Green Thumb Garden Center

We came here once before about 3 years ago and walked away with a sour taste. The servers at the ice cream counter couldn’t care less about customer service, offered options to one person in our party and not to another who ordered the same thing. I wanted to purchase something in the garden store but they wouldn’t let me because they didn’t know the price or how to find out, and seemed to not care if I bought it or not.
We went back today … Figured 3 years had passed and figured it was just an off day. Unfortunately, we again had the same sour taste. There were 5 of us there to play mini golf, I paid cash and off we went. It’s a warm day … Heck, it’s mid summer… And we were thirsty. 4 of the 5 of us were children and kids get thirsty. Anyhow, we asked for some cups of tap water and she said they only have bottled water, when I questioned this I was told I could have a small cup with only a small amount of water… At least she was honest about that but seriously??? Your customers are out in the hot sun playing mini golf … One of your main products… Does it really not serve you to have a big container of ice water that customers can help themselves to?
A bit later we stopped to get ice cream … We got the special mini golf/​soft serve deal. First of all, all the ice cream cones were totally different sizes… May not seem like a big deal but to kids it is. Then I again asked about tap water and was told they only had bottles. Sorry, I may be cheap but I’m not buying bottled water for 5 when I’ve already spent $ 40… So I buy one bottle, she gives us huge cups– why the heck couldn’t you give us those in the first place, filled with tap water??? I’ve never been anywhere so stingy about TAP WATER…
I was with 4 pre teen girls… They had to go to the bathroom several times. A blond woman came in an asked them why they had to go to the bathroom so much. One of them told her it was to keep filling up their water bottles because they were thirsty. Which was true… then she complained she had to clean up after them… This same woman had just been outside where we were sitting … It was a really windy afternoon and these said cups had just blown off the table. As she was picking them up I apologized, said they had just blown over and I was about to pick them up, thanked her, etc. but she didn’t say anything/​-​just looked at me.
We then overheard this same woman telling another employee about us … Like we were a bunch of hoodlums… I’m just a mom taking her kids and their friends out for a fun afternoon of a quintessential summer activity… Give me a break! Kids are kids … And they weren’t doing anything so awful and terrible… Since when is it unlawful to ask for tap water???
Anyhow… For the second time there I’ve left with a bad taste in my mouth. It’s too bad because the mini golf course is pretty decent and fun, but we won’t be going back there. I get the sense that no body there would even care that they’d left us again with such a bad taste but hopefully someone else will see this and consider taking their business elsewhere.
I’d give them 0 stars if I could. These people could care less about good customer service.

Holiday greens, wreaths and pointsettas, beautiful selection. And BOWS! The women there are the masters of making bows! Simply gorgeous. Friendly and awesome service.

Super fun mini golf! We took our Brownie troop there and the people were super nice. The golf course was challenging for them without being overly difficult. The girls enjoyed the play area and looking at the goats. After golf we got some delicious cider donuts and end of season ice cream. I definitely had a great experience and will come back for sure. I recommend this place to anyone who wants a fun family afternoon.

How to rate these guys. Great nursery. I got last year’s Christmas tree here. I got plants and wreaths here. Great service and quality products.
I also got several plants here last year and they all did quite well. Still going strong one year later.
The ice cream was just ok. I had red velvet and it tasted like soggy cake crumbles. Not very well executed. I also felt like the ice cream was not very creamy.

Just took my son there to play mini-​golf. Unfortunately I only had about $ 10 cash on me. The golf was «cash only» so I went to the ATM to get cash. The fee was $ 2.95. I’ve paid less at casinos!
I got my son some candy and asked the girl why it’s cash only. She said, «We don’t have a credit card machine over there.» I asked if they had plans to get one and she replied, «Probably not.»
I understand why some businesses don’t like credit or debit cards, but I really felt like this woman just didn’t care if she got my business. So she didn’t. And she won’t. Sheesh.

How to review Green Thumb is the question, they are a nursery but have added food, mini golf and a petting zoo. So perhaps review each individually and weigh the garden center a little more heavily:
As a garden center, they are great. They, to the best of my knowledge grow all their own stuff. This year being an exception due to the fact they lost their green houses to the severe winter. However, they know their stuff when it comes to plants and have reasonable prices, I bought all my flowers and veggie plants here this year. They beat any big box store hands down.
The ice cream is good and creamy, however the people who work the counter here are careless at best and surly at worst. The soft serve was basically a frappé in a cone and when I asked for the pomegranate ice cream the server wandered aimlessly until he gave up and gave me black raspberry and refused to acknowledge that I knew the difference.
The mini golf course new this year is small, but well thought out and challenging. The balls float and there are butterfly nets about to fish them out with should you land in a water feature. my only issue, which they have no control over is that there isn’t stones all the way around to stop the ball, its an ADA issue I know, but if you are playing with a hard hitter be prepared to chase balls down the walk,.
The petting zoo, is 3 adorable little goats, very playful and fun. so all in all this place is a great place to spend some time.

Came here today just to check it out and was impressed at the amount of plants they have. Unfortunately, much of these nice plants were fairly expensive, well some were and some were fairly decent. Also, most of the plants aren’t priced so its kind of a turn off when you don’t know, but they do have a lot of perennials, annuals, herbs, veggies, oh and ice cream (didnt try it!).

The green thumb is huge; they have a huge parking lot and tons of plant varieties. An employee here was helpful and had some gardening tips, but definitely not like the awesome lady I encountered at Echo Brook Nursery in Worcester. Also, employees were hard to find.
They really do have a large selection of plants (but no weed killer). It is also great that they have an ice cream stand inside; they have some delicious flavors here. I think they have a small petting zoo as well.

With Beezers closed in Northboro, this is my new top pick for ice cream in the area. The blueberry pomegranate was sweet and sour and delicious. Where else have you ever had Red Velvet Cake Ice Cream? And it’s even better than it sounds.
The new playground is a big hit with small children, and the topiaries of stars and baseball players are very cool. The garden prices are reasonable, and the Gerbera daisies are the most colorful I’ve seen.
From hanging baskets to vegetables and fruit, this place will have me coming back again and again.
Oh, and be sure to check out the scale train that runs around the rafters of the barn!