West Side Motorcycle Parts

ISSUE: Motorcycle won’t start. Battery charge level is good. Solenoid is clicking but no power is getting to the starter.
EXPERIENCE ONE:
6÷20÷13 Thu: I drop motorcycle off at West Side Motorcycle. After a quick review, their diagnosis is that my bike needs three (3) parts replaced: Stator 21 – 206 ($ 139.95), Rectifier/​Regulator 2112 – 0009 ($ 104.95) and Starter Solenoid 2110 – 0397 ($ 39.95). I need to have my motorcycle back on the road (as this is my only vehicle) so I instruct them to have the parts replaced as soon as possible. They place an order with their supplier: Rick’s Motorsport Electrics. I ask WSM if I need to leave any money for the parts but they say it is not needed.
6÷27÷13 Thu: I receive a call from WSM asking me to go back to the shop and pay for the parts prior to installation. I said «but I asked you last week if any money was needed and you said no.» They apologize but are adamant on getting paid for the parts that day. I had a friend driving to the shop and dropping off $ 350.00 — received by Jeff.
6÷28÷13 Fri: I call WSM and ask for status on my bike. They confirm have received two of the parts but the last one is still en route.
7÷1÷13 Mon: I call the shop at 10am and speak with Jeff. The last part had arrived and they will work on the bike. Bike should be ready around noon.
7÷1÷13 Mon: I stop by WSM at 12:15pm and I hear them working on the bike, trying to make it start. They show me the solenoid they bought. It only has two prongs instead of the required four prongs. They were sent the wrong part but were trying to make the bike start using the wrong part. They tell me they are going to «Yamaha» in the afternoon and get the right part.
7÷3÷13 Wed: I am told by WSM my bike needs a new battery ($ 80.00) as the previous one was damaged by the malfunctioning parts prior to installation. Note: This is a 2-​month old battery.
7÷8÷13 Mon: I go to the shop again but the bike is not ready. I show them how I could make the motorcycle start by putting it on first gear then rocking the bike back and forth, which seems to affect the starter. I press the start button and the bike starts. This makes them realize the problem is on the starter.
7÷10÷13 Wed: «The motorcycle is ready,» they say on the phone. I go to the shop and pay $ 275.00 more for labor and new battery. Total cost: $ 625.00
7÷10÷13 Wed: The good news is I am able to start the motorcycle and take it home, much to my relief. Bad news: 1) the seat was put back in such wrong way that is now stuck; I had to use a wrench in order to have it removed; 2) under the seat I found the newly purchased, wrong solenoid, inside a small box from Rick’s Motorsport Electrics, placed behind my jump-​start cable, hidden; I checked the solenoid that was installed and it is the old solenoid, never replaced, which means I paid $ 39.95 for a part that was never installed; 3) my battery cover is missing; 4) the button for emergency light (blinkers) is stuck all the way in, making the blinkers malfunction; I had to use a knife to pull it out.
7÷18÷13 Thu: The issue is back… only one week after I got the bike back. The motorcycle won’t start again. Luckily I found someone to help me push start the bike and get back home.
EXPERIENCE TWO
8÷5÷13 Mon: I find a used Starter on eBay, which matches model and year of my motorcycle.
8÷16÷13 Fri: I find an old friend, a motorcycle mechanic. I drop the motorcycle off at his shop.
8÷17÷13 Sat: He replaces the Starter and tells me there was never any issue with Regulator or Solenoid. Those parts were actually never replaced. The motorcycle is fine now. I paid $ 60.00 for the Starter (eBay price) plus $ 100.00 for labor and oil change. Total cost: $ 160.00