DoubleTree by Hilton Hotel Boston – Westborough

We got a deal on Priceline for the night and this place was fine. Clean room, fast check in and when we needed extra pillows, House Keeping arrived fast. I would stay again. Location is sort of in a Corporate Park.

Nice hotel and super responsive front desk staff. Only dropping a star due to the worst selection of pop music playing in the lobby and it’s way to loud outside in the front late at night. Classical would be better and proper choice for this time at night. Blaring bad pop at night isn’t a grea way to welcome visitors.

Four nights here, the DoubleTree is certainly in a convenient location right off the 495 loop at Route 9. It is a full service hotel with a bar and a hotel, plus an attached convention/​meeting center. I did not make use of the restaurant or the workout room or the pool.
My room on the second floor was quiet and comfortable with double beds. The gal who checked me in (and gave me my wonderful Doubletree cookie) said that the rooms with queen beds are all roll-​in showers and the rooms with double beds are all shower tubs. So be aware.
There were a couple of problems with my stay, none of which rose to the level of making a full complaint.
— One day, housekeeping missed me room. No biggie, as I had more than enough towels and a second bed. The rest of my stay, they did a great job of tidying and restocking my room.
— The electrical outlets on the desk lamp were so lose that they would not charge my laptop or my phone. I had to unplug the lamp to have a free outlet on the power strip, or use the outlet in the bathroom.
— The shower head was floppy. It only wanted to point almost straight down. Fortunately, I was able to prop it at a better angle with a shampoo bottle.
— Wifi was dead slow in the evening hours. But I have free tethering on my phone, so I didn’t have to deal with it.
There is plenty of parking and they have a free shuttle to some of the local larger businesses. It’s a good hotel, it just needs a little bit of tidying.

Super nice, super clean. We were treated very well. Great access to RT495 and Rt 9 for Boston or Worcester. Restaurant had good food and reasonably priced. My Wife and kids said the indoor pool area was spotless, I would recommend.

My organization has been working with the Double Tree for more than 5 years for our monthly association meetings. The catering services team is well run by a strong leadership team who has the support of the front desk team.
We always feel well cared for.
With recent refurbishments to the lobby and meeting rooms, we really notice a refreshed space and, as always, a helpful team. If you are looking to create an event that serves a wide geographic area west of 128, you can be confident your attendees will be happy they came — and there are DoubleTree Cookies.

My first choice when traveling is staying at a Hilton hotel and since Doubletree is part of their family I figured I would try them out. For this purpose of this review I stayed for 3 days and two nights.
When I arrived I was greeted by the staff who were very polite. I received my key and went to my room but was surprised that apparently I had checked myself in, on the Hilton App (for iPhone) into a queen size room when I paid for a King. I spoke with the front desk and they moved me to a room with a King size bed. Thanks!
The hotel’s appearance was very nice, well cleaned and staff uniforms looked sharp. Exterior property was well kept but don’t park near any trees in the early spring to summer because your car will get covered in pollen.
The room itself was nice but there were only a few things that seemed odd but nothing I could complain about because it’s the design of the room. The A/​C unit is located right next to the desk so if you want to spend some time on your laptop you either have to turn the A/​C off or put a sweatshirt on so you don’t freeze. The TV was small and looked even smaller on the bureau it sat on. Signal on the TV would go in an out once in a while and you couldn’t adjust the colors of the TV because the settings were locked so some channels seem to white out and others were too dark.
I won’t review the Regatta Bar and Grill here because I left my full review on their Unilocal page (
). To summarize it though, it was overpriced and quality of food and drinks was poor.
Overall it was a nice stay and convenient for the traveling I had to do over the weekend. It will only get 4 stars because of their restaurant. I would stay here again, I just wouldn’t dine there and that is the first Hilton hotel I have decided not to eat at ever again.

