Alpine Banquet Haus of Greater Chicago

Attended a funeral luncheon at the Alpine House about several weeks ago. While the food was good, the customer service was great. The server (Ruben, I think?) was very personable and took really good care of us.

I was there just yesterday. My best friend’s dad passed away so we had the funeral luncheon at Alpine. You know, the food was very good, not great. But really quite good. But what really mattered is all the servers were very attentive. Your glass wasn’t dry very long, whether it was water or wine! The servers took care of the guests. Then this guy Ruben was fantastic. Very attentive and kind, he made people feel good… and welcome. What a great ambassador for the business, he mad the end of a tough day (a funeral), feel better. They were a comfort. Kudos to the Alpine staff! They are great!

I had my daughter’s communion party here, what a wonderful party! The Alpine Banquet was so accommodating and very supportive in planning our event. The food was wonderful & delicious and I received several compliments from my guests. I would highly recommend and will return again for any upcoming events in my family.

Having just come back from a work luncheon at The Alpine Banquet Haus, the coworkers and I decided there needed to be a Unilocal review that wasn’t for funerals.
The Alpine is a solid three star banquet hall… if it wasn’t for Ruben. Ruben the server pushes my star rating to four. He made the entire afternoon like dinner theater, making the service quick and personable. He spoke French (Bön Appetit), Spanish (Bueno!) and I swear I heard Greek (Opa!) When one of our fussier workers was disappointed his dessert didn’t come with ice cream, Ruben went and found him a scoop of ice cream. I wish I could give separate stars just for the service.
The food is passible for a banquet hall. It’s comfort, peasant food. It was a pretty good choice for an afternoon work luncheon. Saying something about the funerals, (because Alpine is right next to several huge cemeteries) if I was mourning, I’d leave a little happier having eaten there.

My family had arranged to have our funeral luncheon at Alpine. When we got to the funeral home at 9am something told me to have the funeral director call to verify that we would be arriving after the services. At that time, Alpine told us that they could not accommodate us — THREE HOURS BEFORE WE WERE SUPPOSED TO ARRIVE! The family and the funeral director had already picked out the menu and talked to Joseph two days prior. Definitely DO NOT use this place. It was hard enough on the family that day without having to think about where we were going to have the luncheon. Thank goodness we had a wonderful funeral director who found us an alternative only a few blocks away from Alpine that was very accommodating and where the food and service were fantastic — and the prices more reasonable!

Came here for a funeral, and it was solid. Nothing amazing, but did not expect much for a funeral luncheon. Easy parking and good service. Clean.

The food is not very good at all. Bread is dry, salad is straight out of a bag, chicken soup is out of a can, veggies were obviously bought frozen and defrosted. The prime rib is dry, but the bratwurst and chicken were not bad. The apple turnover is definitely not homemade.
However, the alcoholic drinks are very, very strong. I’ll give them a couple stars just for their alcohol!

Just had our wedding reception here, what a wonderful night! Joseph (the proprietor) was very helpful in planning our event, even asking questions that we had not thought of. We also had to make last minute adjustments to our head count and seating and Joseph was extremely flexible. Yes the space is small but we wanted an intimate atmosphere for our 70 guests, not a huge ballroom that has been segmented off for a smaller party.
Overall the food was wonderful. The chicken soup tasted homemade, and the chicken, sausage and pork were delicious and plentiful. The only disappointment was the salad which was over-​dressed. The waitstaff was extremely attentive and very professional. Even after making headcount adjustments we wound up with guests who didn’t attend so the coordinator gave us food to go to make up for what we had paid.
We would highly recommend Alpine to anyone looking for a cozy atmosphere and well-​prepared delicious food for any event.

I see all of the negative reviews here and I just do not get it. I am sorry to see that others did not have good experiences.
Unfortunately my Mom passed away and my brother was given the task of finding a place to have lunch. He had two places in mind and he drove out to both and we picked the Alpine.
I have one thing to say, «My Mom loved a great party… plenty of food and drink and good friends… she would have loved this party!» The owner worked very close with us to make sure that our experience was amazing. We ran out of sausage and he went in the back and made us more. I love when you get good customer service. He really went out of his way to make sure that everyone of our guests was treated like family. In fact, many of our guests raved about how good the sausage was. My Mom would have wanted more too.
We had about 60 people and the food was really tasty and fresh. We also had some wine too… hey we are Sicilian we have to toast my mother and remember all of the good times. I wish we would have gone here under better circumstances. Thanks to the Alpine for taking a sad day and ending it on a good note.

They have a somewhat captive audience in the funeral luncheon business. I see no other reason to go to this place other than it’s location and availability. And because of this it does not seem like they try very hard or really care.
In fairness, the roasted chicken was pretty good and a good number of servers and bus boys. The sausage and meat were over cooked. The salad was a really sad looking plate (this is where the ‘don’t care’ comes from) that any self-​respecting restauranteer would never let out of the kitchen.

