OK — I’m writing this review in hopes any person who manages this Panera is reading this — I hope this Panera can improve, since it’s kind of a central hub in Westford now, and I don’t wanna drive to Drum Hill :) First, very, very long lines — there are consistently lines out the door, and they move incredibly slowly — it seems that they always have too few people on register, and too many ambling around in the food-prep area. And second — when the teenaged workers are preparing your food, it usually comes out poorly — they are slow, bantering with each other, and I guess not playing attention — typically when they’re working, it means a cold panini. In contrast, when the«grown-ups» are working, the food is reliably good, and comes out fast. I really hope they can improve!
Nan A.
Classificação do local: 3 Acton, MA
As another posted mentioned, tables could have been cleaner. Large pile up of dirty dishes at several trash areas made the experience less than pleasant.
Alexander D.
Classificação do local: 1 Westford, MA
Ruined my breakfast today Ordered 3 breakfast sandwiches takeout got 2 when came home No sorry just came back and we’ll give you free sandwich It’s not free I paid for it already
Eye Am V.
Classificação do local: 2 Westford, MA
ANOTHER update. These people haven’t wronged me… although remembering to ask for my panera card #/ph# is a problem… mine as much as theirs… but don’t tell me to take that receipt and go on line to get the credit for the over-priced food I just paid for, do it right there… you certainly aren’t busy. But this review is for the dirty bowl and the messy/dirty dining room… I don’t like dirty and don’t trust dirty… if it’s out where I can see it, what is it like where I can’t see???
Kate H.
Classificação do local: 5 Auburn, WA
Very busy Panera. Great service with a smile. Fast service, too! Very pleased with the variety of items I can get here. Also, they’re willing to make modifications. I love that they have organic foods here. My experience here was marvelous!
Kaio D.
Classificação do local: 5 Westford, MA
My wife and I were so impressed by their service, she told me to write this review. What happened was that I ordered the food online and selected the Drum Hill Road one. When my wife reached the Cornerstone Panera, they were super-busy but they still took the time to give her the order without charging her for it(Fulfilling the same order). As usual the quality of the Panera food was great.
Matthew A.
Classificação do local: 3 Salem, NH
I like this Panera. I like the bagels/Dislike the cream cheese(very loose and watery). The soups are good but are small and not a good value. The sandwiches are good, not great. The staff here are friendly and I can get in and out with the correct order in a reasonable amount of time. The bathrooms and restaurant overall is very clean and well maintained.
S J.
Classificação do local: 1 Babson Park, MA
Skip if you are in a hurry in the morning… the friendly lady at the register is happy to have you wait while she schmoozes with the morning crowd!
Janice G.
Classificação do local: 1 Hanover, NH
Ordered a turkey avacado bacon sandwich that came out with raw bacon fat, dry freezing cold turkey, freezing cold bread and unripe avocado. I can’t believe that sandwich costed $ 8, it was completely inedible. Threw it away after a bite. I absolutely do not recommended this Panera Bread.
Amanda A.
Classificação do local: 5 Taunton, MA
Ordered a you pick two and had a coupon but didn’t realize the coupon was for a specific Panera bread location. The manager honored the coupon anyway. The staff was incredibly friendly and the food was delicious.
Imran N.
Classificação do local: 5 Littleton, MA
Panera Bread in Westford is one of my favorite places, food is good every time and the service is quick. I am there at least 3 times a week and the staff is always nice and friendly. I like soup & salad and sometimes I take turkey on country bread, plenty of choices and all are good. Bakery products are fresh and tempting, calorie count sometimes scare me though :-) You can sit on the patio during the nice sunny days and enjoy the weather while sipping the green iced tea, thats a delight. Can’t say enough; management, staff, food, and location, everything is perfect.
Lucy S.
Classificação do local: 5 Nashua, NH
I just can’t get enough of Panera. Such great quality of food — I’m loving the pastas, but the salads are always decent, and the sandwiches and soups are the best! Westford’s barista is particularly good — always has the right amount of foam on the cappuccino. Tables have been nice and clean lately, even at the busiest times, and the employees are always so helpful and never make me feel hurried. They are even patient with some undecided customers who would drive an otherwise sane person over the top.
Lisa W.
Classificação do local: 3 North Chelmsford, MA
PROS: Standard cozy ambiance, quick service, pleasant atmosphere for fast food. CONS: The greek salad here was less than half the size I normally get at other Panera’s. When I picked it up, I asked the server if this was a «half portion» meant for a soup and ½ salad deal, but he said no. I requested that he add more salad because it was very meager, really less than half the bowl was filled. He flipped the bowl over and started over, but gave me the same amount of lettuce, maybe even less, with some attitude. Also, on this day, the decaf and regular coffee was awful. I spit it out both times. Seriously, this was a BADDAY for Panera’s in my book.
Liz L.
Classificação do local: 5 Saint Paul, MN
Every time I’ve been here its been the same as any other Panera I’ve been to – fantastic food,(reasonably) fast service, and kind people. My only beef is once they were out of my beloved broccoli cheddar soup, but the nice thing about Panera is there is always another(almost) equally delicious item to choose from on the menu.