DO NOT USE the Doubletree Westborough for your event!!! We had a courtesy hold with them for our son’s Bar Mitzvah for next April and two weeks later without warning they gave the ballroom away to another group! We are livid as you can imagine! We also had issues with our other son’s Bar Mitzvah a couple of years ago, however they rectified the situation and we were willing to give them a second chance. This is HORRIBLE business practice. My husband was in the hospitality business for 25 years and can’t believe they did this to us!!! BUYER BEWARE!

Nice hotel. The rooms are clean and the staff is professional and responsive. Drinks in the bar are standard chain hotel expensive. $ 5.35 for domestics. The warm chocolate cookies at check in are a tasty, nice touch. We had a $ 119 group rate for a hockey tournament which was nice.

Great stay. Clean. Great staff — very attentive. Accommodated an extremely early check in without question, which is huge. Location was in an industrial park so nothing to do close at hand, if you don’t have much time so that’s why I took one star off. Otherwise, this said, it was right off of the MA Turnpike so getting to elsewhere was pretty quick. I would definitely stay here again and apparently there are many others who also feel that way because it was PACKED.

The room was nice and reasonably priced. I wasn’t thrilled that there was construction going on in the bar area Saturday Morning.
When we initially arrived we were given keys to a room that already had luggage in it. We were able to get that sorted, but they overlooked our additional purchases (which included champagne and chocolate covered strawberries) which were not ready for us when we checked in.
The rooms were clean and the hotel was located in a quiet area, not too far from the expressway on-​ramp.
The air-​conditioner never really seemed to get cold. I even pulled out the filter to make sure that it was clean (it was, so that wasn’t the problem).

Ok accommodation for meeting but confusing for mealtime. Smell was awful in the meeting rooms and chairs were all stained! Not too impressive needs updating.

This is a great place for Wedding. We had a wedding for Swetha and Kiruba on April 27’2014 at this Hotel… They are all Hilton fans i guess!!:)
I checked in on Friday (April 25) and Checked out Sunday April 27’2014.
The wedding would not have been a great success without the hotel cooperation. Especially people like Christine Metherall — She is an outstanding manager.
She went out of the way to keep the milk for the next day (April 27 2014)Wedding. She did on her own, She traveled extra mile. She also was so pro-​active i did not know till
the last minute-​she was a manager too. Extremely pleased with her gestures. We never had Referigerator.
Other great Staff in the location, we cannot forget is
— Denise, and Liz–
They did an outstanding job. Way to go.
Super and best
I have been with Marriott Platinum elite for long, but i am really touched by this gesture, so probably time to re-​think and re-​evaluate!!:) Just kidding
If you are in Westborough, please do not hesitate to check out.
Thanks & Best Regards
Sri

Hotel was clean but for the price wasn’t anything special. Breakfast is cooked-​to-​order but at $ 14 is again just OK.
Room was clean and my gold-​member waters were in my room so I would stay here again but probably not at the same $ 190 rate.

When pulling up to the double tree you would think it looks very dated from the outside, and it is. But inside it is awesome.
Upon arriving we were given the famous cookies. The only downside is they had walnuts in them so beware if you have a nut allergy. We were given free breakfast vouchers and free wifi courtesy of the front desk which was not expected!
The New England sports center is close by so there were a lot of hockey players staying here for a tournament. The gentleman at the front desk said he would put us as far away from them as possible, and we didn’t even ask!
The room was very clean. Nice LCD tv, chair, and desk with office chair if you come here on business. The bathroom is small but clean. Overall I had a great nights stay here.

Hotel is economy standard and meets its criteria without doing much more to wow you. The room was a tad stuffy, but I like the beds at «Doubletree.» One pillow for my head, one for my ass (Don’t worry, the maids know this. Hey-​y-​y-​y… I wear underwear.). The staff was terrific throughout. If you don’t get your walnut cookie at the front desk, then ask. They are fresh out of the oven. Breakfast buffet OK for about $ 13.99. I’m a guy that’s always gotten by on eggs and coffee, with spongy cheap batter pancakes on the side. #likereally

If we were supposed to get cookies, we didn’t…not that I needed NEEDED them before embarking on my Boston eating fest, but reading other reviews, I feel like I missed out!
The hotel is clean and pretty standard. The free parking is nice, but no free breakfast or wifi. There’s also basically nothing to do nearby, as you are literally in a corporate office park, so just don’t have any expectations there (not far from Framingham/​Natick shopping, but that’s about it). We got a really good deal on Hotwire, though, and it was a good place to stay when visiting friends in the area en route to Boston. The staff was very friendly and accommodating. (We had actually reserved a King bed through Hotwire and got a Queen, and they were nice and gave us the wifi for free.)
I didn’t go to the Regatta bar/​restaurant, but it looked cute, so there is that going on if you want to hang out in the evening.