Writing 2 reviews in one week on the topic of funeral luncheons is so not a good thing. This better not continue. If it does there is no compliment icon for this brand of weirdness. If it does I will have to change my nickname.
At any rate, we attended a funeral luncheon at the Alpine Banquets; this was our first time there. I’m not quite sure what I expected driving up to the place, but since the parking area was so minimal, I suppose cramped is putting it mildly. You can also park next door at the cemetery monument building, and also by the business on the east side.
The entire main section had been reserved for our party of about 80 with circular tables; 8 per table. We were early, based on the speedy priest at the cemetery, but they were ready for us. The luncheon began with options for wine or soda: I also saw a number of mixed drinks rolling in, as well.
The opener was a cream of broccoli soup, served nicely hot, very flavorful, but salty for my taste. The salad that followed was heavy on the iceburg lettuce, with 3 options for dressing.
The meal arranged for our group seemed to be family style and I will give this to them; those platters were heaped to the nine’s. The food selection was largely German, although I believe the restaurant hosts were Polish/​Czech. The dinner included roast pork, kraut, 2 types of spuds, chicken, bread dumplings, etc. and in addition to that, there was also pasta and 2 types of veggies. I did not have the pork, but the chicken tasted excellent and was nice and hot. They did a nice job with the main course. Dessert consisted of a very, very delicate cheesecake, sundae choices, kolocky, Irish coffee, liquors, and sorbet.
The service was excellent: the waiters were extremely attentive and encouraged 2^nd and 3^rd helpings of just about everything. They also brought out large containers for «care packages»: my cousin took home 12 dumplings.
So, again, as this weeks funeral luncheon reviewer I am not certain if these selections were routine for events such as this or whether it is standard fare. Again, considering the event, it was absolutely A-​OK.

I do not understand why people go here the food tastes like it is reheated. The service is bad the place Is not good at all. All this place does is funeral luncheons and the food and service is horrible have your luncheon some where else.

The Alpine Haus, stay away. I was, like many I assume are, forced to dine at the Alpine Haus after my grandfathers funeral at Queen of Heaven. The entire event was a wreck from the minute we stepped in. The place was way overcrowded, we had to walk through a section of the prep area to get to the bar, others had to walk through our section to get to the bathroom. The food was disgusting, green beans & gravy right out of the can, I know because my friends saw the cans laying outside. The chicken was okay, beef dry, then some type of meat I didn’t know what it was but it looked like beef and bread mashed together in some patty form? The pasta sauce was clearly canned as well. The salad was even a joke, half what you would normally receive at a real restaurant, no tomato, no cucumber, bad dressing. The wait staff, no existent. It was 1 guy Ruben who was also the bartender, spoke no English and said thank you very much every time he set down a plate… to every person in the room for every course. It was obnoxious! And after all that my mother had to leave because she got sick, at her own father’s luncheon… but it wasn’t only her. 2 cousins, me and my sister all were ill an hour later. I will NEVER come back here, I don’t care whose funeral it is. What a way to ruin an already hard day.

Don’t let the name of this establishment lead you to believe it’s a German or Austrian Restaurant… It is clearly of Czech, Slovak and Polish palates…100% Slavic… and that’s fine!
This place is busy but not because of the food, service or ambiance are so superior that crowds flock here… It’s primarily its close proximity to Chapel Hill, Our Lady of Sorrows and Mount Carmel Cemeteries and funeral homes pump life into this mediocre spot, probably for an under the table commission as well. The family who is paying for this are taken advantage of, really.
When the fresh bread arrived on the scene I thought we were in for a good meal, more bread came to fill you up. Coffee pots ran dry and it was a long wait before a new pot arrived. Finally, after a long time, a cake plate with exactly ½ inch of chopped lettuce, a few shavings of red cabbage and carrots mixed with salad dressing arrives. Then, the sauerkraut and mashed potatoes that tasted blah, like instant arrive.
Finally, the main course family style platter of about 10 pieces of overly done fried chicken, one Polish sausage link chopped into smaller 2 inch links and some small breaded pork cutlets miraculously intended to feed 10 hungry people, shows up. Nobody ever came by and refilled the platter except at the end, a server came by asking if anyone wanted some more breaded pork cutlet.
The service is poor, people are crammed like sardines into long and round tables. The food isn’t all the bad but for a Czech place I have had much better at Riverside Restaurant/​Riverside, now that’s a meal!
Just because this place is close to where you just buried your loved one, it is no good reason to come to this place for the sheer sake of convenience and proximity to the cemeteries.
Find a restaurant that appreciates your business and isn’t just an assembly line funeral luncheon mecca.
Not recommended!