped by what appeared to be hairs from two previous occupants in the bathroom and again on the (crum topped) desk in the bedroom.
We were pretty put off but were only staying one night so stuck through it.
We didn’t say anything when we checked out because it didn’t seem worth it.
It became «worth it» when my husband’s bites started to appear. He became covered in large, red, itchy bites which were identified as being from bed bugs. They were horible. I don’t know how I escaped but someone mentioned to me recently that they took vitamin B to ward off biting insects and there’s a lot of vitamin B in my pregnancy multivitamin so maybe I smell bad to bugs? No idea.
I contacted the owner to let him know. My husband is in Boston for a course but we live in the UK. He had been there for aobut 3 weeks when I arrived and had experienced no other bites, nor had I either at home or at his Boston accommodation. Neither of us have had any evidence of bites since those which appeared a few days after staying in the Grassmere (apparently they can take 1 – 9 days to appear once the bites have occurred).
The owner’s response is the reason I’m writing this review, because frankly I was appalled at his excuses and crazy responses. He was never rude in our correspondence and never outright accused me of lying, but it seemed clear to me that he didn’t believe me.
He told me that they had removed the carpets in the rooms for this very reason, and that they «spray weekly» for bugs. I dont’ know if this is standard practice in all hotels but I don’t like the idea of staying somewhere which sprays bug poison on a weekly basis, especially seeing as I stayed there in the first trimester of my pregnancy.
He went on to list the rich and famous people who had stayed at his hotel and/​or that particular room. First of all, if it’s legal to disclose the names of those who have chosen to stay in your hotel, it certainly doesn’t seem very appropriate. Secondly, I have no idea the bearing of that fact on my husband’s bed bug bites. Third, I admit I would really question whether a rich and/​or famous person would actually choose to stay there. I am neither rich nor famous and if I could have afforded to stay anywhere else, I would have.
He also said that no other reports of bed bugs had been made, that «staff stay in all of the rooms», he would let his kids stay in any room, and that they had family friends staying recently. I understood that his point was that it is his firm belief that the rooms are clean and bug free but to me it was just a stream to chatter that had nothing to do with my particular case.
He said they would check the room and throw out the mattress (es) if necessary. He then offered us a mid-​week night stay if we are ever back in town.
I never once, in multiple several paragraph emails received an apology. Time and space was taken up with excuses and weird comments about how he would «let Andy Murray stay in that room» but not once was there an apology. I guess an apology can be taken as an admission of guilt but I was so incensed at the shockingly unprofessional stream of emails I received that I decided I wanted to make the situation known.

Friendly staff, good value for your stay. Around the corner from town. Cozy and nice space in an old Victoria house. Outdoor nook to have breakfast was a good ending to out stay.

Clean, quaint, comfortable and priced right. We loved being in the Westhampton Beach village area where we walked to nice restaurants and shopping. Highly recommended for a couples getaway!!! Peter is one of a kind. Ask him where to eat, what to do, and he will steer you in the right direction.

The Grassmere Inn is a great value. The staff is warm and friendly and always seem willing to go out of their way to make your stay more pleasant. If you’re expecting a traditional hotel experience, you will be disappointed because the Grassmere Inn is a Bed and Breakfast which is quite different from your hotel experience.
The owner is extremely knowledgeable about the area and the Inn is affiliated with a local tennis club which is a wonderful advantage to staying there. They can also shuttle you to and from the tennis club which just goes to show you how the staff will go out of their way.
The Inn is clean and comfortable and is walking distance from the beach. Westhampton Beach also offers nice restaurants and shopping and the close proximity of the Inn to the shopping is a big plus.
All in all, it’s a great place to stay and I would definitely go back.

Not worth the price. This place was nasty and the owned refused to believe any of our complaints. Stay anywhere else.

I knew there were going to be issues when I saw the door to our room. The door had cracks so large, you could see through into the room. The hallways (as well as the rest of the place) was in desperate need of a coat of paint or three.
The dresser was cracking/​delaminating and the top surface had what looked like sticky cup stains and was dirty. The nightstand was dusty and had gritty/​crunchy bits on it. I did not examine them, instead I wiped them onto the dirty floor.
The ‘clean’ towels provided, had old dead spiders in the folds. The bathroom had a shower (I shall return to this) as well as a toilet. The sink was inconveniently located outside the bathroom and was a habitat for the dead spiders very much alive family. The shower had a brown sticky substance on the floor and behind the soap-​in-​a-​pump were pubic hairs.
Please don’t go. We left and had two more nights scheduled for our visit. I would not stay the remaining two nights. EVER.

Well I read the reviews and I usually agree but this time I have to disagree. No one was there when we got there so we had to call. We got there about 6:30 pm. No breakfast. Room was very very outdated. This place is for sale and you can tell. Bed was comfortable and location is good

Peter Kaplan (inn-​keeper?) is fantastic and extremely accommodating, I have no complaints whatsoever about him. He was so incredibly kind and helpful, but the Grassmere Inn itself is in some dire need of TLC.
The house is set right off of Main Street and close to just about everything, but the interior of the house really surprised me. The bathtub was absolutely atrocious and it was extremely spotty with some questionable substances, so much so that I showered with my flip flops (and I haven’t done that since my days dorming at my university). The bed sheets were wrinkled and looked like someone slept in them, which left me questioning whether or not they were clean.
I have stayed at one other B&B before (I tend to prefer hotels) and the Grassmere lacked in just about every comparison — it was pricier, not as clean,. The Hamptons carry its own charm and I fell in love with the town itself, but the state of the Grassmere did not win me over in the least.
At the end of the day, I got my R&R in the Hamptons, but I would choose other accommodations instead of the Grassmere Inn.

We really enjoyed our stay at grassmere. The rooms were a little small and the bathrooms a little dirty but it had so much charm and hospitality. Great value for the hamptons. The breakfast was ok, bagels, fruit, cereals and yogurt. Close (ish) to the beach and the town. Great location.