Safelite AutoGlass

I found a small chip in my windshield. Wanting to get it taken care of immediately my called my insurance company which has Safelite handle the claim. I had an appointment near my home within hour. The staff was friendly and welcoming. The waiting area was clean and comfortable. They repaired with damage, and vacuumed my car. Nice guys for sure.

Had to have my windshield replaced. Insurance covered it for free. They recommended this shop. On the morning I was suppose to have my windshield changed in my driveway it was extremely icy and rainy. They called to let me know due to store policy they could not change my windshield in the rain. I mean it’s pretty obvious you can’t change a window on a car in the rain. Totally understandable. They offered to reschedule or asked if I could come to the shop. I went to the shop. They had the windshield changed in no time. This is actually the first time I have had a service done to my vehicle since I’ve moved back to MA where It was done right the first time and I didn’t have to go back. So props on that. The whole time the staff was professional. I herd one of the staff trying to reschedule a window change over the phone and the lady was a complete b@&$h to the guy. I couldn’t believe the patients I was witnessing. All in all seems like a good shop with decent people working there. I also like the email verification they have. I got an email from them confirming my appointment after talking with my insurance. Then got a reminder the day before with an actual techs name and picture that would be performing the work.