Dunkin’ Donuts

I usually go through the drive thru but today, I went inside since I had a large order. When I got home, I was missing a breakfast sandwich. When I went back, the girl working there made me feel like I stole it! She looked up my order like I was lying when she had taken my order. Then when I stated that now my bagel was going to be cold, she started cleaning tables and ignored me. Their customer service is HORRIBLE!

They always get my order correct and they have almond milk!!! I use the drive up and they are always fast and polite.

Ok, I want to update this based on a few more trips here. I went in between a long work day, and then having to rush off to a wedding for a quick pick me up, and ordered a french vanilla iced coffee with splenda. It was SOUR. I was smacking my lips (in a bad way!) to try to clear out the sour phlegm I encountered. It had to have been the syrup, since there was no dairy in it! I was on the road by the time I tried it, since I was in such a rush, otherwise I would’ve returned it. At that point, I just vowed not to go back…
… until this morning (I made it 3 weeks!), when I got a breakfast sammy and a hot coffee, again with the french vanilla and splenda. This time it was PERFECT. Glad I gave it another shot, but still lost a little credibility after last time.

This place is an absolute mess. I mean… really, and absolute mess. It’s at a busy intersection, but that sadly has nothing to do with it…
On this particular Saturday morning, the inside was way too small for the crowd, and the staff was scattered. It seemed like there was no structure, as orders were getting mixed up, staff were running in to each other, etc. The parking lot was no better — too many cars, too small of a lot.
I’ll skip this Dunkin. It’s not worth the headache in the slightest.