I stayed here with my husband for 2 nights. It was a great experience. The hotel is modern and very clean, as are the guest rooms. The service was excellent. When we checked in, the person working the front desk gave us warm yummy cookies from the oven. The woman was very friendly and helpful with some questions I had. The bed was definitely one of the most comfortable beds I’ve slept on (and I’ve stayed in many hotels). There was a mattress topper that I fell in love with and it made you feel like you are floating while you sleep. So comfortable! We had no issues with internet or anything else.
My only complaints are: the internet is $ 10 per day which is a big negative. Also there is no microwave or refrigerator. I always like to keep some bottles of water with me in the room and prefer them to be cold. I was told they can put a fridge in my room for an extra charge, which just seemed silly so I didn’t get one.
Overall if you are fine with having no fridge/​microwave and don’t mind the internet fee, this is a wonderful hotel to stay at and I would stay here again for sure.

First let me say that I’m a horrible business traveler. I prefer the creature comforts of home and when I do travel I enjoy vacations with my family.
That being said, Doubletree Westborough makes me feel comfortable and as at home as I will ever be while on business travel.
The hotel staff is always incredibly friendly and, in our last stay, very fun. I travel here from California so I’m typically wrung out having taken all day to get there. It’s really homey to get the warm cookie at check-​in and the hotel restaurant has a nice selection for dinner. The service in the hotel restaurant has always been impeccable — friendly, prompt and attentive.
During my last stay in early December several of us traveled there for our annual divisional meeting and our server was very helpful as some in our party had different dietary needs. He was also very mindful that all of us had traveled the entire day and were tired.
This time when I stayed I decided to try the haddock. It was delicious and artfully presented with a flower.
My room was clean and comfortable. The wake-​up call was reliable and appreciated. The parking is complimentary which is nice. Our family usually stays at Doubletree in Anaheim when visiting Disneyland and they charge for parking.
I read some of the other reviews and it seems there might be a complimentary breakfast, so next time I’ll have to inquire. Usually though, I’m up and out the door hitting up Starbucks before heading to the office.
I will always make this my destination hotel when I fly out to our HQ.
Thanks team Doubletree for making this reluctant business traveler feel comfortable!

Business hotels everywhere could learn from these guys. This Doubletree is not the fanciest hotel, loaded up with fancy services. The have a good front desk staff that is helpful and attentive, the rooms /​bathrooms look like they have been renovated in the last few years, the beds are very comfortable, free wi-​fi in the lobby, a decent breakfast, a huge parking lot and a pretty good gym. That pretty much covers what you need. So many hotels of this type screw up one, many or all of these things. The Doubletree does all of this very well.
I stay here frequently for work and it is conveniently located right off of a big highway and about 5 minutes from the Mass Pike (I-​90), which makes it easy to get around the Metro West area of Boston as well as get into the city.
The one downside is that their restaurant is not very good for meals other than breakfast. It all seems like it fell off a food service freezer truck, and some of the items were a bit pricey. However, 10 – 15 minutes away in the nearby towns of Natick and Framingham, there are plenty of good restaurants.

I stay at this place during my Tradeshow around the area (3 times a year).
Complimentary parking
Wifi is accessible right by the Lobby (not in the room unfortunately)
Gym Equipment is pretty new and Clean (weights are available too).
Indoor Swimming pool
the best about Doubletree Hotels… THEIR FAMOUS WELCOME COOKIES!
Can’t go wrong with that!